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Deliverect

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Company health

Employee growth
6% decrease in the last year
Web traffic
16% increase in the last quarter
Financing
October 2021 - $237M

Ratings

G2
3.3/5
(3)
Capterra
2.9/5
(9)
TrustPilot
4.1/5
(60)
Glassdoor
3.4/5
(118)

Deliverect description

Deliverect helps restaurants, grocery stores, and other food businesses manage online orders from multiple delivery platforms in one place. It connects directly to your existing POS system, simplifying operations and reducing errors. With Deliverect, you can manage menus, track orders, and access sales data across all your delivery partners. They offer additional features like building your own online store and managing your own delivery fleet. Deliverect works with many popular platforms and boasts a global network of businesses using its services.


Who is Deliverect best for

Deliverect centralizes online orders from multiple platforms, simplifying operations for food businesses. Users praise its intuitive menu management and integration with POS systems. However, some have reported technical glitches and inconsistent customer service. Consider Deliverect if you need a centralized platform but be prepared for potential integration challenges.

  • Ideal for small to medium-sized restaurants, grocery stores, and other food businesses (1-1000 employees).

  • Best for restaurants, grocery stores, and other food businesses looking to streamline online order management.


Deliverect features

Type in the name of the feature or in your own words tell us what you need
Supported

Deliverect can integrate with Revel POS systems.

Supported

Deliverect enables online ordering by integrating with various online ordering systems.

Supported

Deliverect supports creating and managing virtual restaurant brands.

Supported

Deliverect aggregates orders from various services like Uber Eats and Doordash.

Supported

Deliverect allows restaurants to create, edit, and manage menus digitally, including items, descriptions, prices, and availability.


Deliverect reviews

We've summarised 72 Deliverect reviews (Deliverect Software Advice reviews, Deliverect TrustPilot reviews, Deliverect Capterra reviews and Deliverect G2 reviews) and summarised the main points below.

Pros of Deliverect
  • Excellent and responsive customer support, with many users highlighting specific support agents like Alejandra and Javier.
  • Seamless integration with multiple delivery platforms and POS systems, simplifying order management.
  • User-friendly interface for menu management, making it easy to update and synchronize menus across different platforms.
  • Robust reporting and analytics features, providing valuable insights into sales data and order trends.
Cons of Deliverect
  • Technical glitches and integration problems, with some users experiencing difficulties with POS and website integration.
  • Concerns about the competence of the tech team and difficulties in getting timely technical support.
  • Customer service, while often praised, can be inconsistent, with some users experiencing delays or unhelpful responses.
  • Pricing and billing issues, including complaints about hidden costs and difficulties canceling the service.

Deliverect pricing

The commentary is based on 9 reviews from Deliverect Capterra reviews, Deliverect G2 reviews, Deliverect Software Advice reviews and Deliverect TrustPilot reviews.

Deliverect's pricing receives mixed reviews. Some users consider it expensive, especially given the technical issues and hidden costs for additional features. Others are satisfied with the service, finding it worthwhile despite occasional menu syncing challenges. However, several negative reviews cite unexpected charges and difficulty canceling subscriptions.

See the Deliverect pricing page.


Deliverect alternatives

  • Logo of Restimo
    Restimo
    Has more momentum in terms of employee growth. Doesn't offer online store building or delivery fleet management. Lacks user reviews and ratings.
    Read more
  • Logo of ItsaCheckmate
    ItsaCheckmate
    Lower ratings based on available user reviews. Provides less extensive menu management capabilities. Lacks features for virtual brand management and third-party delivery aggregation.
    Read more
  • Logo of MarginEdge
    MarginEdge
    Better for financial management and analysis. Higher ratings and growing faster. Focuses on cost control, inventory, and accounting integration, unlike Deliverect which centers on online order aggregation. A strong Deliverect competitor for restaurants prioritizing back-office efficiency.
    Read more
  • Logo of POS & POS
    POS & POS
    Better for basic POS features like inventory tracking and loyalty programs. More suitable for small retail businesses and cafes. Simpler and easier to use, potentially a good Deliverect alternative for those prioritizing ease of implementation.
    Read more
  • Logo of Fishbowl
    Fishbowl
    Better for data analysis and marketing. Suitable for various industries beyond restaurants. Rated higher by users. Negative pricing sentiment.
    Read more
  • Logo of DeliverLogic
    DeliverLogic
    Better for medium and large businesses. Has broader industry application. Growing faster. Provides delivery management tools including order tracking and driver logistics. Offers more pricing plan options. A Deliverect competitor and alternative.
    Read more

Deliverect FAQ

  • What is Deliverect and what does Deliverect do?

    Deliverect is a delivery management platform that helps restaurants, grocery stores, and other food businesses manage online orders from various platforms in one place. It integrates with POS systems, simplifying order management, menu updates, and sales tracking across all delivery partners. Deliverect also offers features like online store creation and delivery fleet management.

  • How does Deliverect integrate with other tools?

    Deliverect integrates with various POS systems, online ordering platforms, and third-party delivery aggregators like Uber Eats and Doordash. This streamlines order management, menu updates, and sales data analysis across multiple platforms. It also offers features for building online stores and managing delivery fleets.

  • What the main competitors of Deliverect?

    Alternatives to Deliverect include Restimo, ItsaCheckmate, and DeliverLogic. These competitors offer similar features such as online order aggregation, POS integration, and menu management for restaurants and other food businesses.

  • Is Deliverect legit?

    Deliverect is a legitimate software solution. It integrates with various delivery platforms and POS systems, simplifying online order management for restaurants. While some users report technical glitches and pricing concerns, many praise its user-friendly interface and excellent customer support.

  • How much does Deliverect cost?

    Deliverect pricing is customized and depends on your business needs. Contact their sales team for a personalized quote. Add-on pricing for Dispatch starts at $34/month and Deliverect Plus starts at $30/month. Information on core product pricing is not publicly available.

  • Is Deliverect customer service good?

    Deliverect's customer service receives mixed reviews. While many users praise the support agents for their helpfulness and responsiveness, others report inconsistent service, delayed responses, and difficulty getting timely technical assistance. Some users have had very positive experiences, while others have struggled to get their issues resolved.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.