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eShopSync description
eShopSync offers software to connect your e-commerce platform (like Shopify, WooCommerce, or Magento) with Salesforce. This allows your sales, marketing, and customer data to sync between the systems. By automatically sharing data, you can better manage inventory, track customer interactions, and improve your sales process. eShopSync primarily focuses on connecting online stores with Salesforce to create a single system for managing your business.
Who is eShopSync best for
eShopSync integrates your e-commerce platform (Shopify, WooCommerce, Magento) with Salesforce, centralizing sales, marketing, and customer data. Users praise its easy integration and responsive customer support, particularly from Dheeraj, Anant, Abhishek, Nancy, and Arti. However, some users note issues with online order syncing and historical data transfer. eShopSync is perfect for mid-sized e-commerce businesses seeking streamlined Salesforce integration.
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Best for medium-sized businesses.
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Ideal for e-commerce businesses using Salesforce.
eShopSync features
| Supported eShopSync connects to WooCommerce, synchronizing data like products and orders with Salesforce. |
| Supported eShopSync integrates with various eCommerce platforms, including Shopify and Magento. |
| Supported eShopSync integrates with Salesforce CRM, enabling data synchronization between e-commerce platforms and Salesforce. |
| Supported eShopSync connects to Shopify and synchronizes data with Salesforce. |
| Supported eShopSync integrates with ERP systems like SAP, facilitating data synchronization. |
| Supported eShopSync connects to Magento and synchronizes data with Salesforce. |
eShopSync reviews
We've summarised 39 eShopSync reviews (eShopSync TrustPilot reviews and eShopSync G2 reviews) and summarised the main points below.
- Easy integration between various e-commerce platforms (Shopify, BigCommerce, WooCommerce, Magento) and Salesforce.
- Excellent and responsive customer support, especially from Dheeraj Gurbani, Anant, Abhishek Shukla, Nancy, and Arti.
- Custom development support available to accommodate unique business needs.
- Real-time data syncing capabilities for efficient data management.
- Helps automate order generation, payment processing, and inventory management.
- Some online order lines were not syncing back to salesforce when using a Shopify bundle app.
- Historical data syncing can be time-consuming and requires manual steps.
- The user interface could be smoother.
eShopSync alternatives
APPSeCONNECTBetter for larger companies in various industries seeking broader application integrations beyond eCommerce and Salesforce. APPSeCONNECT is a more versatile eShopSync alternative.Read more
Fonteva eCommerceBetter for enterprise businesses. Has less momentum. No data on integrations with platforms other than Salesforce.Read more
ConnectPointzBetter for retail and consumer goods. Focuses on supply chain automation and EDI, connecting to marketplaces like Amazon and Shopify alongside accounting systems. Higher rated by users, praising customer service and ease of implementation. Note, some dislike the per-order billing.Read more
Commercient SYNCBetter for enterprise resource planning (ERP) and customer relationship management (CRM) integration. More suitable for industries like healthcare, finance, retail, consumer goods, manufacturing, construction, transportation, IT, energy, marketing, agriculture, and automotive. Higher ratings on G2 and Capterra.Read more
DCKAP IntegratorBetter for mid-sized manufacturers and distributors needing ERP integration with various business applications. Rated higher by users. DCKAP Integrator is growing slower than eShopSync.Read more
SAP Sales CloudBetter for enterprise companies. A more comprehensive sales platform unifying data management, sales analytics, and sales force automation. Suited for a wider range of industries.Read more
eShopSync FAQ
What is eShopSync and what does eShopSync do?
eShopSync integrates your e-commerce platform (Shopify, WooCommerce, Magento) with Salesforce. It syncs sales, marketing, and customer data, automating inventory management, interaction tracking, and sales processes. This creates a unified system for managing your online business.
How does eShopSync integrate with other tools?
eShopSync integrates with eCommerce platforms like Shopify, WooCommerce, and Magento, plus ERP systems such as SAP. Its primary focus is syncing these platforms with Salesforce CRM for streamlined data management.
What the main competitors of eShopSync?
eShopSync's main competitors include APPSeCONNECT, Fonteva eCommerce, ConnectPointz, Commercient SYNC, and DCKAP Integrator. These alternatives offer similar eCommerce platform integrations and data synchronization capabilities with CRM and ERP systems.
Is eShopSync legit?
eShopSync appears legitimate, offering ecommerce integrations with Salesforce. User reviews on Glassdoor rate it 3.9/5, praising its integrations and customer support. However, some users mention issues with syncing and the user interface. Consider these points when evaluating if eShopSync is safe and right for you.
How much does eShopSync cost?
eShopSync pricing is not publicly available. Contact eShopSync directly for product pricing details and to determine if eShopSync is worth the investment for your business.
Is eShopSync customer service good?
eShopSync's customer service is highly regarded. Users consistently praise the support team's responsiveness and helpfulness, particularly Dheeraj Gurbani and Anant. They are known for their quick responses, effective problem-solving, and willingness to accommodate custom development needs.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.