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BackBox description
BackBox offers an automation platform designed for managing the security and stability of large computer networks. It helps businesses automate tasks like taking backups, updating software, and finding and fixing security holes. BackBox supports equipment from various manufacturers and provides pre-built automated tasks, making it easy to use, even for teams without dedicated coding experts. This saves time and helps keep networks secure and compliant.
Who is BackBox best for
BackBox automates network security and stability tasks, saving time and ensuring compliance. Users praise its automated backups and broad device support but note the initial setup complexity and limited UI customization. Best for mid-to-large companies with complex networks seeking streamlined management.
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Best fit for mid-size to enterprise businesses needing robust network automation.
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Ideal for IT, telecommunications, finance, healthcare, manufacturing, and similar industries.
BackBox features
| Supported BackBox creates comprehensive backups of network devices, including configuration and software files. |
| Supported BackBox supports vulnerability scanning and remediation. |
| Supported BackBox centralizes network management, automating tasks and improving security posture. |
| Supported BackBox automates compliance and remediation with pre-built policies for standards like CIS, PCI-DSS, and HIPAA. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
BackBox reviews
We've summarised 112 BackBox reviews (BackBox Capterra reviews and BackBox G2 reviews) and summarised the main points below.
- Automated network device backups and recovery, significantly reducing manual effort and improving security.
- Supports a wide range of network devices from various manufacturers.
- One-click backup and restore functionality simplifies disaster recovery.
- Automation capabilities extend beyond backups, enabling tasks like software updates and password changes.
- Excellent and responsive customer support.
- Initial setup can be time-consuming, especially configuring network appliances.
- Limited customization options, making it difficult to adapt to specific network needs.
- Mobile app has limited functionality and can be slow or unresponsive.
- User interface is somewhat complex and not very user-friendly, especially for new users.
- Reporting features lack detail and flexibility for analysis.
BackBox pricing
The commentary is based on 10 reviews from BackBox Capterra reviews and BackBox G2 reviews.
While BackBox is praised for its automation and ease of use, some users find the licensing costs to be somewhat high, especially for smaller organizations or when needing additional features like monitoring. However, most users believe its value justifies the price.
Users sentiment
BackBox alternatives
backbox vs GearsetBetter for Salesforce DevOps. Geared towards smaller businesses. Has faster growth momentum than BackBox, a BackBox competitor. Users highlight ease of use, but some find it expensive.Read more
Red Hat Ansible Automation PlatformBetter suited for users who need continuous delivery support, Bash and PowerShell scripting, and extensive automation tool integrations. More popular and has greater momentum. Not a good fit for e-commerce, consumer goods, education, energy, or automotive industries.Read more
BlueCat GatewayHas broader automation capabilities and faster website traffic growth. Lacks specific features like backup and recovery, vulnerability scanning, and remediation guidance. Fewer user reviews are available.Read more
FlosumMore focused on Salesforce deployments and DevOps. Geared towards Salesforce users needing version control, automation, and data backup within the Salesforce environment. Has more momentum currently.Read more
RubrikMore cybersecurity focused. Has broader industry applicability, serving retail, consumer goods, education, real estate, hospitality, legal, government, and automotive sectors. Growing faster than BackBox. A BackBox competitor and alternative, potentially better for users who prioritize automated backups and recovery but are price-sensitive.Read more
Zendesk Support SuiteBetter for organizations focused on customer support and engagement. A broader industry fit, particularly suitable for e-commerce and retail. More popular and has stronger community support as a Zendesk Support Suite alternative.Read more
BackBox FAQ
What is BackBox and what does BackBox do?
BackBox is a network automation platform that streamlines network security and stability management. It automates tasks such as backups, software updates, and vulnerability remediation. BackBox supports multi-vendor devices and offers pre-built automations, simplifying network operations and enhancing security and compliance.
How does BackBox integrate with other tools?
BackBox integrates with a wide range of network devices from various manufacturers, enabling centralized management. It automates tasks like backups, software updates, and security remediation, improving network stability and compliance. More details on specific integrations are limited.
What the main competitors of BackBox?
Alternatives to BackBox include Red Hat Ansible Automation Platform, BlueCat Gateway, Rubrik, SolarWinds Service Desk, Pliant, and Zendesk Support Suite. These platforms offer various automation and management solutions for networks, security, and IT operations.
Is BackBox legit?
BackBox is a legitimate network security and automation platform. User reviews praise its automated backups and broad device support. While initial setup can be complex, BackBox enhances network security and simplifies management. It is safe and reliable for automating key network tasks.
How much does BackBox cost?
BackBox does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific network automation and security needs.
Is BackBox customer service good?
BackBox customer support receives positive feedback. Users praise the support team for their responsiveness, helpfulness, and expertise in resolving issues quickly. They are also commended for their willingness to create custom scripts for specific needs and provide guidance on using the platform effectively.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.