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WebinarJam description
WebinarJam is a cloud-based webinar platform designed for businesses to host live and automated webinars. It offers features like HD video broadcasting, interactive tools like live chat and Q\&A, automated recordings and replays, and integrations with popular marketing tools. WebinarJam allows for flexible scheduling, customizable registration pages, and detailed performance analytics. It's suitable for businesses looking to engage with their audience, generate leads, or deliver online training.
Who is WebinarJam best for
WebinarJam is perfect for businesses and entrepreneurs seeking a user-friendly platform to host engaging webinars. Users praise its ease of use and comprehensive features, particularly automated recordings and replays. However, some users have reported occasional lag and inconsistent customer support.
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Ideal for small to medium-sized businesses.
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A strong fit for industries like healthcare, finance, education, and marketing.
WebinarJam features
| Supported WebinarJam enables real-time chat between presenters and attendees during webinars. |
| Supported WebinarJam supports live streaming to YouTube and Facebook. |
| Supported WebinarJam supports automated email communication, including confirmations and reminders. |
| Supported WebinarJam allows online registration via custom pages or links. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
WebinarJam reviews
We've summarised 328 WebinarJam reviews (WebinarJam GetApp reviews, WebinarJam Software Advice reviews, WebinarJam Capterra reviews and WebinarJam G2 reviews) and summarised the main points below.
- Easy to use and set up, even for those with limited technical experience.
- The platform is generally reliable and delivers high-quality audio and video.
- WebinarJam offers a wide array of useful features, including screen sharing, live chat, polls, and offers.
- Automated recordings and replays make it convenient to share content and reach a wider audience.
- The lag between presenter and attendees is very noticeable and distracting.
- The software can be buggy, with webinars sometimes crashing or having connection issues.
- Customer support can be slow to respond and unhelpful at times.
- There are limitations on registration form customization and integration with external services.
WebinarJam pricing
The commentary is based on 20 reviews from WebinarJam Capterra reviews, WebinarJam G2 reviews and WebinarJam Software Advice reviews.
WebinarJam users praise the platform's features and ease of use but many find the pricing to be expensive, especially considering occasional technical issues and customer service concerns.
See the WebinarJam pricing page.
Starter
This plan includes unlimited webinars, automated webinars, 1 host, 100 attendees per webinar, and a 1-hour maximum duration.
Basic
This plan includes unlimited webinars, automated webinars, 2 hosts, 500 attendees per webinar, and a 2-hour maximum duration.
Professional
This plan includes unlimited webinars, automated webinars, 4 hosts, 2000 attendees per webinar, and a 3-hour maximum duration.
Enterprise
This plan includes unlimited webinars, automated webinars, 6 hosts, 5000 attendees per webinar, and a 4-hour maximum duration.
WebinarJam alternatives
EventCreate
More focused on ticketing and event management. It is easier to use, has better rated customer service and is a much better fit for Retail and Manufacturing customers.
EasyWebinar
More suitable for users who prioritize customer support.
Constant Contact
Better for email marketing and has more integrations with other business tools. It is a better fit for small businesses looking for an all-in-one marketing solution. Constant Contact is growing faster and has a more established presence. However, users report that it can be expensive and emails may end up in spam folders.
LiveWebinar
It's a much better fit for companies in E-commerce, Consumer Goods, Real Estate & Construction, Hospitality & Tourism, Legal, and Professional Services. LiveWebinar is growing faster, however, has less momentum. Users report it as more intuitive and cost-effective. However, they dislike the lack of a free trial and potential difficulties with refunds.
Eventcombo
Better for larger companies. Better for in-person and hybrid events. More industry applications. Pricier.
Cloudpresenter
Better for small businesses. It is a good alternative for companies looking for positive customer service experience. However, keep in mind that it will be discontinued soon.
WebinarJam FAQ
What is WebinarJam and what does WebinarJam do?
WebinarJam is a cloud-based webinar platform that allows businesses to host live and automated webinars. It offers features like HD video broadcasting, interactive tools, automated recordings, and integrations with marketing tools. WebinarJam is suitable for businesses looking to engage their audience, generate leads, or deliver online training.
How does WebinarJam integrate with other tools?
WebinarJam integrates with various marketing and business tools, including email marketing platforms, CRM systems, and analytics dashboards. This allows for seamless lead capture, automated workflows, and data synchronization.
What the main competitors of WebinarJam?
WebinarJam's main competitors include EasyWebinar, LiveWebinar, GoToWebinar, Zoom Webinar, and Demio. These platforms offer similar features for hosting webinars, engaging audiences, and generating leads.
Is WebinarJam legit?
WebinarJam is a legitimate platform. It's a popular choice for businesses hosting webinars, offering features like HD video and interactive tools. However, some users report occasional bugs and slow customer support.
How much does WebinarJam cost?
WebinarJam's pricing is divided into four tiers: Starter at $39/month, Basic at $79/month, Professional at $229/month, and an Enterprise plan at $379/month. All plans are billed annually and include unlimited webinars and other features.
Is WebinarJam customer service good?
Based on the reviews, WebinarJam customer service receives mixed feedback. Some users praise the support team's responsiveness and helpfulness, while others express frustration with slow response times and unhelpful support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.