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AlertMedia description
AlertMedia is an emergency communication and threat intelligence platform used by companies to keep their employees safe and informed during critical events. It allows you to send urgent messages to your whole team or specific groups through various channels, track their locations, and monitor potential threats in real-time. The platform is easy to use, offers 24/7 support, and integrates with other business systems. While pricing varies, AlertMedia is trusted by businesses of all sizes.
Who is AlertMedia best for
AlertMedia is an emergency communication platform best suited for mid-sized companies in critical sectors like healthcare, finance, and retail. Users praise its ease of use and 24/7 support, while some note difficulties with user account management and desktop alerts. It helps keep employees safe and informed during critical events.
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Best fit for medium-sized businesses.
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Ideal for Healthcare, Finance, Retail, and other critical industries.
AlertMedia features
| Supported AlertMedia offers push messaging through their mobile app. |
| Supported AlertMedia allows creating and storing pre-written messages for various emergencies. |
| Supported AlertMedia supports sending alerts via voice calls. |
| Supported AlertMedia provides real-time location tracking for improved safety and emergency response. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
AlertMedia reviews
We've summarised 494 AlertMedia reviews (AlertMedia Capterra reviews and AlertMedia G2 reviews) and summarised the main points below.
- 24/7 support is readily available and highly praised.
- Easy to use and implement, with a user-friendly interface.
- Effective for sending emergency notifications to employees across multiple channels.
- Excellent customer support, praised for responsiveness and helpfulness.
- Flexible customization options, such as dynamic groups and message templates.
- Difficult to manage user accounts, especially for users leaving between semesters.
- Desktop alerts and Active Directory integrations are not easy to distribute at large scale.
- Employee synchronization with Active Directory can cause issues with duplicate entries.
- Limited ability to drill down and select specific alerts to receive.
- Mobile app lacks the full functionality of the desktop version.
AlertMedia pricing
The commentary is based on 19 reviews from AlertMedia Capterra reviews and AlertMedia G2 reviews.
AlertMedia's pricing is generally considered a good value for its features, especially by users who maximize the platform's capabilities. However, some users find the cost high, particularly those who only use a limited set of features or send infrequent alerts. A few users have mentioned unexpected overage charges.
Users sentiment
See the AlertMedia pricing page.
AlertMedia alternatives
Regroup Mass NotificationHas less momentum and a smaller user base. Lacks location tracking and pre-built templates. Better suited for mid-size and enterprise businesses. Two-way communication is a key differentiator.Read more
HiplinkHas more momentum in terms of employee growth. Offers two-way messaging. Better fit for medium and large businesses. A good AlertMedia competitor.Read more
Hyper-ReachBetter for government and public safety. Easier to use, but with more limited features. More affordable pricing. An AlertMedia competitor and alternative.Read more
KonexusBetter for larger organizations. Offers task management and incident reporting features.Read more
OpsgenieBetter for IT incident management and service uptime. More suitable for medium to large businesses in software and IT. Stronger integrations with IT tools and platforms.Read more
Argos™ Threat Intelligence PlatformMore focused on cybersecurity risk management for mid-sized and large enterprises by monitoring the open, deep, and dark web for threats. A strong AlertMedia competitor for proactive cybersecurity.Read more
AlertMedia FAQ
What is AlertMedia and what does AlertMedia do?
AlertMedia is an emergency communication platform that helps organizations keep their people safe and informed during critical events. It enables sending urgent notifications across various channels, real-time location tracking, and threat monitoring. AlertMedia is user-friendly, offers 24/7 support, and integrates with other business systems.
How does AlertMedia integrate with other tools?
AlertMedia integrates with various business systems, enhancing its functionality and reach. It supports integrations such as voice call integration, Active Directory synchronization for user management, and desktop alerts, though users have reported challenges with the latter two. Specific details on other integrations are limited.
What the main competitors of AlertMedia?
AlertMedia's main competitors include Regroup Mass Notification, Hiplink, RedFlag, Text-Em-All, and Konexus. These alternatives offer similar functionalities, such as multi-channel emergency alerts, location tracking, and two-way communication.
Is AlertMedia legit?
Yes, AlertMedia is a legitimate and safe emergency communication platform. It's known for its user-friendly interface and reliable 24/7 support. AlertMedia effectively sends alerts across multiple channels, though some users find the mobile app's functionality limited.
How much does AlertMedia cost?
AlertMedia does not publicly disclose pricing information. Contact their sales team for a customized quote based on your organization's needs and to determine if AlertMedia is worth the investment.
Is AlertMedia customer service good?
AlertMedia's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and proactive approach. They are lauded for their quick responses, helpful guidance, and dedication to customer success.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.