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Blackpoint Cyber description
Blackpoint Cyber offers 24/7 cybersecurity protection through its Managed Detection and Response (MDR) software. Unlike basic antivirus programs, Blackpoint constantly monitors your network for suspicious activity and neutralizes threats in real time before they become major problems. Blackpoint provides this service through a team of security experts and its proprietary software, SNAP-Defense. They focus on providing businesses of all sizes, particularly those without dedicated IT security teams, with peace of mind by acting as an extension of their internal security.
Who is Blackpoint Cyber best for
Blackpoint Cyber offers 24/7 managed detection and response (MDR) services, ideal for small businesses lacking dedicated IT security teams. Users praise its real-time threat detection and automated response, highlighting the actionable alerts and rapid SOC response. However, some find the web portal's layout unintuitive and the implementation challenging. If you need constant cybersecurity monitoring and proactive threat hunting, Blackpoint Cyber is a strong option.
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Ideal for small businesses seeking outsourced cybersecurity.
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Suitable for various industries requiring robust 24/7 threat protection.
Blackpoint Cyber features
| Supported Blackpoint Cyber offers real-time ransomware response and MDR services. |
| Supported Blackpoint Cyber automatically detects incidents and takes proactive responses, including alerts. |
| Supported Blackpoint Cyber rapidly detects and neutralizes threats using its MDR technology. |
| Supported Blackpoint Cyber provides 24/7 autonomous security, responding to various threats including ransomware. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Blackpoint Cyber reviews
We've summarised 213 Blackpoint Cyber reviews (Blackpoint Cyber G2 reviews) and summarised the main points below.
- Actionable alerts and quick SOC response.
- Thorough incident reports.
- Real-time monitoring and threat response.
- 24/7 threat detection and response.
- Proactive threat hunting.
- The web portal layout is not very intuitive.
- The new portal is a bit buggy.
- Difficult implementation.
- Minimum license purchase per client is unnecessary.
- Too many email alerts.
Blackpoint Cyber pricing
The commentary is based on 58 reviews from Blackpoint Cyber G2 reviews.
Blackpoint Cyber's pricing is generally considered fair and affordable, especially for small to medium-sized businesses. While some reviewers mention it as "not the cheapest," many highlight the value received for the cost, including 24/7 SOC services and additional features like Cloud Response. Some find the minimum license purchase unnecessary.
Users sentiment
Blackpoint Cyber alternatives
Microsoft Defender for CloudBetter for cloud security posture management across multiple cloud platforms and hybrid environments. More suitable for organizations already invested in the Microsoft ecosystem.Read more
eSentireBetter fit for medium to large businesses, especially in finance. eSentire has more momentum and positive reviews on G2. Easier to use, but implementation can be more challenging. A strong Blackpoint Cyber competitor for managed cybersecurity.Read more
Druva Data Resiliency CloudMore focused on data resiliency and backup, especially for SaaS applications like Microsoft 365. It offers cloud-native backup and recovery, simplifying management and scalability. Druva Data Resiliency Cloud has significantly higher ratings and more user reviews, but pricing is a common concern.Read more
Critical StartHas broader appeal and is growing faster. Provides more proactive risk reduction services. A Blackpoint Cyber alternative.Read more
Symantec SASE FrameworkMore focused on password security for various industries and business sizes. Has grown faster in website traffic but slower in employee growth. Lower ratings on Glassdoor. Users report console lags and limited advanced customization as downsides. A Symantec SASE Framework alternative for comprehensive endpoint protection and threat response.Read more
Blackpoint Cyber FAQ
What is Blackpoint Cyber and what does Blackpoint Cyber do?
Blackpoint Cyber provides 24/7 managed detection and response (MDR) cybersecurity. Using its proprietary SNAP-Defense software, Blackpoint proactively hunts, detects, and neutralizes threats in real time. It's ideal for businesses lacking dedicated IT security teams.
How does Blackpoint Cyber integrate with other tools?
Blackpoint Cyber integrates with existing security infrastructure and offers API access for seamless data sharing. They prioritize interoperability to enhance threat detection and response capabilities within a client's broader security ecosystem. This allows for efficient incident management and improved overall security posture.
What the main competitors of Blackpoint Cyber?
Alternatives to Blackpoint Cyber include Microsoft Defender for Cloud, eSentire, and Lacework. These competitors offer similar managed detection and response (MDR) services, threat detection, and incident response capabilities for enhanced cybersecurity.
Is Blackpoint Cyber legit?
Yes, Blackpoint Cyber is a legitimate cybersecurity company offering 24/7 managed detection and response (MDR) services. They utilize their proprietary software, SNAP-Defense, and a team of experts to provide real-time threat detection and response, focusing on ransomware protection. User reviews highlight their actionable alerts and quick SOC response, indicating Blackpoint Cyber is safe and effective.
How much does Blackpoint Cyber cost?
I couldn't find pricing information for Blackpoint Cyber. Contact their sales team for product pricing details and to determine if Blackpoint Cyber is worth the investment for your needs.
Is Blackpoint Cyber customer service good?
Blackpoint Cyber's customer service receives overwhelmingly positive feedback. Users praise the knowledgeable staff, quick response times, helpful support, and proactive communication regarding security incidents and potential threats. Some minor issues with portal navigation have been noted but do not detract from the overall positive customer service experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.