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Verint Application Visualizer description
Verint Application Visualizer provides contact center managers with real-time data on how employees are using software. This data helps manage agents, provide feedback, and improve productivity for both in-office and remote employees. It aims to give managers objective insights into application usage, helping them optimize workflows and improve overall team performance.
Who is Verint Application Visualizer best for
Verint Application Visualizer helps contact center managers improve agent productivity. By providing real-time data on software usage, managers can optimize workflows and provide targeted feedback. This solution is ideal for medium to large enterprises focused on customer experience.
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Ideal for medium to large contact centers, especially those with 1000+ employees.
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Best fit for Software, IT & Telecommunications, Finance, Banking & Insurance, and Healthcare, Wellness & Pharmaceuticals.
Verint Application Visualizer features
| Supported Verint Application Visualizer offers real-time employee activity monitoring. |
| Supported Verint Application Visualizer monitors employee performance and productivity levels by tracking application usage and workflows. |
| Supported Verint Application Visualizer tracks time spent on applications, categorizes usage, and offers productivity insights. |
| Supported Verint Application Visualizer supports real-time analytics, providing immediate insights into application usage. |
Verint Application Visualizer alternatives
Alvaria PerformanceFocuses on broader contact center management, including call metrics and customer satisfaction. It has more momentum and broader ratings. A better fit for large enterprises, especially in finance, healthcare, and telecommunications. A good Verint Application Visualizer competitor.Read more
WorkTimeBetter for teams of all sizes, including small businesses. A Verint Application Visualizer competitor focusing on broader productivity tracking, not just contact center software usage. Offers both cloud-based and on-premise deployment.Read more
Medallia Agent ConnectBetter for customer experience focused roles. A Verint Application Visualizer alternative better for retail, ecommerce, CPG, and tech. Easier to use, but less reliable.Read more
Cisco FinesseBetter for smaller businesses, especially those already using Cisco products. Stronger user reviews and feedback. More focused on call center features like internal chat and call transferring.Read more
Apache ServiceCombBetter for companies building complex applications with microservices. Open-source, offering flexibility and cost-effectiveness. A Verint Application Visualizer competitor focused on cloud-based application development.Read more
accSenSeBetter for disaster recovery planning for companies using Okta. Focuses on backup and recovery of Okta data, ensuring business continuity.Read more
Verint Application Visualizer FAQ
What is Verint Application Visualizer and what does Verint Application Visualizer do?
Verint Application Visualizer gives contact center managers real-time insights into employee software usage. It helps manage agents, provide feedback, and boost productivity for both in-office and remote teams, ultimately optimizing workflows and improving team performance.
How does Verint Application Visualizer integrate with other tools?
There is no information available regarding Verint Application Visualizer's integrations with other tools. It focuses on providing real-time data on employee software usage for contact center managers.
What the main competitors of Verint Application Visualizer?
Top alternatives to Verint Application Visualizer include Alvaria Performance, WorkTime, and Medallia Agent Connect. These competitors offer similar features such as performance monitoring, application usage tracking, and real-time analytics for optimizing contact center operations.
Is Verint Application Visualizer legit?
Yes, Verint Application Visualizer is a legitimate software product. It's designed to help contact center managers monitor employee software usage, boost productivity, and improve workflows. G2 gives it a 5/5 star rating, indicating user satisfaction with the software's capabilities.
How much does Verint Application Visualizer cost?
I cannot find pricing details for Verint Application Visualizer. Contact Verint directly to determine whether Application Visualizer's product pricing and features meet your needs.
Is Verint Application Visualizer customer service good?
There are no customer service reviews available for Verint Application Visualizer to determine if their customer service is good or bad.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.