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EchoVantage description
EchoVantage is a cloud-based software designed for behavioral health and human service organizations in the United States. It helps manage electronic health records, billing, and other administrative and clinical tasks. EchoVantage simplifies billing workflows, helping organizations maximize reimbursements for services. It also provides timeline views of patient information to improve staff access and collaboration.
Who is EchoVantage best for
EchoVantage is a cloud-based EHR and billing software for behavioral health organizations. Users praise its intuitive interface, timeline view of patient data, and excellent customer service. However, some have reported issues with the billing features and occasional bugs after updates. Ideal for organizations seeking streamlined clinical and administrative processes.
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EchoVantage is an excellent fit for small to medium-sized businesses (1-100 employees).
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Best fit for behavioral health and human services organizations in the US.
EchoVantage features
| Supported EchoVantage supports e-prescribing, including safety checks like drug interaction reviews. |
| Supported EchoVantage supports appointment scheduling, including booking and online requests. |
| Supported EchoVantage supports the entire billing process, including generating invoices, claims submissions, payment processing, and revenue cycle management. |
| Supported EchoVantage supports electronic billing via billing and revenue cycle management features. |
| Supported EchoVantage offers a visual timeline of patient data for tracking progress and historical access. |
| Supported EchoVantage offers comprehensive patient record management, including demographics, medical history, and medications. |
EchoVantage reviews
We've summarised 21 EchoVantage reviews (EchoVantage Capterra reviews and EchoVantage G2 reviews) and summarised the main points below.
- Highly customizable with excellent back-end access.
- Intuitive layout and user-friendly interface, easy to learn.
- Timeline view of patient information improves staff access and collaboration.
- Excellent customer service from the Echo team, responsive and dedicated.
- Web-based accessibility allows access from anywhere with internet.
- Financial side needs improvement and is weaker compared to Clinician's Desk Top.
- Billing issues require repeated explanations and follow-up.
- Updates often introduce new bugs and break existing functionality.
- Limited support from Therapy Brands, relying on other agencies for solutions is often necessary.
- Client list in the search function is cumbersome and should be limited to staff caseload.
EchoVantage alternatives
Sessions HealthBetter for individual mental health professionals and small clinics. Higher rated by users. More positively reviewed pricing.Read more
Benchmark EHRBetter for general healthcare providers, whereas EchoVantage focuses on behavioral health. No timeline view, unlike EchoVantage.Read more
My Clients PlusBetter suited for larger mental health practices. Lacks e-prescribing, a key feature of EchoVantage. Users report billing difficulties. More established, with higher ratings and more reviews than EchoVantage.Read more
Practice EHRBetter suited for a wider range of medical specialties. Caters to small and medium businesses.Read more
Miracle HISBetter suited for larger hospitals. Has more momentum. Focuses on creating a paperless environment for hospital administration.Read more
EchoVantage FAQ
What is EchoVantage and what does EchoVantage do?
EchoVantage is a cloud-based software for US behavioral health and human services organizations. It streamlines electronic health records, billing, and administrative tasks. It simplifies billing workflows, maximizing reimbursements, and offers a timeline view of patient data for improved staff access and collaboration.
How does EchoVantage integrate with other tools?
EchoVantage integrates with electronic prescribing and billing systems. It offers appointment scheduling, patient record management, and a timeline view of patient data, facilitating streamlined workflows and improved staff collaboration within the platform. There is no information available about integrations with other specific tools.
What the main competitors of EchoVantage?
Top alternatives to EchoVantage include Sessions Health, Psyquel, Benchmark EHR, My Clients Plus, and Practice EHR. These competitors offer similar features for behavioral health and human services organizations, such as EHR, billing, and practice management tools.
Is EchoVantage legit?
EchoVantage seems legitimate for behavioral health and human services, particularly for small to medium-sized businesses in the US. User reviews highlight its intuitive interface and helpful timeline view, but also mention billing issues. Consider exploring alternatives if billing functionality is a top priority.
How much does EchoVantage cost?
EchoVantage pricing is not publicly available. Contact EchoVantage directly to discuss pricing and determine if the product is worth it for your needs.
Is EchoVantage customer service good?
EchoVantage's customer service receives mixed reviews. While some users praise the Echo team's responsiveness and dedication, others report limited support from Therapy Brands, requiring them to seek help from other agencies. Recent improvements have been noted, with faster response times and a new community support portal.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.