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Thought Industries description
Thought Industries is a leading online learning platform designed for businesses to create and deliver training for customers, partners, and employees. It's different because it focuses on creating engaging and scalable learning experiences that integrate seamlessly with a company's brand and systems. Businesses use Thought Industries to increase revenue, improve customer loyalty, and streamline operations by providing effective training. They are a well-recognized company in the learning technology industry.
What companies are using Thought Industries?
Who is Thought Industries best for
Thought Industries is a top-tier learning platform for businesses seeking engaging and scalable training solutions. Users praise its excellent customer support, seamless integrations, and robust learning catalog. Some users noted reporting inconsistencies and limited native interactive page types. Best for training customers, partners, and employees, it's ideal for creating custom learning paths and improving product adoption.
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Best for small, mid-sized, and enterprise businesses.
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Ideal for Education, Software/IT, Media, and Non-profits.
Thought Industries features
| Supported Thought Industries supports headless LMS architecture, offering flexibility and customization. |
| Supported Thought Industries allows admins to create learning paths with milestones and sequenced courses. |
| Supported Thought Industries offers tailored learning journeys with personalized content and assessments. |
| Supported Thought Industries is designed for large numbers of learners and growing training needs. |
| Supported Thought Industries focuses on engaging customer training for better product adoption, satisfaction, and retention. |
| Supported Thought Industries integrates with CRM and HRIS, and likely ERP given its flexible architecture. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Thought Industries reviews
We've summarised 161 Thought Industries reviews (Thought Industries G2 reviews) and summarised the main points below.
- Excellent and responsive customer support
- Seamless platform integrations with tools like SSO
- Panorama feature for customized learning experiences
- Robust learning catalog with custom tags and learning paths
- User-friendly interface for learners and content creators (after initial learning curve)
- Inconsistent data accuracy in reports
- Limited add-on integrations due to cost
- Instructor-led training (ILT) configuration is cumbersome
- Limited native interactive page types during content creation
- Backend organization for elements like tags can be improved
Thought Industries alternatives
TeachfloorBetter for smaller organizations seeking interactive learning and community features. Has more momentum. More affordable.Read more
TalentLMSBetter suited for industries like healthcare, finance, retail, and manufacturing. A good Thought Industries competitor for those seeking ease of use and AI features, especially valuable for e-commerce integrations. Offers direct messaging and personalized feedback features.Read more
Thinkific PlusBetter for Healthcare, Finance, IT, Non-profit, and Marketing. Has grown its employee base more rapidly. More user-friendly but less reliable. Negative sentiment around pricing.Read more
WorkRampBetter for e-commerce, finance, transportation, marketing, professional services, and automotive industries. A Thought Industries competitor and alternative, WorkRamp has experienced slower momentum recently. Users report a clunkier interface and limited report customization.Read more
AcadleBetter for smaller teams due to affordable pricing. Offers gamification and live sessions. User-friendly interface, but limited integrations and mobile app support. Consider if interactive learning and white-labeling are priorities.Read more
Google ClassroomBetter for K-12 education. Free to use. Integrates with Google services. Simpler user interface, but lacks robust features for business training. Mobile access available.Read more
Thought Industries FAQ
What is Thought Industries and what does Thought Industries do?
Thought Industries is a customer learning platform that helps businesses train their employees, customers, and partners. It offers scalable and engaging learning experiences that integrate with existing business systems. Thought Industries is known for its excellent customer support and robust features, enabling companies to improve customer loyalty, boost revenue, and streamline operations.
How does Thought Industries integrate with other tools?
Thought Industries integrates with CRM, HRIS, and likely ERP systems due to its flexible architecture. It also supports single sign-on (SSO) for streamlined user access. More specific integrations are not detailed in the available data.
What the main competitors of Thought Industries?
Top alternatives to Thought Industries include TalentLMS, WorkRamp, and Thinkific Plus. These platforms offer robust learning management system (LMS) capabilities, catering to various business sizes and training needs. Disprz and EzyCourse are also viable competitors, focusing on employee development and online course creation, respectively.
Is Thought Industries legit?
Yes, Thought Industries is a legitimate learning management system (LMS) known for its customer education focus and robust features like learning paths and seamless integrations. It's well-regarded for excellent customer support and a user-friendly interface. However, some users mention data accuracy issues in reports and limited native interactive page types.
How much does Thought Industries cost?
Thought Industries does not publicly disclose pricing information. Contact their sales team for a custom quote based on your specific learning management system needs.
Is Thought Industries customer service good?
Thought Industries receives positive feedback for its customer service. Users appreciate the knowledgeable and responsive support team, readily available to address questions and provide assistance. The helpful support hub with training videos and resources also contributes to a positive customer experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.