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Finix

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Last updated on

Company health

Employee growth
9% increase in the last year
Web traffic
2% increase in the last quarter
Financing
August 2024 - $201M

Ratings

Capterra
4.8/5
(20)
Glassdoor
3.4/5
(44)

Finix description

Finix provides businesses with the tools to manage their own payment processing instead of relying on third-party providers. Their platform offers customizable solutions for online, in-person, and mobile payments, giving companies more control over their payment processes and revenue streams.


Who is Finix best for

Finix empowers software companies to control their payment processing. Users praise its ease of use and helpful onboarding tools, while some note that switching between platform features and the initial onboarding can be time-consuming. Finix offers flexible integration options and competitive, transparent pricing.

  • Best for software companies seeking integrated payment solutions.

  • Ideal for retail, software, e-commerce, or hospitality businesses.


Finix features

Type in the name of the feature or in your own words tell us what you need
Supported

Finix supports debit card payments for online and in-person transactions.

Supported

Finix allows businesses to process payments via its own payment gateway and APIs.

Supported

Finix supports credit card payments, including Visa, Mastercard, Discover, and American Express.

Supported

Finix facilitates payment processing securely and efficiently.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Strongly positive
+0.87

Ease of Use

Strongly positive
+0.86

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+0.82

Finix pricing

The commentary is based on 6 reviews from Finix Capterra reviews.

Finix offers transparent and competitive pricing, often praised as the best value. Users highlight straightforward fee structures and cost-effectiveness, especially for vertical SaaS and marketplace businesses. A free trial is also available.

Users sentiment

Strongly positive
+1

See the Finix pricing page.


Finix alternatives

  • Logo of Stripe Connect
    Stripe Connect
    Better for a wider range of industries and larger businesses. Has significantly more momentum but customer support is a common concern. Pricing sentiment is negative.
    Read more
  • Logo of Slice
    Slice
    Better fit for smaller businesses. Has broader industry applicability but lacks detailed industry-specific features. Growing faster. Fewer integrations and features for complex payment setups. Simpler, potentially less customizable solution.
    Read more
  • Logo of Square Payments
    Square Payments
    Better suited for small businesses and contractors. Simpler pricing structure. Offers additional features like invoicing and inventory management. Wider industry applicability. Has more momentum.
    Read more
  • Logo of Akurateco
    Akurateco
    Better for payment providers and banks seeking white-label solutions. Has a wider range of integrations. Is growing faster than Finix. More complex and potentially more expensive.
    Read more
  • Logo of PayRequest
    PayRequest
    Better for billing and subscription management. A broader industry fit.
    Read more
  • Logo of MaestroPayment
    MaestroPayment
    Better for businesses focused on international contractor payments. Has growing website traffic. More affordable pricing for businesses with a smaller number of contractors.
    Read more

Finix FAQ

  • What is Finix and what does Finix do?

    Finix empowers businesses to control their payment processing, bypassing third-party providers. It offers customizable payment solutions for online, in-person, and mobile transactions, increasing control over revenue streams. This platform is ideal for software companies seeking integrated payment solutions.

  • How does Finix integrate with other tools?

    Finix integrates with various payment gateways and processors through its APIs. It supports debit and credit card payments, enabling online, in-person, and mobile transactions. This flexible integration allows businesses to customize their payment processing setup.

  • What the main competitors of Finix?

    Top Finix competitors include Stripe Connect, Square Payments, and Stripe Billing. These alternatives offer similar payment processing and management features, catering to various business needs, from marketplace payments to subscription management. Akurateco and Kolleno are also viable alternatives.

  • Is Finix legit?

    Yes, Finix is a legitimate payment processing platform. It offers businesses control over their payment systems and revenue. User reviews highlight its ease of use and robust customer support, confirming its safe and reliable service. However, some users mention a longer onboarding time.

  • How much does Finix cost?

    Finix doesn't publicly disclose pricing information. Contact their sales team to obtain custom pricing based on your specific business needs and transaction volume.

  • Is Finix customer service good?

    Finix's customer service receives overwhelmingly positive feedback. Users praise the responsive, helpful, and knowledgeable support team, highlighting their proactive assistance and efficient issue resolution via Slack and email. While some experienced inconsistent support, the overall sentiment points towards a high-quality customer service experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.