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eSentire description
eSentire provides businesses with managed cybersecurity protection. They combine 24/7 monitoring of your network and systems with advanced threat detection software to identify and stop cyberattacks. Their team of experts acts as an extension of your IT department, investigating threats and responding quickly to security incidents to minimize disruptions. eSentire specializes in protecting businesses across various industries, especially those with sensitive data or critical infrastructure.
Who is eSentire best for
eSentire offers managed cybersecurity protection with 24/7 monitoring, threat detection, and incident response. Their team of experts acts as an extension of your IT department, investigating threats and responding to incidents. Users praise the user-friendly UI, responsive 24/7 support, and holistic coverage. However, some note occasional slow response times for less critical threats and multiple application portals.
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Ideal for medium to large businesses (101+ employees) seeking external cybersecurity expertise.
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Strong fit for finance and healthcare industries requiring robust 24/7 threat detection and response.
eSentire features
| Supported eSentire offers 24/7 monitoring combined with advanced threat detection software and expert response to security incidents. |
| Supported eSentire leverages XDR technology, multi-signal threat intelligence, and a team of security experts (Threat Response Unit) for comprehensive security. |
| Supported eSentire's team investigates threats and responds to security incidents with a claimed fast response time. |
| Supported eSentire provides cyber risk and advisory programs that identify security gaps and develop strategies to mitigate them. |
| Supported eSentire's Threat Response Unit (TRU) conducts proactive threat intelligence, original threat research, and threat sweeps. |
| Supported eSentire provides EndpointGuard to isolate and remediate endpoint threats. |
| Supported eSentire offers NetworkDefend to protect against network attacks. |
eSentire reviews
We've summarised 195 eSentire reviews (eSentire G2 reviews) and summarised the main points below.
- User-friendly UI and dashboard.
- 24/7 SOC is responsive, knowledgeable, and skilled.
- Provides holistic cybersecurity coverage and breach resources.
- Excellent customer support and threat intelligence briefings.
- Seamless integration and easy implementation. Helps reduce internal IT workload and costs significantly.
- Occasional slow response times on mid or lower level threats.
- Staying up to date on new product offerings can be challenging.
- Some find the Carbon Black endpoint solution incomplete.
- Multiple portals for different applications can be confusing.
- Limited alert methods, lacking SMS or MS Teams integration.
eSentire pricing
The commentary is based on 18 reviews from eSentire G2 reviews.
eSentire is considered a valuable cybersecurity partner, offering comprehensive managed detection and response (MDR) and robust 24/7 threat monitoring. While the cost is significant, reviewers consistently emphasize the return on investment and cost savings compared to building an in-house security operations center (SOC). Some find professional services expensive.
See the eSentire pricing page.
eSentire alternatives
Critical StartBetter fit for small businesses and large enterprises. Has slightly slower momentum.Read more
RocketCyberBetter fit for small to medium businesses working with Managed Service Providers. Higher rated by users. More affordable option.Read more
SolarWinds Security Event ManagerBetter for mid-sized companies with internal IT. A strong eSentire competitor for organizations focused on software and technology, but less suitable for finance or legal. Simpler setup and use.Read more
ConnectWise Cybersecurity Management - EndpointBetter fit for small businesses. Has fewer features and lower ratings. Shows less momentum than eSentire. Lacks specific industry fit information.Read more
Vijilan Threat RespondBetter fit for small to mid-sized businesses and Managed Service Providers. More cost-effective for those lacking in-house security. Integrates with SIEM and likely ITSM platforms. Has higher ratings and is growing faster. Especially suitable for software, IT, and telecommunications companies.Read more
eSentire FAQ
What is eSentire and what does eSentire do?
eSentire is a managed cybersecurity provider offering 24/7 threat detection, incident response, and proactive threat intelligence. They use XDR technology and a team of experts to protect businesses from cyberattacks, minimizing disruptions and helping improve their security posture. eSentire specializes in serving mid-to-large businesses, particularly in the finance and healthcare industries.
How does eSentire integrate with other tools?
eSentire integrates seamlessly with existing security infrastructure and offers various APIs for custom integrations. They lack SMS or MS Teams alert integration, but the user-friendly UI and dashboard centralize security management. Multiple portals for different applications can sometimes be confusing.
What the main competitors of eSentire?
eSentire's main competitors include Critical Start, RocketCyber, SolarWinds Security Event Manager, ConnectWise Cybersecurity Management - Endpoint, and Vijilan Threat Respond. These alternatives offer similar managed cybersecurity services, focusing on threat detection, incident response, and proactive security monitoring.
Is eSentire legit?
Yes, eSentire is a legitimate cybersecurity provider offering 24/7 managed detection and response (MDR). They are known for their threat intelligence and incident response expertise, catering to businesses with sensitive data. eSentire is safe and reliable, earning positive user reviews for its comprehensive security coverage.
How much does eSentire cost?
eSentire doesn't publicly disclose its pricing. Contact their sales team for a personalized quote based on your specific security needs. Consider factors like the number of endpoints and desired service level when evaluating if eSentire is worth the investment.
Is eSentire customer service good?
eSentire's customer service receives positive feedback. Users praise the responsiveness and expertise of their 24/7 security operations center (SOC), highlighting their helpfulness and professionalism. While some experience slower responses for less critical issues, the overall sentiment points towards a reliable and knowledgeable customer service experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.