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CustomInk description
CustomInk lets you design and order custom-branded apparel and promotional products. Ideal for company swag, employee uniforms, or team gear, they offer t-shirts, hats, bags, drinkware, and more. Their online design tool makes it easy to add logos and create unique designs. CustomInk promises free shipping, a two-week turnaround, and a 100% satisfaction guarantee. They also offer bulk discounts and individual kitting for large orders and events.
Who is CustomInk best for
CustomInk is a user-friendly platform ideal for businesses of all sizes seeking custom-branded apparel and promotional products. Users praise the easy-to-use design tools and wide product selection, while some note occasional inconsistencies in product quality and shipping. Despite these drawbacks, many appreciate the excellent customer service and fast turnaround times.
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Excellent fit for businesses of all sizes.
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Suitable for organizations across various industries.
CustomInk features
| Supported CustomInk offers an online design tool for creating custom-branded apparel and promotional products. |
| Supported CustomInk provides various customizable products like t-shirts, hats, bags, drinkware, and more. |
| Supported Users can add logos and create unique designs using CustomInk's platform. |
| Supported CustomInk offers bulk discounts for large orders. |
| Supported CustomInk provides individual kitting for large orders and events. |
| Supported CustomInk promises free shipping on orders. |
| Supported CustomInk generally delivers orders within two weeks. |
CustomInk reviews
We've summarised 125 CustomInk reviews (CustomInk TrustPilot reviews) and summarised the main points below.
- Easy-to-use website and design tools, making the customization process enjoyable.
- Excellent customer service, with helpful representatives who assist with design, order changes, and problem resolution.
- Wide selection of customizable products and apparel options.
- Fast turnaround time and quick shipping, often exceeding delivery expectations.
- High-quality printing and product materials, resulting in durable and well-made items.
- Difficult to order single items, with high prices for basic t-shirts.
- Inconsistent product quality, with reports of misprinted/misaligned designs, incorrect sizes, and see-through fabric.
- Shipping issues, including late deliveries (even with expedited shipping) and items missing from orders.
- Poor communication about delays and order issues, requiring customers to proactively track orders.
- Copyright review process is overly strict and can cause significant delays, even with proper documentation.
CustomInk pricing
The commentary is based on 1 reviews from CustomInk TrustPilot reviews.
CustomInk's pricing depends on the product, color, number of ink colors, and quantity. They offer free shipping and guaranteed delivery dates. Sample pricing for the Hanes Tagless T-shirt is provided as a reference, with prices varying based on quantity and shirt color.
Users sentiment
See the CustomInk pricing page.
CustomInk alternatives
VistaprintBetter for marketing materials and small businesses. Has broader industry applicability and is growing faster. More affordable pricing with frequent discounts.Read more
BrilliantBetter for corporate gifting programs. More suitable for medium and large businesses. Primarily serves Technology, Marketing/Advertising, and E-commerce. Offers customizable storefronts, automated workflows, and global fulfillment. Integrates with CRM and HR systems.Read more
PostalBetter for sending various gifts, including digital options like gift cards, and integrates with sales and marketing software. Provides tools to measure gifting campaign impact. A strong CustomInk competitor for managing corporate gifting programs.Read more
JaapiBetter for managing and distributing company swag to a global workforce, especially for medium to large companies. Offers on-demand printing and fulfillment, minimizing shipping costs and promoting sustainability. A CustomInk alternative and competitor.Read more
Design'N'BuyBetter for print businesses needing online storefronts for customized products. Geared towards medium to large businesses and integrates with ecommerce platforms. Has more momentum than CustomInk.Read more
MojomoxBetter for creating logos and brand identities, especially for tech, real estate, beauty, fashion, and hospitality businesses. Provides a simple logo maker, brand kits, and social media templates. A CustomInk alternative focused on quick and streamlined branding.Read more
CustomInk FAQ
What is CustomInk and what does CustomInk do?
CustomInk is an online platform for designing and ordering custom-branded apparel and promotional products. It offers a user-friendly design tool, a wide selection of products (t-shirts, hats, bags, etc.), and bulk discounts. CustomInk is ideal for businesses, organizations, and individuals seeking personalized merchandise.
How does CustomInk integrate with other tools?
There is no information available about CustomInk integrations with other tools. However, they offer features like a custom design tool, bulk discounts, and individual kitting for large orders.
What the main competitors of CustomInk?
CustomInk's main competitors include Vistaprint, known for affordable printing and marketing materials, and Brilliant, which specializes in corporate gifting programs. Other alternatives are Postal for business gifting, Jaapi for branded merchandise management, and Design'N'Buy for print-on-demand services.
Is CustomInk legit?
Yes, CustomInk is a legitimate company specializing in custom apparel and promotional products. They are known for their easy-to-use design tools and wide product selection. However, be aware of potential inconsistencies in product quality and shipping, so double-check your order details.
How much does CustomInk cost?
CustomInk doesn't list specific product pricing. Costs depend on factors like product type, color, quantity, and printing. Free shipping and guaranteed delivery dates are included. Contact CustomInk for a personalized quote.
Is CustomInk customer service good?
CustomInk receives positive feedback for its helpful customer service representatives, quick turnaround times, and easy-to-use website. However, some customers have reported inconsistent product quality and occasional shipping issues. Overall, experiences vary.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.