Logo of Zscaler Internet Access

Zscaler Internet Access

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Company health

Employee growth
16% increase in the last year
Web traffic
5% increase in the last quarter
Financing
January 2024 - $171M

Ratings

G2
4.3/5
(118)
Glassdoor
3.8/5
(2115)

Zscaler Internet Access description

Zscaler Internet Access is a cloud-based security solution that allows your employees to securely access company applications and the internet from anywhere. It protects your company's data and prevents cyberattacks by using a zero-trust approach, meaning it verifies every user and device before granting access. This eliminates the need for traditional, hardware-based security solutions like VPNs. Zscaler is a leading provider used by many large companies, trusted for its reliability and comprehensive protection.


What companies are using Zscaler Internet Access?

MGM Resorts International is using Zscaler Internet Access
MGM Resorts International
Zapier is used by MGM Resorts International.

Who is Zscaler Internet Access best for

Zscaler Internet Access offers robust cloud-based security, protecting company data and enabling secure internet access from anywhere. Users praise its seamless operation and strong security, but some report connection instability. Best for medium to large businesses seeking a comprehensive security solution.

  • Ideal for medium to large enterprises seeking enhanced security.

  • Strong fit for Software, IT, and Telecommunications; suitable for Manufacturing and Professional Services.


Zscaler Internet Access features

Type in the name of the feature or in your own words tell us what you need
Supported

Zscaler Internet Access allows blocking or allowing access to specific websites using URL filtering.

Supported

Zscaler Internet Access uses AI and threat intelligence to protect against zero-day attacks.

Supported

Zscaler Internet Access supports extensive access policy controls, including geolocation, IPs, URLs, and HTTP headers.

Supported

Zscaler Internet Access supports network access control through granular policies, access controls, and Zero Trust principles.

Supported

Zscaler Internet Access offers data loss prevention with real-time inspection and AI-powered discovery.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.5

Customer Service

Neutral
+0

Ease of Use

Strongly positive
+0.72

Reliability and Performance

Rather positive
+0.31

Ease of Implementation

Neutral
+0.14

Scalability

Strongly positive
+1

Zscaler Internet Access reviews

We've summarised 100 Zscaler Internet Access reviews (Zscaler Internet Access G2 reviews) and summarised the main points below.

Pros of Zscaler Internet Access
  • Seamless operation in the background, no constant logins.
  • Easy setup and configuration.
  • Strong internet and SaaS security.
  • Encrypts data and enhances cloud security.
  • Comprehensive cyber protection.
Cons of Zscaler Internet Access
  • Connection instability and frequent disconnections disrupt daily work.
  • Inaccurate website categorization, mislabeling legitimate sites.
  • Advanced features are expensive.
  • Troubleshooting is slow and often ineffective.
  • Slow performance and increased latency.

Zscaler Internet Access pricing

The commentary is based on 9 reviews from Zscaler Internet Access G2 reviews.

Reviews on Zscaler Internet Access pricing are mixed. Some users find the cost high and the structure complex, with features locked behind paywalls. Others feel the price is justified for the comprehensive security and SaaS access management provided. Some users find the pricing confusing to understand.

Users sentiment

Rather negative
-0.5

See the Zscaler Internet Access pricing page.


Zscaler Internet Access alternatives

  • Logo of Cisco Umbrella
    Cisco Umbrella
    Better suited for companies of all sizes, including smaller businesses. Easier to use and implement, with a more intuitive platform. Offers strong DNS security and protects roaming devices. However, reported performance issues with the web console and roaming client. Negative pricing sentiment.
    Read more
  • Logo of MVISION Unified Cloud Edge
    MVISION Unified Cloud Edge
    Better fit for organizations across various industries, including Finance, Government, and Legal. Provides real-time scanning and cloud storage protection. Note that setup can be complex and the cost may be high.
    Read more
  • Logo of Prisma Access
    Prisma Access
    Better fit for Healthcare, Finance, and Software companies.
    Read more
  • Logo of Harmony Browse
    Harmony Browse
    Better fit for businesses of all sizes. Has website traffic growth momentum.
    Read more
  • Logo of Zscaler Cloud Security Platform
    Zscaler Cloud Security Platform
    Better fit for companies with a distributed workforce needing broader security coverage beyond internet access. Integrates firewall and web filtering, simplifying IT infrastructure. Pricing is considered less favorable.
    Read more
  • Logo of CrowdStrike Falcon Endpoint Protection Platform
    CrowdStrike Falcon Endpoint Protection Platform
    Better for endpoint protection, particularly for large enterprises with high security needs. Has more momentum based on employee growth. Less suitable for Healthcare, Retail, and Manufacturing industries.
    Read more

Zscaler Internet Access FAQ

  • What is Zscaler Internet Access and what does Zscaler Internet Access do?

    Zscaler Internet Access is a cloud-based security service providing secure internet and application access for employees anywhere. Using a zero-trust model, it verifies every user and device, eliminating the need for traditional VPNs. This ensures secure access while simplifying network infrastructure.

  • How does Zscaler Internet Access integrate with other tools?

    Zscaler Internet Access integrates with various security and access tools. It supports SAML for user management and offers APIs for integration with other security platforms. This allows for streamlined security management and automated workflows.

  • What the main competitors of Zscaler Internet Access?

    Top alternatives to Zscaler Internet Access include CrowdStrike Falcon, offering cloud-based endpoint protection, and Zscaler Cloud Security Platform, focusing on user and device security. Other competitors are Acronis Cyber Protect Cloud, Vanta, Coro Cybersecurity, and Action1.

  • Is Zscaler Internet Access legit?

    Zscaler Internet Access is a legitimate cloud-based security solution. It's trusted by many large companies for its comprehensive protection and reliable internet access. However, some users have reported connection instability and slow performance.

  • How much does Zscaler Internet Access cost?

    I couldn't find pricing details for Zscaler Internet Access. For product pricing, contacting Zscaler directly is recommended. This will allow you to discuss your specific needs and determine if Zscaler Internet Access is worth the investment for your business.

  • Is Zscaler Internet Access customer service good?

    Zscaler Internet Access customer support receives mixed reviews. While some users mention "good support" and helpful customer service, others report slow troubleshooting and ineffective problem resolution. Some users also desire more responsive assistance.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.