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CAKE POS description
CAKE POS by Mad Mobile is a point-of-sale system designed for restaurants of all sizes. This software solution aims to improve efficiency and increase revenue through features like tableside ordering, online ordering, and loyalty programs. CAKE POS also helps manage operations by connecting front-of-house and back-of-house functions.
Who is CAKE POS best for
CAKE POS is a restaurant POS system known for its ease of use, robust reporting, and excellent customer support. Users praise its intuitive interface and valuable insights, while some note limitations in customization and higher processing fees. Ideal for restaurant owners/managers prioritizing user-friendliness and data-driven decision-making.
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Best for small to medium-sized restaurants.
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Ideal for restaurants and consumer goods businesses.
CAKE POS features
| Supported CAKE POS enables customers to place orders directly via website or app. |
| Supported CAKE POS allows restaurants to create, edit, and manage menus digitally, including items, descriptions, and prices. |
| Supported CAKE POS has a built-in loyalty program to boost customer retention. |
| Supported CAKE POS offers detailed reports on sales, payments, and inventory, and integrates with tools for advanced analytics. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
CAKE POS reviews
We've summarised 496 CAKE POS reviews (CAKE POS GetApp reviews, CAKE POS Software Advice reviews, CAKE POS Capterra reviews and CAKE POS G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, consistently praised
- Easy to use and intuitive interface, quick to learn
- Robust reporting features providing valuable insights
- Cloud-based system allows for remote access and management
- Limited customization options for online ordering and customer-facing screens
- Credit card processing fees are high and deposits can be delayed
- Difficulty splitting items across multiple checks
- Lack of advanced inventory management features without additional paid services
CAKE POS pricing
The commentary is based on 31 reviews from CAKE POS Capterra reviews and CAKE POS G2 reviews.
Reviews indicate a mixed sentiment regarding CAKE POS pricing. Some users find it affordable and a good value, especially for startups or smaller businesses. Others find the credit card processing fees and add-on costs for features like advanced reporting and labor management high, noting some features are included with competitors.
Users sentiment
CAKE POS alternatives
Mad Mobile Retail POSBetter suited for retail businesses seeking to enhance both physical and digital experiences. It has growing momentum.Read more
MarginEdgeBetter for financial analysis and cost control. Has a rapidly growing user base and shows strong momentum. Integrates with POS and accounting systems.Read more
POS & POSBetter for small businesses in various sectors, including manufacturing, media, and agriculture. Easier to implement and use. More affordable.Read more
FishbowlBetter for manufacturing, retail, or finance companies. A CAKE POS competitor geared toward inventory management and accounting integrations. Not restaurant-specific.Read more
ConsignCloudBetter for retail businesses specializing in consignment and resale. Easier to implement and more user-friendly. CAKE POS alternative for managing consignors and integrating with ecommerce platforms.Read more
MarketManBetter for managing inventory and procurement. A CAKE POS alternative, MarketMan is suitable for restaurants needing real-time inventory tracking and automated ordering. It also has wider industry applicability including Manufacturing and Software/IT.Read more
CAKE POS FAQ
What is CAKE POS and what does CAKE POS do?
CAKE POS by Mad Mobile is a restaurant point-of-sale system designed to boost efficiency and revenue. It offers features like tableside ordering, online ordering, loyalty programs, and menu management. CAKE POS connects front-of-house and back-of-house operations, providing robust reporting and analytics. It's ideal for restaurant owners valuing ease of use and strong customer support.
How does CAKE POS integrate with other tools?
CAKE POS integrates with various tools to enhance restaurant operations. It connects with online ordering platforms, loyalty programs, and reporting and analytics tools. This streamlines processes like order management, customer engagement, and data analysis.
What the main competitors of CAKE POS?
Top alternatives to CAKE POS include Square POS, Toast POS, TouchBistro, and Revel Systems. These competitors offer similar features such as online ordering, table management, and reporting functionalities, catering to restaurants' point-of-sale needs.
Is CAKE POS legit?
CAKE POS is a legitimate POS system offered by Mad Mobile. User reviews praise its ease of use and robust reporting. However, some users mention limited customization and high processing fees. Consider these factors when evaluating if CAKE POS is safe and right for your business.
How much does CAKE POS cost?
I couldn't find pricing details for CAKE POS. For the most current pricing information, it's best to contact CAKE POS directly or visit their official website. This will ensure you get accurate product pricing and understand if CAKE POS is worth it for you.
Is CAKE POS customer service good?
CAKE POS customer service receives positive feedback, with users describing it as "excellent," "responsive," and "always helpful." Support staff are praised for their patience and willingness to troubleshoot issues. However, some experiences have been negative, citing unhelpful representatives and long wait times.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.