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BugSnag

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Ratings

G2
4.3/5
(31)
Capterra
4.7/5
(16)
Glassdoor
3.4/5
(328)

BugSnag description

BugSnag helps software developers build more stable applications. It automatically detects and diagnoses crashes and errors in software, providing detailed reports to help developers find and fix issues quickly. This helps businesses prioritize development efforts, minimize downtime, and improve user experience.


Who is BugSnag best for

BugSnag is error monitoring and stability software that helps developers identify and resolve bugs quickly. Users praise its integrations, user-friendly interface, and real-time error capturing. Some users mention occasional issues with error grouping and documentation. Bugsnag is well-suited for development teams of all sizes, particularly those in the software, IT, and telecommunications industries.

  • Best for small, medium, and large businesses.

  • Ideal for software, IT, and telecommunications companies.


BugSnag reviews

We've summarised 47 BugSnag reviews (BugSnag GetApp reviews, BugSnag Capterra reviews and BugSnag G2 reviews) and summarised the main points below.

Pros of BugSnag
  • Easy integration with various platforms and frameworks.
  • User-friendly interface for monitoring and tracking bugs.
  • Real-time error capturing with detailed diagnostic information.
  • Helpful integrations like Slack and PagerDuty.
  • Affordable pricing, especially for startups.
Cons of BugSnag
  • Automatic price increases without notification.
  • Limited customization for email notifications.
  • Occasional difficulty with the error grouping algorithm, especially for Javascript.
  • Stack traces can be misleading, particularly for Golang.
  • Documentation could be improved, especially for API and configuration.

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BugSnag FAQ

  • What is BugSnag and what does BugSnag do?

    BugSnag is an error monitoring and stability solution for software applications. It automatically detects, diagnoses, and reports crashes and errors, enabling developers to resolve issues quickly, minimize downtime, and enhance user experience. It integrates with various platforms and offers real-time error capturing with detailed diagnostics.

  • How does BugSnag integrate with other tools?

    BugSnag integrates seamlessly with various platforms and frameworks. It offers helpful integrations with tools like Slack and PagerDuty, facilitating streamlined workflows and real-time error tracking. It also integrates with other project management and communication tools.

  • What the main competitors of BugSnag?

    Top alternatives to BugSnag include Raygun, Instabug, BugHerd, and LogRocket. These competitors offer similar error tracking and debugging capabilities, catering to diverse development needs and budgets. Zipy also offers session replay features for user behavior analysis.

  • Is BugSnag legit?

    Yes, BugSnag is a legitimate error monitoring and stability platform used by many software developers. It's known for its integrations and detailed error reporting, helping developers resolve issues quickly and improve application stability.

  • How much does BugSnag cost?

    BugSnag's pricing details are not publicly available. Contact their sales team for product pricing information regarding different plans and whether it is worth the cost for your needs.

  • Is BugSnag customer service good?

    Bugsnag's customer service receives mixed reviews. While some users haven't needed to contact support in years, others express frustration with automatic price increases without prior notification. Specific support interactions are not detailed in the available feedback.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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