Last updated on
Company health
Ratings
Fortis description
Fortis is a payment processing software that seamlessly integrates with popular ERP systems like NetSuite, Sage, and QuickBooks. It allows businesses to accept payments online, in-store, and via mobile apps. Fortis specializes in simplifying payment operations for various industries, including healthcare, retail, and hospitality. Key features include click-to-pay invoicing, recurring billing, and advanced reporting. This focus on automation and integration helps businesses streamline financial workflows and improve efficiency.
Who is Fortis best for
Fortis is a payment processing software best suited for small businesses in healthcare, retail, and hospitality. It integrates with popular ERP systems, automating tasks like recurring billing and reporting. While users appreciate the seamless integrations and convenient features like auto-pay, some have reported difficulties with cancellations and unexpected charges. Consider exploring alternatives if these concerns are critical for your business.
-
Best fit for small businesses.
-
Ideal for businesses in healthcare, retail, and hospitality.
Fortis features
| Supported Fortis facilitates secure and efficient payment processing from customers. |
| Supported Fortis integrates with ERP systems like Sage 100, Sage 300, and Acumatica. |
| Supported Fortis supports automated recurring billing and customizable payment schedules. |
| Supported Fortis automates and optimizes payment processing, minimizing errors and accelerating access to funds. |
| Supported Fortis supports automated billing and payments, reducing manual tasks and ensuring timely payments. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Fortis reviews
We've summarised 23 Fortis reviews (Fortis TrustPilot reviews and Fortis G2 reviews) and summarised the main points below.
- Seamless integration with EHR and other software systems.
- Easy-to-use interface for payment processing and recurring billing.
- Convenient features like auto-pay, split payments, and multiple account management.
- Automated reporting and inventory management capabilities.
- Difficult to cancel service, with reports of continued charges after cancellation.
- Unexpected charges and fees, including unclear or hidden costs.
- Poor customer service, including long wait times, unresponsive representatives, and unresolved issues.
- Misleading sales practices and inaccurate fee disclosures.
Fortis pricing
The commentary is based on 12 reviews from Fortis TrustPilot reviews.
Reviews suggest Fortis Pay has questionable billing practices, with reports of unauthorized charges, difficulty canceling services, and unexpected fee increases even after account closure. Some users mention hidden fees and difficulties obtaining refunds. Others find their pricing affordable.
Users sentiment
Fortis alternatives
EBizChargeBetter for mid-sized and enterprise businesses. Wider industry applicability. More integrations. Has positive pricing sentiment. Growing faster. Higher rated on G2 and Capterra.Read more
BILL AP/ARBetter fit for businesses focused on AP/AR, expense management, and budgeting. Caters to small and medium-sized businesses primarily in the USA. Has faster website traffic growth but slower employee growth. Users report seamless QuickBooks integration and easy international payments but note sync errors and poor customer support.Read more
ChargezoomBetter fit for businesses focused on finance, IT, media, manufacturing, or education. Serves a wider range of business sizes.Read more
SAP ConcurBetter for travel and expense management. Has broader industry coverage. Growing website traffic faster, but slower employee growth. More suitable for expense reporting and travel booking. SAP Concur is a better fit for businesses needing travel and expense management.Read more
VelocityPayBetter fit for smaller businesses seeking basic credit card processing and same-day transfers. Fortis is growing faster and integrates with ERP systems.Read more
Wise-PayMore focused on IT service providers. Integrates with ConnectWise and Autotask. No readily available data on user satisfaction or growth.Read more
Fortis FAQ
What is Fortis and what does Fortis do?
Fortis is a payment processing software integrating with ERP systems like NetSuite, Sage, and QuickBooks. It enables businesses to accept payments online, in-store, and via mobile apps, automating tasks such as recurring billing and reporting, primarily for healthcare, retail, and hospitality sectors. It simplifies payment operations and streamlines financial workflows.
How does Fortis integrate with other tools?
Fortis integrates with popular ERP systems such as NetSuite, Sage, and QuickBooks. It also connects with other tools to enable online, in-store, and mobile app payments, supporting features like click-to-pay invoicing and recurring billing. This streamlines financial workflows and improves efficiency.
What the main competitors of Fortis?
Top alternatives to Fortis include EBizCharge, BILL AP/AR, and Chargezoom. These competitors offer similar features like ERP integrations, automated billing, and payment processing, catering to businesses seeking streamlined financial operations.
Is Fortis legit?
Yes, Fortis is a legitimate payment processing software. However, user reviews on TrustPilot and Glassdoor reveal some dissatisfaction with customer service and unexpected charges. Fortis integrates with ERP systems and offers features like recurring billing and click-to-pay invoicing.
How much does Fortis cost?
I couldn't find pricing details for Fortis. Contact Fortis directly to determine product pricing and if it's worth the investment for your needs.
Is Fortis customer service good?
Fortis's customer service receives negative feedback. Users report difficulties canceling services, leading to unauthorized charges. Long wait times, unresponsive representatives, and unresolved issues are common complaints. Some praise the helpful sales team, but many find overall support lacking.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.