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Cvent description
Cvent is an all-in-one event management software that helps you plan, promote, and manage in-person, virtual, and hybrid events. It offers tools for everything from finding venues and registering attendees to tracking leads and analyzing event data. Cvent is a good option for businesses of all sizes that want to streamline their event planning process and improve their event ROI.
Who is Cvent best for
Cvent is an all-in-one event management platform streamlining planning, promotion, and management of in-person, virtual, and hybrid events. Users love its comprehensive features and integrations but note a steep learning curve and occasional technical issues. Cvent offers robust reporting, 24/7 support, and streamlines attendee management. However, some users find the cost high and design flexibility limited.
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Best fit for small, medium, and large businesses.
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Ideal for various sectors, including healthcare, finance, and e-commerce.
Cvent features
| Supported Cvent supports live streaming through its platform and Zoom integration. |
| Supported Cvent allows automated emails like confirmations, reminders, updates, and surveys. |
| Supported Cvent supports networking with features like chat and virtual breakout rooms. |
| Supported Cvent offers a mobile app with features for accessing information, networking, and schedule management. |
| Supported Cvent offers real-time dashboards for tracking event performance, including registration numbers and attendee engagement. |
| Supported Cvent supports online event registration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Cvent reviews
We've summarised 1825 Cvent reviews (Cvent G2 reviews) and summarised the main points below.
- Comprehensive event management platform, offering a wide range of features.
- Excellent integration with other systems, such as Salesforce and CrowdCompass.
- Robust reporting capabilities, providing valuable event data and insights.
- 24/7 customer support availability, though responsiveness can vary.
- Streamlined registration process and attendee management tools.
- Difficult to navigate for new users, with a steep learning curve.
- Limited design flexibility, especially for email templates and website customization.
- Occasional technical glitches and slow loading times reported.
- Inconsistent customer support experiences, with some representatives lacking product knowledge.
- High cost, especially for smaller organizations or events with limited budgets.
Cvent pricing
The commentary is based on 86 reviews from Cvent G2 reviews.
Cvent offers two main pricing tiers: Professional and Enterprise. The Professional tier allows users to license only the solutions they need, while the Enterprise tier includes all solutions. Additional features and services are available for both tiers. Cvent also offers special rates for non-profit organizations.
Users sentiment
See the Cvent pricing page.
Cvent alternatives
cvent vs WhovaBetter for boosting attendee engagement through interactive features and networking. Has stronger momentum based on employee growth. Focuses on mobile-first event experience with dedicated apps. Offers community building features like icebreakers and discussions. A Cvent competitor and alternative.Read more
cvent vs Reposite.ioMore focused on group travel and event planning. Streamlines RFPs and supplier relationships. Better for medium or large businesses in the hospitality industry.Read more
EventcomboBetter fit for retail. Has stronger momentum based on employee growth. A Cvent alternative and competitor.Read more
EventeneMore focused on attendee engagement features through its mobile app. Lacks some integrations and reporting capabilities. Offers flexible pricing plans including single event purchases. Growing slower and has less momentum than Cvent.Read more
EventeeEasier to use with a stronger focus on attendee engagement. Has significantly more momentum based on employee growth. Provides a website builder for streamlined event promotion. A Cvent alternative focused on user-friendliness.Read more
LivestormBetter for smaller organizations with limited budgets seeking a free option for basic online events. More focused on online meetings, webinars, and virtual events, not in-person or hybrid events. Simpler interface for new users. Has less momentum based on employee growth.Read more
Cvent FAQ
What is Cvent and what does Cvent do?
Cvent is an all-in-one event management platform that streamlines the planning, promotion, and execution of in-person, virtual, and hybrid events. It offers tools for venue selection, attendee registration, lead tracking, and data analysis, benefiting businesses of all sizes seeking to improve event ROI.
How does Cvent integrate with other tools?
Cvent integrates with other systems, including Salesforce and CrowdCompass. It also supports live streaming through its platform and Zoom integration. More integrations are available, but specific details may require further investigation.
What the main competitors of Cvent?
Cvent's main competitors include Eventcombo, Eventene, Swoogo, and webMOBI. These alternatives offer similar event management features for in-person, virtual, and hybrid events. Livestorm focuses primarily on online events, while Constant Contact is more of a general marketing platform.
Is Cvent legit?
Cvent is a legitimate and safe event management software. It's trusted by many businesses for its comprehensive features and integrations. However, some users find it expensive and complex to learn. Consider exploring alternatives if these are concerns for you.
How much does Cvent cost?
Cvent doesn't publicly disclose its pricing. Contact their sales team to get a customized quote based on your specific event and marketing needs. Consider factors like event size and required features when assessing product worth.
Is Cvent customer service good?
Cvent's customer service receives positive feedback overall. Users mention helpful support staff and readily available assistance via various channels. While some experiences with specific representatives or navigating new features have been less positive, the general consensus points to strong customer service from Cvent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.