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BoomTown description
BoomTown is a cloud-based software designed for real estate professionals and businesses of all sizes. It offers a suite of tools to manage and grow your business, including lead generation, customer relationship management (CRM), marketing automation, and website services. BoomTown aims to streamline your real estate operations from attracting new leads to closing deals, all within a single platform.
Who is BoomTown best for
BoomTown is a cloud-based CRM and marketing automation platform for real estate professionals. Users praise its intuitive interface, lead organization tools, and automated drip campaigns. However, some have noted issues with system stability and lead quality. BoomTown is ideal for agents, brokers, teams, and lenders seeking an all-in-one solution to manage and grow their business.
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Best fit for small, medium, and large real estate businesses.
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Specifically designed for the real estate industry.
BoomTown features
| Supported BoomTown tracks lead interactions and activities within its CRM. |
| Supported BoomTown supports automated email and text messages based on predefined triggers. |
| Supported BoomTown offers a centralized platform for managing customer interactions, including communication history. |
| Supported BoomTown captures leads via website forms, including off-site and main registration forms. |
| Supported BoomTown supports IDX integration for displaying MLS listings on websites. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
BoomTown reviews
We've summarised 811 BoomTown reviews (BoomTown GetApp reviews, BoomTown Software Advice reviews, BoomTown Capterra reviews and BoomTown G2 reviews) and summarised the main points below.
- Easy-to-use interface and lead organization tools.
- Automated drip campaigns and email templates are highly valued.
- The "NOW" feature for real-time lead tracking is praised.
- CRM functionality for managing client interactions and notes.
- System instability and downtime are major concerns.
- Lead quality is often criticized, with many fake or low-quality leads.
- The mobile app is considered buggy and lacks important features.
- High cost, especially for individual agents or small teams.
BoomTown pricing
The commentary is based on 43 reviews from BoomTown Capterra reviews, BoomTown G2 reviews, BoomTown GetApp reviews and BoomTown Software Advice reviews.
BoomTown's pricing is a recurring concern. While some users find the cost justifiable due to the robust CRM and lead generation features, many express that it's expensive, especially considering the add-ons and occasional low lead quality. Some users have explored alternative solutions due to cost.
Users sentiment
BoomTown alternatives
Real GeeksMore focused on lead generation and AI automation. A BoomTown alternative, Real Geeks is growing slower and users mention a dated interface.Read more
Visual LeaseBetter for lease management in large enterprises. More focused on financial compliance and reporting. Has slightly higher ratings, but less momentum.Read more
OfficeRnD FlexBetter for managing coworking spaces and hybrid work environments. Higher rated by users. Offers positive pricing sentiment.Read more
Form SimplicityBetter for managing transactions, paperwork, and staying organized. A BoomTown alternative focused on streamlining the transaction process.Read more
Top ProducerHas broader appeal across different company sizes. Offers more robust lead nurturing and tracking. A BoomTown alternative experiencing slower growth.Read more
TenantCloudBetter for property managers of all sizes. TenantCloud is a BoomTown alternative with broader industry applicability, though less suited for enterprise businesses. It has more momentum currently.Read more
BoomTown FAQ
What is BoomTown and what does BoomTown do?
BoomTown is a cloud-based software platform for real estate professionals. It provides tools for lead generation, CRM, marketing automation, and website management, helping real estate businesses streamline operations and improve client interactions. It offers automated workflows and lead tracking but users have reported issues with system stability and lead quality.
How does BoomTown integrate with other tools?
BoomTown integrates with various tools, including IDX for MLS listings. It also connects with lead capture forms and offers automated follow-up features through email and text messaging. No specific third-party integrations are explicitly listed in the provided data.
What the main competitors of BoomTown?
Top Producer and Real Geeks are key competitors to BoomTown, both offering similar real estate CRM and marketing automation tools. Other alternatives include TenantCloud and Rent Manager, focusing on property management, and Pipedrive, a more general sales CRM. Visual Lease focuses on lease management for larger companies.
Is BoomTown legit?
BoomTown is a legitimate software option for real estate professionals. However, user reviews on platforms like G2 and Capterra reveal mixed experiences. While praised for its lead generation and CRM features, users also report system instability and concerns about lead quality. Consider these factors when evaluating BoomTown's safety and suitability for your needs.
How much does BoomTown cost?
BoomTown does not publicly disclose its pricing. Contact their sales team for a customized quote based on your business's needs. Consider factors like product features and your budget to determine if BoomTown is worth the investment.
Is BoomTown customer service good?
BoomTown's customer service receives mixed reviews. While some users praise the helpful and responsive support staff and readily available training, others express frustration with the quality of service and difficulty reaching support. Some also report that the concierge service can be too generic and turn buyers off.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.