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TrustCloud™

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Ratings

G2
4.6/5
(41)

TrustCloud™ description

TrustCloud™ is a security and compliance platform designed for growing businesses. It helps you manage risk, prove you meet security standards, and sail through audits for things like SOC 2. This saves your company time and money, and can even help you close deals faster by speeding up security reviews from potential customers. TrustCloud™ stands out with its easy-to-use design, automation features, and integrations with tools you already use.


Who is TrustCloud™ best for

TrustCloud is a security and compliance platform perfect for startups seeking a user-friendly and affordable way to achieve and maintain SOC 2 compliance. Users praise its free SOC 2 program for early-stage companies and responsive customer support. However, some users find the platform's structure confusing and dislike the manual evidence upload process. TrustCloud helps automate compliance tasks and streamline security reviews, saving you time and money while potentially accelerating sales cycles by expediting customer security reviews.

  • Ideal for startups seeking affordable SOC 2 compliance.

  • Not industry-specific; suitable for any business needing SOC 2.


TrustCloud™ features

Type in the name of the feature or in your own words tell us what you need
Supported

TrustCloud continuously monitors and collects evidence for security compliance and control assurance.

Supported

TrustCloud centralizes compliance documents and data in a secure location, accessible anytime, anywhere.

Supported

TrustCloud is a cloud-based platform accessible via web browser, thus supporting various operating systems.

Supported

TrustCloud automates compliance verification, control assurance, and audit readiness, suggesting automated report generation.

Supported

TrustCloud supports risk identification, assessment, and mitigation with TrustRegister.

Supported

TrustCloud automates audit readiness with workflows, evidence collection, and compliance checks.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.56

Customer Service

Strongly positive
+1

Ease of Use

Rather positive
+0.54

Ease of Implementation

Strongly negative
-0.71

TrustCloud™ reviews

We've summarised 41 TrustCloud™ reviews (TrustCloud™ G2 reviews) and summarised the main points below.

Pros of TrustCloud™
  • Free SOC 2 program for early-stage startups, offering significant cost savings.
  • Excellent and responsive customer support, exceeding expectations.
  • User-friendly interface and straightforward onboarding experience.
  • Automated compliance processes and helpful integrations.
  • TrustShare platform streamlines security reviews and sharing with clients.
Cons of TrustCloud™
  • Confusing platform structure with multiple areas like TrustOps, TrustCloud.
  • Hidden costs associated with obtaining the actual SOC 2 audit after using the platform.
  • Limited integrations and some missing document templates.
  • Manual evidence upload process involves many clicks and navigation between screens.

TrustCloud™ pricing

The commentary is based on 17 reviews from TrustCloud™ G2 reviews.

TrustCloud offers a generous free tier for startups seeking SOC 2 compliance, making it a cost-effective solution. While some users mention the eventual audit cost, many praise the free startup program and consider it excellent value compared to expensive alternatives. However, some find the pricing for consulting services less competitive.

Users sentiment

Rather positive
+0.56

See the TrustCloud™ pricing page.


TrustCloud™ alternatives

  • Logo of Vanta
    Vanta
    Better suited for larger organizations and a wider range of industries, especially finance and tech. Provides more integrations. Has more momentum. More user reviews available. Ease of use is better, but perceived value and customer service are worse.
    Read more
  • Logo of Carbide
    Carbide
    Better ease of use. G2 reviewers praise the comprehensive platform and helpful resources. TrustCloud may be a better TrustCloud alternative for early-stage startups seeking free SOC 2 programs. Carbide is growing slower.
    Read more
  • Logo of Trustero
    Trustero
    Better fit for mid-sized companies. Leverages AI for automated audits and gap analysis. Has growing momentum.
    Read more
  • Logo of OneTrust GRC and Security Assurance Cloud
    OneTrust GRC and Security Assurance Cloud
    Better for managing a wider range of risks beyond just security and compliance. More established, with potentially more resources and wider adoption. Caters to larger organizations.
    Read more
  • Logo of C1Risk
    C1Risk
    Better fit for larger organizations. Focuses on broader risk and compliance management, not just SOC 2. Single price for all features.
    Read more
  • Logo of Camms.Risk
    Camms.Risk
    Better for larger organizations. More focus on general risk management, less on compliance and security audits. Ease of use is a key strength.
    Read more

TrustCloud™ FAQ

  • What is TrustCloud™ and what does TrustCloud™ do?

    TrustCloud™ is a security and compliance platform simplifying SOC 2 compliance for growing businesses. It automates audit readiness, manages risk, and centralizes compliance documentation, featuring an easy-to-use design and integrations with existing tools. This helps save time and money, and accelerates closing deals through faster security reviews.

  • How does TrustCloud™ integrate with other tools?

    TrustCloud™ integrates with tools you already use, automating compliance processes for efficiency. This includes automated security audit reports and a centralized platform for managing compliance documents and data. It streamlines security reviews and sharing with clients via the TrustShare platform.

  • What the main competitors of TrustCloud™?

    TrustCloud’s main competitors include Vanta, Carbide, and Trustero. These platforms offer similar security and compliance solutions, particularly for SOC 2 compliance automation and audit readiness. They also target growing businesses and provide features like continuous monitoring and automated evidence collection.

  • Is TrustCloud™ legit?

    TrustCloud™ is a legitimate security and compliance platform. User reviews praise its free SOC 2 program for startups, excellent customer support, and user-friendly interface. However, some users mention hidden costs and a confusing platform structure.

  • How much does TrustCloud™ cost?

    I cannot find pricing information for TrustCloud™. Contact the vendor directly to discuss pricing details and determine if TrustCloud™ meets your needs and budget.

  • Is TrustCloud™ customer service good?

    TrustCloud receives overwhelmingly positive feedback for its customer support. Users describe the team as responsive, helpful, and willing to go the extra mile, even offering personalized assistance. Some users even mention developing a first-name basis with support representatives.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.