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Cegid Retail description
Cegid Retail is a cloud-based retail management software that brings together many features in one platform. It aims to provide a seamless customer experience across physical stores and online channels globally. Cegid Retail helps manage sales, inventory, and customer data while giving employees tools to better serve customers. It stands out with its focus on user-friendly design and integration of artificial intelligence for smarter decision-making and automation of routine tasks.
Who is Cegid Retail best for
Cegid Retail is a cloud-based retail management software suitable for small to large retailers. It offers a comprehensive suite of tools for managing sales, inventory, customer data, and loyalty programs, with a focus on omnichannel capabilities and AI-driven automation. Cegid Retail aims to streamline operations and enhance the customer experience.
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Best fit for medium-sized retail businesses.
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Ideal for retail businesses seeking an omnichannel solution.
Cegid Retail features
| Supported Cegid Retail supports real-time inventory tracking, but may require adaptation for restaurants. |
| Supported Cegid Retail offers POS functionality, but is primarily designed for retail, not restaurants. |
| Supported Cegid Retail offers CRM and clienteling features, which likely include storing customer contact details. |
| Supported Cegid Retail supports loyalty programs and rewards management. |
| Supported Cegid Retail offers reporting and analytics tools suitable for various businesses, including restaurants. |
| Supported Cegid Retail supports omnichannel retail management, unifying sales, inventory, and customer data across channels. |
Cegid Retail alternatives
Whistleblower SoftwareBetter for compliance and reporting ethics violations. A Cegid Retail alternative best for companies with 50-10,000 employees needing whistleblowing solutions. Higher ratings and positive user reviews.Read more
WASKBetter for smaller businesses focused on digital advertising. A Cegid Retail alternative, WASK offers streamlined campaign management across Google, Facebook, and Instagram ads. WASK users love the AI-powered optimization, integrated design tools, and proactive customer support. However, some users find the platform expensive and desire more detailed reporting.Read more
BEWEBetter for small to medium businesses in beauty, wellness, and health. More focused on appointment scheduling, customer tracking, and business performance analysis. Higher ratings on Capterra. A Cegid Retail competitor.Read more
Jasper PIMBetter for enterprise companies in retail, e-commerce, consumer goods, and other industries. A Cegid Retail competitor focused on product information management for online retailers.Read more
SplioBetter fit for enterprise businesses. More focused on marketing and loyalty programs. Splio is growing faster.Read more
ZipifyBetter for smaller businesses focused on Shopify e-commerce and upselling features. A Cegid Retail alternative for improving Shopify sales funnels.Read more
Cegid Retail FAQ
What is Cegid Retail and what does Cegid Retail do?
Cegid Retail is a cloud-based retail management software offering a suite of tools for sales, inventory, and customer data management. It facilitates omnichannel experiences, connecting physical stores and online operations, and leverages AI for smarter decision-making. It's best suited for small to large retailers seeking a comprehensive solution.
How does Cegid Retail integrate with other tools?
Cegid Retail integrates with other tools to enhance its functionality and provide a seamless retail management experience. It connects with various e-commerce platforms, payment gateways, and CRM systems. This allows for streamlined operations and data synchronization across different channels.
What the main competitors of Cegid Retail?
Some alternatives to Cegid Retail include Splio, a retail-focused marketing platform, and Jasper PIM, which helps manage product information. Other options, though not direct competitors, are BEWE for wellness businesses and WASK for online advertising management.
Is Cegid Retail legit?
Yes, Cegid Retail is a legitimate cloud-based retail management software. It offers features like POS, inventory tracking, and omnichannel management. G2 reviews rate it 2.8/5, suggesting some users have encountered issues. Consider exploring alternatives if these concerns are significant for your business.
How much does Cegid Retail cost?
I cannot find pricing details for Cegid Retail. Contact Cegid Retail directly to discuss pricing and determine if the product is worth the investment for your retail business.
Is Cegid Retail customer service good?
Cegid Retail's customer support is considered outstanding. Users praise the straightforward software design and helpful resources for training. While the software startup time is a drawback, the efficient program and excellent support outweigh this concern.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.