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Cisco Umbrella

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Ratings

G2
4.4/5
(274)

Cisco Umbrella description

Cisco Umbrella is a cloud-based security solution that protects your company from online threats. It acts like a security guard for your internet connection, checking websites and files before they reach your employees' devices. Umbrella blocks dangerous websites, prevents malware downloads, and safeguards your data in the cloud. It uses advanced technology to identify threats, keeping your business safe and secure online.


Who is Cisco Umbrella best for

Cisco Umbrella offers robust DNS-layer security, blocking malicious websites and protecting users both on and off the network. Easy to use and configure, it’s praised for its comprehensive protection and minimal performance impact. However, some users report occasional slowness in the web console and difficulties with initial deployment.

  • Ideal for companies of all sizes needing robust DNS security, especially those with remote workforces or cloud-based operations.

  • Strong fit for Finance, E-commerce, Software/IT, and Professional Services.


Cisco Umbrella features

Type in the name of the feature or in your own words tell us what you need
Supported

Cisco Umbrella supports data loss prevention (DLP) with real-time and API-based scanning.

Supported

Cisco Umbrella detects and blocks various malware, including viruses, trojans, ransomware, and spyware.

Supported

Cisco Umbrella offers robust security measures like DNS-layer security, firewall, and CASB.

Supported

Cisco Umbrella protects against website malware, including code injections, using DNS-layer security, an intelligent proxy, and a secure web gateway.

Supported

Cisco Umbrella protects users from dangerous websites by blocking malicious domains and URLs.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.68

Customer Service

Neutral
-0.11

Ease of Use

Strongly positive
+0.88

Reliability and Performance

Rather positive
+0.47

Ease of Implementation

Rather positive
+0.31

Scalability

Rather positive
+0.6

Cisco Umbrella reviews

We've summarised 271 Cisco Umbrella reviews (Cisco Umbrella G2 reviews) and summarised the main points below.

Pros of Cisco Umbrella
  • Easy to use and configure, especially for DNS security.
  • Provides comprehensive DNS-layer security and blocks malicious websites.
  • Protects users both on and off the network, including roaming devices.
  • Lightweight program with minimal performance impact.
  • Intuitive management platform and easy policy creation.
Cons of Cisco Umbrella
  • Occasional slowness in the web console for displaying data and reporting.
  • Difficulty with initial deployment and limited customization options.
  • Umbrella roaming client has compatibility issues with some software, such as Microsoft Office 365.
  • Agent crashing issues, leading to temporary loss of protection.
  • False positives in blocking legitimate websites.

Cisco Umbrella pricing

The commentary is based on 41 reviews from Cisco Umbrella G2 reviews.

Cisco Umbrella's pricing is generally considered high, especially for smaller organizations. While users find the cost worthwhile for the robust security features, some suggest the pricing model could be more flexible and transparent. Despite the cost, many believe the protection and peace of mind are worth the investment.

Users sentiment

Rather negative
-0.68

Cisco Umbrella alternatives

  • Logo of Zscaler Internet Access
    Zscaler Internet Access
    Better for scalability. Zero trust approach may be preferred by some. More cloud-focused. Has more momentum currently.
    Read more
  • Logo of Zorus
    Zorus
    Better fit for Managed Service Providers serving SMBs. Simpler deployment without DNS setting changes. A Cisco Umbrella competitor focused on user-friendly software and integrations.
    Read more
  • Logo of Microsoft Defender for Cloud
    Microsoft Defender for Cloud
    More focused on cloud security posture management across multiple cloud platforms. Better for organizations looking for automated security assessments and remediation. Caters to a broader range of cloud environments, including Azure, AWS, and GCP. Has more momentum in terms of website traffic and employee growth.
    Read more
  • Logo of Verizon DNS Safeguard
    Verizon DNS Safeguard
    Simpler DNS security focused on blocking dangerous websites. A good Cisco Umbrella alternative for organizations prioritizing basic web protection.
    Read more
  • Logo of Druva Data Resiliency Cloud
    Druva Data Resiliency Cloud
    Better for backing up data and software, especially Microsoft 365. Focuses on data resiliency, ransomware protection, and compliance. Easier implementation and higher rated by users.
    Read more
  • Logo of Symantec SASE Framework
    Symantec SASE Framework
    More focused on password security through location-based credentials. Less emphasis on network security, malware detection, and web filtering. A Cisco Umbrella competitor focusing on a different security niche.
    Read more

Cisco Umbrella FAQ

  • What is Cisco Umbrella and what does Cisco Umbrella do?

    Cisco Umbrella is a cloud security platform that provides secure internet access and protects users from online threats. It uses DNS security, a firewall, and a secure web gateway to block malicious websites, malware, and phishing attempts, safeguarding company data and devices.

  • How does Cisco Umbrella integrate with other tools?

    Cisco Umbrella integrates with other security tools through APIs, allowing for seamless data sharing and automated threat response. It also integrates with identity providers for streamlined user management and access control. This enhances overall security posture and simplifies management.

  • What the main competitors of Cisco Umbrella?

    Top alternatives to Cisco Umbrella include Microsoft Defender for Cloud, Verizon DNS Safeguard, Symantec Web Security Service, and Sophos Firewall. These competitors offer similar functionalities such as DNS security, threat protection, and secure web gateways.

  • Is Cisco Umbrella legit?

    Yes, Cisco Umbrella is a legitimate cloud-based security solution. It's known for its comprehensive DNS-layer security, blocking malicious websites and protecting users both on and off the network. It is easy to use and configure, but some users have reported occasional slowness and compatibility issues.

  • How much does Cisco Umbrella cost?

    I couldn't find pricing details for Cisco Umbrella. Contact Cisco's sales team for product pricing or a customized quote to determine if the product is worth the investment for your organization's needs.

  • Is Cisco Umbrella customer service good?

    Cisco Umbrella's customer support receives mixed reviews. While some users praise the helpfulness and responsiveness of the support team, others express frustration with slow response times and limited support options for certain pricing tiers. Some users mention difficulty with the initial setup.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.