Logo of VIA3

VIA3

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Company health

Employee growth
24% increase in the last year

Ratings

G2
4.4/5
(26)

VIA3 description

VIA3 is a web-based platform that helps teams connect and collaborate remotely. It provides a virtual office environment with tools like video conferencing, instant messaging, file sharing, and HIPAA-compliant faxing. VIA3 focuses on offering a centralized hub for communication and aims to replicate the feeling of working together in person, promoting teamwork and productivity. It's highly customizable and suitable for businesses of all sizes seeking to enhance their remote work capabilities.


Who is VIA3 best for

VIA3 is a user-friendly platform ideal for businesses of all sizes seeking secure video conferencing, messaging, and HIPAA-compliant faxing. Users praise its intuitive interface and rich features, while some note occasional performance issues and the lack of a mobile app. A free plan is available, along with paid options starting at $8/user/month.

  • Excellent fit for small to medium businesses (1-1000 employees), good fit for large enterprises.

  • Particularly well-suited for healthcare and IT companies needing secure communication and collaboration.


VIA3 features

Supported

VIA3 allows users to share and manage files within the platform, facilitating efficient collaboration and access to important documents.

Supported

VIA3 provides dedicated channels to organize conversations for different teams, projects, or topics, enhancing communication and collaboration efficiency.

Supported

VIA3 offers real-time chat for quick discussions and information exchange, fostering seamless communication.

Supported

VIA3 supports direct messaging for private conversations, facilitating focused communication and quick exchanges.

Supported

VIA3 facilitates online meetings through video and audio conferencing, enabling remote teams to connect and collaborate effectively.

Supported

VIA3 utilizes a virtual waiting room to manage incoming communication and interactions, providing a structured and organized approach.

Supported

VIA3 enables HIPAA-compliant electronic faxing, ensuring secure and compliant communication for healthcare businesses.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.33

VIA3 reviews

We've summarised 26 VIA3 reviews (VIA3 G2 reviews) and summarised the main points below.

Pros of VIA3
  • User-friendly interface and easy setup.
  • Secure video conferencing and messaging.
  • Facilitates team collaboration and communication.
  • Screen sharing and other rich features enhance productivity.
  • High-quality audio and video.
Cons of VIA3
  • Lack of a mobile application limits accessibility.
  • Occasional slow performance and lag.
  • Breakout room management is tedious.
  • High cost and short trial period.

VIA3 pricing

The commentary is based on 5 reviews from VIA3 G2 reviews.

VIA3 is generally considered affordable and cost-effective for video conferencing, with one review mentioning a free trial. However, some reviewers find the pricing a bit expensive, especially considering the lack of a mobile app.

Users sentiment

Strongly positive
+1

See the VIA3 pricing page.

  • VIA3 has a free plan.

FREE
Free

Up to 5 users, unlimited projects, channels, notifications, and contacts. 5GB personal file storage and 25GB org. file storage.

Basic
$8 per user/month

One project per user, 5 private channels per user, video meetings (up to 10), 1GB shared storage, up to 50 contacts, SMS/email notifications, and administrative portal.

Business
$14 per user/month

10 projects per user, 10 private channels per user, video meetings (up to 50), 10GB shared storage, 250 contacts, intake queue app, 1 dedicated fax number, and 24/7 support.

Enterprise
$22 per user/month

50 projects per user, 50 private channels per user, 100GB shared storage, unlimited contacts, 2 dedicated fax numbers, and a dedicated relationship manager.


VIA3 alternatives

  • Logo of Roam
    Roam
    Networked thought, note-taking, and knowledge management tool.
    Read more
  • Logo of MUGA
    MUGA
    Easy video calls for teams, no downloads, simple and productive.
    Read more
  • Logo of Cosmos Video
    Cosmos Video
    Async video communication for connected and productive teams.
    Read more
  • Logo of MeetingPlaza
    MeetingPlaza
    Easy video meetings and team collaboration in the cloud.
    Read more
  • Logo of Presence
    Presence
    Connects remote teams through voice and video, replacing slow text.
    Read more
  • Logo of Gather
    Gather
    Virtual office making remote work more connected and fun.
    Read more

VIA3 FAQ

  • What is VIA3 and what does VIA3 do?

    VIA3 is a web-based virtual office platform designed to connect remote teams. It offers video conferencing, messaging, file sharing, and HIPAA-compliant faxing, aiming to replicate in-person collaboration. VIA3 is customizable and suitable for businesses of all sizes, especially those in healthcare.

  • How does VIA3 integrate with other tools?

    VIA3 integrations are not described in the provided data. It offers features like file sharing, HIPAA-compliant faxing, and video conferencing within its platform, focusing on centralized communication and collaboration.

  • What the main competitors of VIA3?

    Top VIA3 alternatives include MUGA for simplified video calls, Cosmos Video for asynchronous communication, and MeetingPlaza for cloud-based meetings and team collaboration. Other competitors like Roam and Katmai offer distinct features like networked thought and virtual workspaces, respectively.

  • Is VIA3 legit?

    VIA3 is a legitimate platform. User reviews highlight its secure video conferencing, messaging, and ease of use. While some users mention occasional performance issues and the lack of a mobile app, its positive ratings on G2 suggest VIA3 is safe and reliable for team communication and collaboration.

  • How much does VIA3 cost?

    VIA3 offers a free plan with limited features. Paid plans start at $8 per user/month for the Basic plan, $14 per user/month for Business, and $22 per user/month for Enterprise. Is VIA3 worth it? The best value depends on your team's size and product pricing needs.

  • Is VIA3 customer service good?

    VIA3's customer service is considered helpful. Users highlight the platform's ease of use, setup, and effective communication features. While occasional performance issues are noted, they don't detract from the overall positive customer service experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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