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ConcentrixCX description
ConcentrixCX is a customer experience platform designed to improve customer satisfaction and loyalty. It offers a range of features including customer feedback analysis, experience management, and tools for predicting customer behavior. ConcentrixCX aims to help businesses understand their customers better and use this knowledge to deliver exceptional customer experiences that drive business growth.
Who is ConcentrixCX best for
ConcentrixCX is ideal for businesses that focus on customer experience as a key driver for growth. We find that it is particularly effective for larger enterprises looking to leverage deep customer insights. The platform provides tools for analyzing customer feedback and predicting customer behavior, helping businesses to understand and improve customer satisfaction and loyalty.
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Best for large enterprises (1001+ employees), it also serves medium businesses (101-1000 employees) well. Limited fit for smaller businesses.
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Versatile across all industries, ConcentrixCX is designed to help any business that values customer experience and insights.
ConcentrixCX alternatives
Verint Voice of the CustomerGather, analyze, and act on customer feedback for better experiences.Read more
ConcentrixCX FAQ
ConcentrixCX is a customer experience platform that helps businesses understand and improve customer satisfaction. It offers tools for analyzing feedback, managing experiences, and predicting customer behavior, ultimately aiming to drive business growth through exceptional customer experiences. We find it's a great option for businesses prioritizing customer-centric growth.
What is ConcentrixCX and what does ConcentrixCX do?
ConcentrixCX is a customer experience platform that helps businesses understand and improve customer satisfaction. It offers tools for analyzing feedback, managing experiences, and predicting customer behavior, ultimately aiming to drive business growth through exceptional customer experiences. We find it's a great option for businesses prioritizing customer-centric growth.
There is no information available regarding ConcentrixCX integrations with other tools.
How does ConcentrixCX integrate with other tools?
There is no information available regarding ConcentrixCX integrations with other tools.
We found that top alternatives to ConcentrixCX include QuestionPro CX, Verint Voice of the Customer, and CustomerGauge. Other similar options also include Staffino, zenloop, and Planhat.
What the main competitors of ConcentrixCX?
We found that top alternatives to ConcentrixCX include QuestionPro CX, Verint Voice of the Customer, and CustomerGauge. Other similar options also include Staffino, zenloop, and Planhat.
Yes, ConcentrixCX appears to be a legitimate platform. They have generally positive ratings and offer features focused on improving customer experience. With a growing employee base on LinkedIn, they seem to be a stable and potentially worthwhile option.
Is ConcentrixCX legit?
Yes, ConcentrixCX appears to be a legitimate platform. They have generally positive ratings and offer features focused on improving customer experience. With a growing employee base on LinkedIn, they seem to be a stable and potentially worthwhile option.
I'm sorry, but pricing information for ConcentrixCX is not available at this time. For the most current pricing details, it's best to visit the vendor's website or contact their sales team.
How much does ConcentrixCX cost?
I'm sorry, but pricing information for ConcentrixCX is not available at this time. For the most current pricing details, it's best to visit the vendor's website or contact their sales team.
There are no customer service reviews available for ConcentrixCX yet. Therefore, we can't offer insights into their customer service quality at this time.
Is ConcentrixCX customer service good?
There are no customer service reviews available for ConcentrixCX yet. Therefore, we can't offer insights into their customer service quality at this time.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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