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Firm Central description
Firm Central is a cloud-based practice management software designed for law firms. It offers tools to manage cases, track time and billing, schedule appointments, and automate document creation. Firm Central aims to streamline a law firm's operations, improve efficiency, and reduce the risk of errors. It is accessible from any location and prioritizes data security.
Who is Firm Central best for
Firm Central is a cloud-based practice management software designed for law firms to manage cases, track time and billing, and automate document creation. Users praise its seamless Westlaw integration and robust document management. However, some dislike the lack of a mobile app and limited third-party integrations. A good fit for small to midsize firms looking to streamline operations and improve efficiency.
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Best fit for small to mid-sized law firms.
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Ideal for firms specializing in legal practice.
Firm Central features
| Supported Firm Central supports deadline management with its Deadline Assistant and calendar integration. |
| Supported Firm Central offers a secure client portal for communication and document sharing. |
| Supported Firm Central allows manual time entry. |
| Supported Firm Central supports legal billing, including time tracking, expense management, invoice generation, and online payments. |
| Supported Firm Central offers tools to manage documents, deadlines, communications, and billing. |
Firm Central reviews
We've summarised 55 Firm Central reviews (Firm Central Software Advice reviews, Firm Central GetApp reviews, Firm Central Capterra reviews and Firm Central G2 reviews) and summarised the main points below.
- Seamless integration with Westlaw products is highly praised, allowing for streamlined legal research within the platform
- The platform offers a robust document management system, allowing for efficient organization and retrieval of client files
- The "Deadline Assistant" feature is highly regarded for its ability to track important dates and deadlines
- Many users appreciate the customizable dashboard, allowing for personalized views of matters and tasks
- The software is generally praised for its ease of use and intuitive design, making it easy for legal professionals to adopt
- Many users complain about the lack of a mobile app, with only a "mobile friendly" version available
- Adding new users is a long and tedious process, often requiring contract extensions and taking up to a week
- The software lacks seamless integration with platforms other than Outlook and Westlaw products, limiting its functionality
- Limited customization options are available for key features, such as document organization and email integration
- Users report issues with billing and pricing, including hidden costs and unclear invoices
Firm Central alternatives
LegistifyBetter for enterprise companies and a wider range of industries. Provides more robust reporting and analytics features. Stronger user reviews and ratings, particularly regarding customer support. Firm Central alternative. Firm Central competitor.Read more
ClioBetter fit for larger firms. Has more momentum and higher ratings. More integrations. Firm Central alternative; Clio competitor.Read more
CASEpeerBetter fit for smaller firms and has higher user ratings. Focuses on personal injury cases. Has AI features and integrated expense management. Is growing faster.Read more
Rocket MatterBetter for smaller firms. Has more momentum based on employee growth. Consider this Firm Central competitor if you prioritize a user-friendly interface and robust time-tracking. However, note the less favorable pricing sentiment and potential mobile app limitations.Read more
MyCaseBetter for small firms and has more momentum. A Firm Central competitor and alternative, it offers broader integrations.Read more
Firm Central FAQ
What is Firm Central and what does Firm Central do?
Firm Central is a cloud-based practice management software for law firms. It provides tools for case management, time tracking, billing, appointment scheduling, and document automation. It helps streamline operations, improve efficiency, and reduce errors, while offering accessibility and data security.
How does Firm Central integrate with other tools?
Firm Central integrates seamlessly with Westlaw products for streamlined legal research. It also integrates with Outlook but lacks integrations with other platforms, which some users find limiting. It does not offer a dedicated mobile app, relying instead on a mobile-friendly website version.
What the main competitors of Firm Central?
Alternatives to Firm Central include PracticePanther, Clio, MyCase, Rocket Matter, CASEpeer, and Legistify. These legal practice management software solutions offer similar functionalities, such as case management, time tracking, billing, and client communication tools.
Is Firm Central legit?
Firm Central is a legitimate cloud-based practice management software. User reviews highlight its seamless Westlaw integration and robust document management. However, some users mention the lengthy new user setup process and lack of a dedicated mobile app. Consider these factors when assessing if Firm Central is safe and right for your firm.
How much does Firm Central cost?
I cannot find pricing information for Firm Central. Contact the vendor directly to discuss pricing and determine if Firm Central is worth it for your needs.
Is Firm Central customer service good?
Firm Central's customer service receives mixed reviews. While some users praise the helpfulness and short wait times of the technical support team, others express frustration with unprofessional and unresponsive customer service representatives. Several users report difficulty getting issues resolved, especially with calendaring and billing problems.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.