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ZeroFox description
ZeroFox is a cybersecurity platform that protects businesses from online threats occurring outside their own systems. It monitors social media, websites, and even the dark web for potential dangers like scams, data leaks, and brand impersonations. ZeroFox alerts you to risks, helps remove harmful content, and provides expert support to manage online threats. It's used by many large companies, especially for brand protection and threat intelligence.
Who is ZeroFox best for
ZeroFox protects enterprises from external cyber threats, including brand impersonation, phishing, and data leaks. Users praise its comprehensive platform and responsive support. However, some find the high volume of alerts and slow takedown requests challenging. It's ideal for large organizations prioritizing brand protection and proactive threat intelligence.
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Best for large enterprises seeking advanced threat protection.
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Suitable for any industry with valuable brand equity and sensitive data.
ZeroFox features
| Supported ZeroFox offers dark web monitoring to detect data leaks and threats. |
| Supported ZeroFox offers phishing detection and alerting across various channels, including email and social media. |
| Supported ZeroFox monitors dark web sources for personal information. |
| Supported ZeroFox provides various alerting methods, including platform alerts and integrations. |
| Supported ZeroFox supports brand monitoring, including trademark infringement, phishing, and social media abuse. |
| Supported ZeroFox provides real-time threat detection, including brand impersonations, phishing domains, and vulnerabilities. |
| Supported ZeroFox offers curated threat intelligence feeds from open-source, deep web, and dark web sources. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
ZeroFox reviews
We've summarised 33 ZeroFox reviews (ZeroFox G2 reviews) and summarised the main points below.
- Excellent customer support, highly responsive and helpful.
- User-friendly interface, easy to navigate and use.
- Comprehensive monitoring across various platforms, including social media, domains, and the dark web.
- Proactive alerting for potential threats and brand impersonations.
- Effective takedown service for malicious content and accounts.
- High volume of false positive alerts requiring manual review.
- Takedown requests can be slow, sometimes taking too long to process.
- Initial setup and configuration can be complex and confusing.
- Pricing can be high, especially for smaller organizations.
- Limited customization for reporting features, lacking charts and graphs.
ZeroFox pricing
The commentary is based on 3 reviews from ZeroFox G2 reviews.
ZeroFox's pricing is considered expensive, but many users feel the comprehensive features, excellent support, and valuable insights justify the cost. While initial buy-in might be challenging, the benefits become clear once the platform is implemented and reporting.
Users sentiment
ZeroFox alternatives
CybleBetter fit for businesses of all sizes. Has overwhelmingly more positive user reviews and is growing faster. Stronger customer service. More affordable.Read more
Cisco DuoMore focused on access management and user authentication. Better for smaller businesses needing MFA, SSO, and device trust. Stronger user ratings and easier to use, but more expensive per user.Read more
vPenTestBetter for internal network security testing. Focuses on automated vulnerability scanning and penetration testing, unlike ZeroFox's external threat intelligence and brand protection focus. More suitable for MSPs and SMBs seeking continuous security testing. Higher ratings on G2. More affordable ZeroFox alternative.Read more
CloudSEKBetter suited for Fortune 500 companies and CISOs. Has more momentum based on employee growth. Higher ratings on G2 and Glassdoor.Read more
TorqBetter for automating security tasks and workflows. Has a stronger focus on consumer goods, finance, and government industries. Is growing faster.Read more
ZeroFox FAQ
What is ZeroFox and what does ZeroFox do?
ZeroFox is a cybersecurity platform specializing in external threat protection. It monitors the surface, deep, and dark web for threats like phishing, scams, and brand impersonations, alerting businesses and helping them remove harmful content. ZeroFox offers comprehensive threat intelligence and proactive takedown services, primarily benefiting large enterprises.
How does ZeroFox integrate with other tools?
ZeroFox integrates with existing security information and event management (SIEM) systems, threat intelligence platforms (TIP), and other security tools. This allows for streamlined workflows and enhanced threat detection capabilities. It also offers API access for custom integrations.
What the main competitors of ZeroFox?
ZeroFox's main competitors include Cyble, Argos Threat Intelligence, and Defendify. These platforms offer similar capabilities in external threat intelligence, brand protection, and social media monitoring, catering to various organizational sizes and security needs.
Is ZeroFox legit?
ZeroFox is a legitimate cybersecurity platform used by many large organizations. It offers robust brand protection and threat intelligence by monitoring the surface, deep, and dark web for potential threats. While some users mention false positives and complex setup, many praise its comprehensive monitoring and excellent customer support.
How much does ZeroFox cost?
ZeroFox does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific external cybersecurity needs.
Is ZeroFox customer service good?
ZeroFox's customer service receives overwhelmingly positive feedback. Users consistently praise the responsiveness and helpfulness of the support team and account managers. They appreciate the proactive communication and guidance provided, making the platform easier to use and understand.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.