Last updated on
Company health
Ratings
ArcGIS Online description
ArcGIS Online is a cloud-based mapping and analysis software. It allows you to create interactive maps, analyze data visually, and share location-based insights with colleagues. You can easily integrate your existing data, enhance it with location context, and make better-informed decisions. It's used by businesses of all sizes across various industries, but its strength lies in managing and understanding location-based information.
Who is ArcGIS Online best for
ArcGIS Online is a cloud-based mapping and analysis platform ideal for organizations needing to visualize, analyze, and share location-based data. Users praise its ease of use, data sharing capabilities, and cloud accessibility, while some find the pricing complex and offline functionality limited. It's best suited for collaborative teams creating interactive maps and public outreach materials.
-
Best fit for small, medium, and large businesses.
-
Ideal for public sector, education, and media organizations.
ArcGIS Online features
| Supported ArcGIS Online allows sharing maps publicly or privately, with control over access levels. |
| Supported ArcGIS Online supports interactive maps with zoom and pan features. |
| Supported ArcGIS Online supports creating and displaying 2D maps using the Map Viewer. |
| Supported ArcGIS Online supports thematic maps, including choropleth and graduated symbol maps. |
| Supported ArcGIS Online supports proximity analysis with the Find Nearest tool. |
| Supported ArcGIS Online supports network analysis for tasks like finding optimal routes and service areas. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Ease of Use
Reliability and Performance
Ease of Implementation
ArcGIS Online reviews
We've summarised 187 ArcGIS Online reviews (ArcGIS Online G2 reviews) and summarised the main points below.
- Easy to use and user-friendly interface.
- Excellent for data sharing and collaboration within organizations.
- Cloud-based accessibility and convenient for remote work.
- Wide range of available basemaps and data layers.
- Useful for creating web maps and apps for public outreach and presentations.
- High subscription cost is a recurring complaint.
- Credit system for data storage and analysis is confusing and limiting.
- Limited offline functionality.
- Desktop software (ArcGIS Pro) offers more advanced features.
- Occasional performance issues and slow loading times.
ArcGIS Online pricing
The commentary is based on 22 reviews from ArcGIS Online G2 reviews.
ArcGIS Online's pricing is a recurring concern. Users appreciate its functionality and collaborative features, but the cost, credit system, and licensing model are often seen as prohibitive, especially for smaller organizations or individual users. Some suggest more flexible or tiered pricing options.
Users sentiment
ArcGIS Online alternatives
ArcGIS EnterpriseBetter for larger enterprises needing on-premise or private cloud deployment. More customization and control over data and infrastructure. Stronger focus on government, utilities, and transportation sectors. An ArcGIS Online alternative.Read more
CARTOBetter for users working with large datasets and needing integration with cloud platforms like Snowflake and BigQuery. A strong ArcGIS Online competitor, CARTO has a more intuitive interface, but more limited UI customization options. It is growing slower than ArcGIS Online.Read more
Google Earth EngineBetter for sustainability efforts and analysis of large satellite imagery datasets. Free for non-commercial use. Steeper learning curve with a focus on coding.Read more
eSpatialBetter for sales and marketing teams. Easier to use, especially for non-GIS professionals, focusing on data visualization and reporting. Stronger Salesforce integration. More affordable. Has better customer support. However, has less momentum.Read more
Esri ArcGISBetter suited for users who need advanced geoprocessing tools. A strong alternative for manufacturing, transportation & logistics, professional services, and automotive, aerospace & defence industries. Desktop software; limited offline functionality.Read more
SAP HANA CloudBetter for managing and analyzing large datasets, especially for real-time reporting. Focuses on data science and machine learning, useful for uncovering deeper insights. A strong ArcGIS Online competitor for enterprise-level data analysis.Read more
ArcGIS Online FAQ
What is ArcGIS Online and what does ArcGIS Online do?
ArcGIS Online is a cloud-based mapping and spatial analytics software by Esri. It enables users to create and share interactive maps, perform spatial analysis, and gain location-based insights. It's accessible from anywhere and facilitates collaboration, making it ideal for businesses needing to visualize and analyze location data.
How does ArcGIS Online integrate with other tools?
ArcGIS Online integrates with other tools through APIs and webhooks, enabling data sharing with ArcGIS Pro, other Esri products, and third-party apps. This interoperability facilitates streamlined workflows and data exchange for comprehensive analysis and visualization.
What the main competitors of ArcGIS Online?
Top alternatives to ArcGIS Online include CARTO, Esri ArcGIS, eSpatial, Tableau, and CleverMaps. These platforms offer similar mapping, spatial analysis, and data visualization capabilities for businesses needing location intelligence solutions.
Is ArcGIS Online legit?
Yes, ArcGIS Online is a legitimate and safe cloud-based mapping and analysis software by Esri. It's known for its user-friendly interface and robust features for data sharing and interactive map creation. While the cost and credit system are sometimes criticized, many users praise its ease of use and accessibility.
How much does ArcGIS Online cost?
ArcGIS Online pricing is not publicly available. Contact Esri directly for a customized quote based on your specific needs and the number of users. Consider exploring alternative GIS software with transparent pricing.
Is ArcGIS Online customer service good?
ArcGIS Online's customer service receives mixed reviews. While some users praise the helpfulness of the online support teams, especially during emergencies, others express frustration with troubleshooting and the need for more tiered user levels. Overall, users appreciate the support resources but suggest careful planning before deployment.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.