Last updated on
Company health
Ratings
Epos Now description
Epos Now is a cloud-based point-of-sale (POS) system designed for restaurants and retail businesses of all sizes. It offers a range of features including sales tracking, inventory management, and employee management. Epos Now integrates with various POS hardware and provides customizable solutions through its app store. The software aims to simplify business operations and increase efficiency for its users.
Who is Epos Now best for
Epos Now is a cloud-based POS system ideal for restaurants and retailers. Users praise its easy-to-use interface, accessibility, and customizability. However, some have reported issues with customer support and billing. Epos Now offers real-time inventory tracking, sales reporting, and integrates with various POS hardware.
-
Best fit for small to medium-sized businesses in retail and hospitality.
-
Ideal for restaurants and retail businesses seeking an accessible, cloud-based POS.
Epos Now features
| Supported Epos Now supports real-time inventory tracking, automatically updating stock levels based on transactions. |
| Supported Epos Now supports multi-location inventory management via its Multi-Site Manager feature. |
| Supported Epos Now supports shift scheduling via built-in tools and Workforce integration. |
| Supported Epos Now offers core POS features including inventory management, sales reporting, and payment processing. |
| Supported Epos Now integrates with various applications, including CRM and e-commerce platforms. |
| Supported Epos Now offers reports on revenue, sales by product, employee, and location. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Epos Now reviews
We've summarised 377 Epos Now reviews (Epos Now GetApp reviews, Epos Now Software Advice reviews, Epos Now Capterra reviews and Epos Now G2 reviews) and summarised the main points below.
- Easy-to-use interface and sales tracking features
- Cloud-based system accessible from anywhere
- Customizable solutions through the app store
- Integrates with various POS hardware
- Good value for the price.
- Customer support response times can be slow, and unhelpful
- Difficulty canceling subscriptions and obtaining refunds
- Unexpected charges and billing errors are common.
- Misleading sales tactics and unmet promises reported.
- Inadequate training and onboarding experience.
Epos Now pricing
The commentary is based on 79 reviews from Epos Now Capterra reviews, Epos Now G2 reviews, Epos Now GetApp reviews and Epos Now Software Advice reviews.
Reviews on Epos Now's pricing are mixed. Some users found it affordable and praised its value, especially compared to competitors. Others cited unexpected fees, hidden costs, and difficulty canceling subscriptions, leading to negative experiences and billing disputes. Many felt misled by initial low prices coupled with expensive support packages and add-ons.
Users sentiment
Epos Now alternatives
MarginEdgeBetter for medium-sized restaurant businesses. Has higher ratings and is growing faster.Read more
SapaadBetter for smaller restaurants. Has online ordering and accounting integrations. Higher rated and is growing faster. Superior customer service and implementation processes. Epos Now alternative; Epos Now competitor.Read more
SupyBetter for multi-location restaurants. More cost-effective solution with transparent pricing. Has growing momentum. Excellent customer support and implementation process.Read more
POS & POSBetter fit for small to mid-sized businesses. Easier to implement and use. A strong Epos Now competitor for basic POS features.Read more
Square Point of SaleBetter for smaller retail businesses and has wider industry applicability. More user-friendly and easier to implement. It is growing faster and has better customer ratings.Read more
ZenputBetter for enterprise companies. More user-friendly and has faster website traffic and employee growth. Positive pricing sentiment. Focuses on operational efficiency and brand consistency for restaurant chains. An Epos Now competitor and alternative.Read more
Epos Now FAQ
What is Epos Now and what does Epos Now do?
Epos Now is a cloud-based POS system for restaurants and retailers. It offers inventory management, sales tracking, employee scheduling, and POS hardware integration. Epos Now helps businesses streamline operations, although some users report issues with customer service and billing.
How does Epos Now integrate with other tools?
Epos Now integrates with various tools, including CRM and e-commerce platforms, to streamline business operations. It also connects with POS hardware, offering customizable solutions through its app store. This allows businesses to tailor the system to their specific needs and improve overall efficiency.
What the main competitors of Epos Now?
Epos Now's top competitors include Square POS, Lightspeed Retail, Toast POS, and Revel Systems. These alternatives offer similar features like inventory management, sales tracking, and employee management for businesses in the restaurant and retail industries.
Is Epos Now legit?
Yes, Epos Now is a legitimate cloud-based POS system. However, user reviews on G2, Capterra, and Glassdoor reveal mixed experiences. While praised for ease of use and features, some users report issues with customer support, billing, and misleading sales tactics. Consider these factors when evaluating if Epos Now is safe and right for your business.
How much does Epos Now cost?
Epos Now pricing is not publicly available. Contact the vendor directly to determine Epos Now product pricing and if it's worth the cost for your business.
Is Epos Now customer service good?
Epos Now's customer service receives mixed reviews. While some customers praise the helpfulness and professionalism of specific support agents, many others report long wait times, unhelpful responses, and difficulty resolving issues. Several reviews mention unresolved problems and lack of follow-up.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.