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TestRail description
TestRail is a web-based tool that helps you manage your software testing process. It allows you to create and organize test cases, track test results, and generate reports. With its dashboards and integrations, TestRail provides real-time visibility into your testing progress and helps streamline your QA efforts for faster and higher-quality software releases. It's used by companies of all sizes across various industries and integrates with popular development tools.
Who is TestRail best for
TestRail is a web-based test management tool ideal for QA teams aiming to streamline their testing process. It simplifies test case creation, management, and reporting, and integrates with popular tools like Jira. Users praise its ease of use and real-time reporting but note occasional performance issues and a complex reporting setup. It's suitable for various industries.
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Best fit for small to medium-sized companies looking to improve their QA process.
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A good fit for software companies; suitable for various other industries needing streamlined testing.
TestRail features
| Supported TestRail supports grouping test cases into test suites. |
| Supported TestRail allows creating test runs to manage and execute test cases. |
| Supported TestRail allows creating test cases with various templates and custom fields. |
| Supported TestRail allows creating and managing test plans, including organizing test cases and tracking progress. |
| Supported TestRail supports team collaboration with features like task assignments, communication tools, and user roles. |
| Supported TestRail integrates with various business tools, streamlining workflows. |
| Supported TestRail offers various reports, dashboards, and likely visualizations for test results. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
TestRail reviews
We've summarised 765 TestRail reviews (TestRail Software Advice reviews, TestRail TrustPilot reviews, TestRail Capterra reviews and TestRail G2 reviews) and summarised the main points below.
- Easy test case creation and management, often praised for its simplicity.
- Integration with Jira and other tools is highly appreciated.
- Real-time reporting and progress tracking features.
- Flexible customization options for fields, templates, and workflows.
- Useful for maintaining test repositories and documenting testing efforts.
- Slow loading times and occasional performance issues are frequently reported.
- Complex reporting features and difficulty customizing reports are common complaints.
- The user interface is considered outdated and not intuitive by some users.
- Limited automated testing support and integration.
- Difficulty copying/moving test cases between projects/suites.
TestRail pricing
The commentary is based on 36 reviews from TestRail Capterra reviews, TestRail G2 reviews and TestRail Software Advice reviews.
TestRail's pricing is generally considered reasonable, offering good value for its features. However, some reviewers, particularly smaller teams, find it expensive. Others appreciate the flexible pricing model based on the number of active users.
Users sentiment
See the TestRail pricing page.
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TestRail has a free trial.
Professional Cloud
The standard in test management, this plan offers features like traceability and coverage reporting, test cases and suites, test runs, plans, and milestones, defect and requirements integrations, and TestRail API.
Enterprise Cloud
This plan includes all features from Professional Cloud, plus automatic daily backups, single sign-on (SSO), advanced auditing, test case version control & approvals, test parameterization, project admin permissions, and priority support.
Enterprise Server
This plan includes all features from Professional Cloud, plus on-premise hosting, single sign-on (SSO), advanced auditing, test case version control & approvals, test parameterization, project admin permissions, and priority support. This plan requires a minimum purchase of 20 licenses.
TestRail alternatives
fixer.ioBetter for currency conversion within financial applications. A TestRail competitor focused on providing API access for real-time and historical exchange rate data.Read more
Qmetry Test Management for JiraBetter integration with Jira. Has more momentum. Higher ratings on Glassdoor. A TestRail competitor and alternative.Read more
PractiTestBetter for requirements tracking and test management in regulated industries. Has more momentum in terms of website traffic and employee growth. A TestRail competitor and alternative.Read more
Panaya Change IntelligenceBetter for managing updates for enterprise systems like SAP and Oracle. Focuses on change impact analysis and automated testing. Higher ratings on G2. Users praise the easy-to-use interface and centralized test management but note some performance issues and limited reporting customization. A TestRail competitor and alternative.Read more
ApTest ManagerApTest Manager is growing faster. Focuses on streamlining test execution and centralization. Lacks extensive user reviews and ratings currently.Read more
Smartbear Continuous TestingBetter for automated testing throughout the software development lifecycle. Focuses on faster releases and works with desktop, mobile, and web apps. More suitable for Software/IT/Telecom, though less applicable to other industries. Rated higher by users, but has negative pricing sentiment.Read more
TestRail FAQ
What is TestRail and what does TestRail do?
TestRail is a web-based test management tool that helps QA teams organize, track, and manage software testing efforts. It streamlines test case creation, execution, and reporting, providing real-time insights into testing progress. TestRail integrates with popular development tools like Jira, offering flexible customization and reporting features.
How does TestRail integrate with other tools?
TestRail integrates with various tools, including Jira, Zephyr, and other popular development tools. This integration streamlines workflows, improves collaboration, and centralizes your testing efforts within your existing development environment. It allows for seamless data transfer and real-time updates, enhancing overall efficiency.
What the main competitors of TestRail?
Top alternatives to TestRail include PractiTest, ApTest Manager, Smartbear Continuous Testing, Kualitee, BrowserStack, and TestQuality. These competitors offer similar features such as test case management, reporting, and integrations with popular development tools.
Is TestRail legit?
TestRail is a legitimate test management tool. It's known for easy test case management and Jira integration, providing real-time reporting. However, users have reported slow loading times and an outdated interface. Consider these factors when evaluating if TestRail is safe and right for your needs.
How much does TestRail cost?
TestRail pricing starts at $35/month for the Professional Cloud plan. The Enterprise Cloud plan costs $71/month, while the Enterprise Server plan is $408/month with a minimum of 20 licenses. A free trial is available to evaluate if TestRail is worth it for your needs.
Is TestRail customer service good?
Customer service receives mixed reviews. Some users mention helpful and responsive support, while others report slow response times and unresolved issues. A user noted helpful documentation and a community forum. Another user suggests the support feels like interacting with a chatbot.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.