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WhiteBIT description
WhiteBIT is a cryptocurrency exchange platform founded in 2018. It allows users to buy, sell, and trade a wide variety of cryptocurrencies, including Bitcoin and Ethereum. WhiteBIT emphasizes security, using measures like cold storage and two-factor authentication to protect user funds. The platform offers additional features like margin trading, futures trading, and staking, catering to both beginners and experienced traders. WhiteBIT is accessible via its website and mobile app.
Who is WhiteBIT best for
WhiteBIT is a cryptocurrency exchange best for small businesses. Users praise WhiteBIT's staking percentages and fast transactions. However, users dislike the difficulty cashing out to Visa and account suspensions. If your business needs a crypto exchange and you are a small business, WhiteBIT might be a good fit, but be aware of the potential downsides.
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Best for small businesses.
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There is no data about industry fit.
WhiteBIT features
| Supported WhiteBIT offers native mobile apps for iOS and Android. |
| Supported WhiteBIT supports futures trading, including perpetual contracts with leverage options. |
| Supported WhiteBIT supports two-factor authentication for enhanced account security. |
| Supported WhiteBIT uses cold storage for 96% of user funds. |
| Supported WhiteBIT allows users to buy, sell, and trade cryptocurrencies. |
| Supported WhiteBIT allows margin trading with 1x to 10x leverage. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
WhiteBIT reviews
We've summarised 61 WhiteBIT reviews (WhiteBIT TrustPilot reviews and WhiteBIT G2 reviews) and summarised the main points below.
- Improved website design and user interface.
- Convenient stop-limit order feature for exiting positions.
- High staking percentages for USDT, offering better returns compared to some competitors.
- Fast and reliable transactions for deposits and withdrawals.
- Responsive and helpful customer support available 24/7.
- Difficulty cashing out to Visa cards, a major payment system.
- Account suspensions and blocks without clear explanations or timelines for resolution.
- Accusations of forgery and account blocks after successful KYC completion.
- Insufficient security measures leading to scammer activity and ineffective responses to fraud reports.
- Limited P2P exchange functionality and lack of GBP support.
WhiteBIT pricing
The commentary is based on 4 reviews from WhiteBIT G2 reviews and WhiteBIT TrustPilot reviews.
User reviews on WhiteBIT's pricing are mixed. Some appreciate the low commissions and profitable staking options, especially compared to competitors like Binance. However, others mention a high minimum deposit amount, creating a barrier to entry for some users. Concerns also exist about inaccessible funds and difficulties with withdrawals.
Users sentiment
See the WhiteBIT pricing page.
WhiteBIT alternatives
PayBitoProFaster growing WhiteBIT competitor with positive pricing sentiment and high user ratings. Offers copy trading, white-label exchange solutions, and trading bots.Read more
PhemexHas faster website traffic growth. Negative customer reviews mention account restrictions and withdrawal issues. Lower ratings on Trustpilot and Glassdoor.Read more
emcd.More focused on crypto mining. Suitable for users seeking educational resources and tools to optimize mining. Good customer service and reliability are highlighted by users, but limited coin options and withdrawal limitations are drawbacks. A WhiteBIT alternative for mining enthusiasts.Read more
Baxia Markets MT4Supports traditional financial instrument trading like indices. Rated 4.6/5 on Trustpilot. Users report fast trade execution and low spreads but some have issues with withdrawals. Ease of use is rated positively but customer service is a concern.Read more
BinanceHas broader industry applicability and greater momentum. Provides educational resources and NFT engagement. However, users report difficulties with account verification and customer support. Negative pricing sentiment.Read more
CoinTrack AIBetter for portfolio tracking and tax reporting. Negative user reviews on pricing and customer support. A WhiteBIT alternative and competitor.Read more
WhiteBIT FAQ
What is WhiteBIT and what does WhiteBIT do?
WhiteBIT is a cryptocurrency exchange platform where users can buy, sell, and trade various cryptocurrencies. It offers features like margin and futures trading, staking, and a mobile app. While WhiteBIT emphasizes security, some users have reported issues with account suspensions and difficulties with withdrawals.
How does WhiteBIT integrate with other tools?
There is no information available regarding WhiteBIT's direct integrations with other tools. However, it offers an API for automated trading, which may allow for some indirect integrations.
What the main competitors of WhiteBIT?
Top WhiteBIT competitors include Binance, PayBitoPro, Phemex, and HitBTC. These exchanges offer similar services like buying, selling, and trading various cryptocurrencies. Some alternatives, like Zengo, focus on secure crypto storage.
Is WhiteBIT legit?
WhiteBIT's legitimacy is questionable due to negative customer reviews regarding account suspensions and security concerns. While the platform offers features like cold storage and 2FA, users have reported difficulties with cashing out and inadequate fraud responses. Consider exploring alternative exchanges for a safer experience.
How much does WhiteBIT cost?
I couldn't find specific pricing details for WhiteBIT. For accurate pricing information, it's recommended to visit WhiteBIT's official website or contact their sales team directly.
Is WhiteBIT customer service good?
WhiteBIT's customer service receives mixed reviews. Some users praise the prompt and helpful 24/7 support, while others report account suspensions and blocks without explanation, ineffective responses to fraud reports, and accusations of forgery. This suggests inconsistency in service quality.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.