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UpCloud description
UpCloud is a global cloud infrastructure provider specializing in fast and reliable virtual private servers. They cater to small and medium businesses, offering public and private cloud solutions, managed Kubernetes, and databases. With transparent pricing and a 100% uptime guarantee, UpCloud promises high performance without hidden fees. Their services are designed for ease of use, scalability, and robust security with GDPR compliance.
Who is UpCloud best for
UpCloud offers fast and reliable virtual private servers ideal for small and medium businesses. Users praise the platform's high performance and easy-to-use interface. However, some have reported issues with unclear account suspension policies and slow customer support. With transparent pricing and a focus on performance, UpCloud is a good option for businesses seeking scalable cloud solutions, especially in the software and IT sectors.
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Ideal for small to medium businesses seeking fast and reliable cloud solutions.
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Best fit for Software, IT, and Telecommunications; less suitable for E-commerce, Transportation & Logistics, and Professional Services.
UpCloud features
| Supported UpCloud simplifies network management with its Software-Defined Networking and unified management tools. |
| Supported UpCloud offers Managed Kubernetes and seamless integration via a cloud controller manager. |
| Supported UpCloud provides computing resources, storage, and networking capabilities for hosting websites and applications. |
| Supported UpCloud offers virtual servers with various plans optimized for different needs, including high CPU and memory. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Reliability and Performance
UpCloud reviews
We've summarised 59 UpCloud reviews (UpCloud TrustPilot reviews and UpCloud G2 reviews) and summarised the main points below.
- High performance and reliable servers with minimal downtime.
- Easy-to-use interface for server management and deployment.
- Flexible and transparent pricing with pay-as-you-go options.
- MaxIOPS storage provides fast data access and excellent performance.
- Good selection of operating system images and pre-configured options.
- Unclear account suspension and deactivation policies, leading to abrupt service interruptions.
- Lack of timely communication regarding service changes, such as price hikes or storage deprecation.
- Limited white-labeling capabilities hinder seamless branding for resellers.
- Slow and unhelpful customer support, especially with sales inquiries and billing issues.
- Inflexible DMCA policy with no dispute resolution process.
UpCloud pricing
The commentary is based on 21 reviews from UpCloud G2 reviews and UpCloud TrustPilot reviews.
Reviews indicate UpCloud offers competitive pricing with high performance, attracting users who seek value. While some found the recent price hike substantial, others appreciate the balance of cost and quality for their cloud hosting needs. Some users mention it being more expensive than competitors.
Users sentiment
See the UpCloud pricing page.
UpCloud alternatives
DigitalOceanBetter for startups. More user-friendly. Wider industry applicability. Stronger customer service and value. More popular and growing faster.Read more
IONOS Cloud Compute EngineBetter fit for smaller companies and less suitable for enterprise customers. UpCloud alternative with slower momentum.Read more
Azure Virtual NetworkBetter for larger enterprises and easier to use. Has broader integration with Microsoft products and services. More established and has greater name recognition as an UpCloud competitor and alternative.Read more
CloudwaysBetter fit for small businesses and agencies. Offers managed hosting and easier setup. Higher rated by users with more positive customer service reviews.Read more
VultrBetter suited for medium and enterprise businesses. Wider industry applicability including finance, ecommerce, media & entertainment, and consumer goods. Has faster website traffic and employee growth momentum. Users appreciate affordable pricing, fast performance, and ease of use, but dislike unclear account and billing practices. Offers cold storage, VPN, and Redis support. Boasts better ease of use, implementation, and scalability.Read more
DedicatedCoreBetter fit for SMBs and those focused on reselling hosting or e-commerce. Stronger in finance, education, media, government, and professional services. More affordable with better customer support and higher rated, despite having less momentum.Read more
UpCloud FAQ
What is UpCloud and what does UpCloud do?
UpCloud is a cloud infrastructure provider offering high-performance virtual private servers (VPS). They provide public and private cloud solutions, managed Kubernetes, and databases, focusing on speed, reliability, and transparent pricing. UpCloud is best suited for small to medium-sized businesses seeking scalable and secure cloud hosting.
How does UpCloud integrate with other tools?
UpCloud integrates with other tools through its Managed Kubernetes service and a cloud controller manager. It also simplifies network management with Software-Defined Networking and unified management tools. Further integration details are limited.
What the main competitors of UpCloud?
UpCloud competes with cloud providers like DigitalOcean, Vultr, and IONOS Cloud Compute Engine. These alternatives offer similar services such as virtual servers, managed Kubernetes, and cloud computing platforms, often targeting small to medium-sized businesses.
Is UpCloud legit?
Yes, UpCloud is a legitimate cloud infrastructure provider. They offer reliable virtual private servers and a range of cloud solutions. However, users have reported issues with customer support and unclear account suspension policies. Consider these factors when evaluating UpCloud for your needs.
How much does UpCloud cost?
UpCloud's pricing information is not publicly available. Contact their sales team for a customized quote based on your specific product needs.
Is UpCloud customer service good?
UpCloud's customer service receives mixed reviews. While some praise the helpful and responsive support, others have experienced slow response times, particularly with sales inquiries. Some users also report unhelpful support and difficulty resolving account or billing issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.