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Connex description
Connex is an order management software that helps mid-sized businesses automate their sales and inventory data flow. It integrates popular e-commerce platforms like Shopify and marketplaces like Amazon with QuickBooks accounting software. Connex aims to reduce manual data entry and provide a centralized dashboard for managing sales and inventory across various channels. Its standout feature is a customizable "Rules Engine" allowing businesses to tailor how data is mapped and synced between platforms.
Who is Connex best for
Connex is an order management software that automates sales and inventory data flow between e-commerce platforms and QuickBooks. Users praise its time-saving automation and seamless integrations, but some find the rules engine complex and pricing unpredictable. It's best for mid-sized e-commerce businesses wanting efficient QuickBooks integration.
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Best fit for small to mid-sized businesses seeking streamlined QuickBooks integration.
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Ideal for e-commerce businesses using platforms like Shopify or Amazon.
Connex features
| Supported Connex integrates with popular e-commerce platforms like Shopify and marketplaces like Amazon. |
| Supported Connex integrates with QuickBooks Online and Desktop editions to automate sales and inventory data synchronization. |
| Supported Connex offers a central dashboard to manage and monitor sales and inventory data from multiple sources. |
| Supported Connex automates data flow between systems, minimizing manual data entry. |
| Supported Connex provides a Rules Engine for customizing how data is mapped and synced between platforms. |
| Supported Connex offers a mobile app for Android and iOS for on-the-go sales monitoring. |
| Supported Connex provides analytics dashboards to offer insights into sales and inventory data. |
Connex reviews
We've summarised 30 Connex reviews (Connex G2 reviews) and summarised the main points below.
- Saves time by automating data entry into QuickBooks.
- Seamlessly integrates e-commerce platforms (Shopify, Amazon) with QuickBooks.
- Customizable rules engine, allowing tailored data mapping.
- Reliable order syncing, improving accuracy and efficiency.
- Helpful and responsive customer support (when available).
- Difficult to configure rules engine.
- Expensive, especially for lower-volume sellers.
- Customer support can be unhelpful and slow, sometimes requiring extra fees for issue resolution.
- Software updates can be disruptive, causing syncing issues with QuickBooks.
- Sudden, drastic price increases without warning.
Connex pricing
The commentary is based on 3 reviews from Connex G2 reviews.
Connex's pricing is a common complaint. Users mention unexpected price increases, being forced into higher-tier plans, and costly support fees. While some find the automation features valuable, the perceived high cost and poor customer service related to billing and support leave many users dissatisfied.
See the Connex pricing page.
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Connex has a free trial.
Silver Plan
Includes one marketplace, up to 12,000 orders per year, two-way inventory sync, and a summary sale tool.
Gold Plan
Includes two marketplaces and up to 24,000 orders per year.
Platinum Plan
Includes up to three marketplaces, up to 36,000 orders per year, and automatic deposit matching for various payment platforms. Additional marketplaces are available for $100 per month per marketplace.
Connex alternatives
MyWorks SyncBetter fit for businesses using WooCommerce or Xero. Broader industry applicability. Serves smaller businesses effectively.Read more
Order TimeBetter fit for manufacturers, wholesalers, and businesses wanting B2B sales portals and barcode inventory systems. Higher G2 rating, and website traffic is growing faster.Read more
GoflowBetter for larger businesses with more complex needs. Integrates with a much wider array of platforms. Has significantly more momentum in terms of website traffic and employee growth. Lacks QuickBooks integration.Read more
ShipStationBetter for larger businesses and offers wider industry applicability. More focused on shipping and fulfillment, offering discounted rates and broader carrier integrations. Has significantly more website traffic momentum as a ShipStation alternative and competitor.Read more
StarshipitBetter for shipping and logistics due to more relevant features. Has broader industry applicability. Is growing faster.Read more
A2XBetter fit for businesses also in finance, retail, or consumer goods industries. Has higher ratings and is growing faster. Integrates with Xero, in addition to QuickBooks.Read more
Connex FAQ
What is Connex and what does Connex do?
Connex is order management software automating sales and inventory data flow for mid-sized businesses. It integrates e-commerce platforms like Shopify and Amazon with QuickBooks, reducing manual entry with a centralized dashboard. A customizable "Rules Engine" tailors data mapping and syncing.
How does Connex integrate with other tools?
Connex integrates with popular e-commerce platforms such as Shopify and Amazon, along with QuickBooks accounting software. Its customizable "Rules Engine" allows businesses to tailor how data is mapped and synced between these platforms, automating sales and inventory workflows.
What the main competitors of Connex?
Alternatives to Connex include Goflow, Order Time, and MyWorks Sync. Goflow targets larger businesses needing multi-channel management. Order Time focuses on inventory and order management with QuickBooks integration. MyWorks Sync specializes in accounting automation between e-commerce platforms and QuickBooks or Xero.
Is Connex legit?
Connex is a legitimate order management software. User reviews suggest it effectively automates data entry and integrates with QuickBooks, but its complex setup and pricing can be drawbacks. Consider exploring alternatives if these are major concerns for your business.
How much does Connex cost?
Connex pricing starts at $199/month for the Silver plan, $299/month for Gold, and $399/month for Platinum. Additional marketplaces are available for $100/month each for Platinum users. A 14-day free trial is available. Is Connex worth it for your ecommerce business? See what it offers.
Is Connex customer service good?
Connex customer service receives mixed reviews. While some users praise the helpful and responsive support, others report unhelpful and slow responses, sometimes requiring extra fees. Some users even report nonexistent support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.