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Symantec Web Security Service description
Symantec Web Security Service is a cloud-based security solution that protects businesses from online threats. It sits between employees and the internet, blocking malicious websites and downloads. Symantec Web Security Service also controls access to cloud apps and prevents sensitive data from leaving the company network. This makes it a good fit for companies who want to secure their online activity and protect their data. It's available as a subscription service and can be deployed quickly and easily.
Who is Symantec Web Security Service best for
Symantec Web Security Service is a cloud-based solution that safeguards businesses from online threats. It excels at real-time threat detection and offers comprehensive web security features, including malware and phishing protection. However, some users have reported slow performance and high costs. It's best suited for medium to large businesses looking to bolster their online security.
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Ideal for medium to large businesses.
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Suitable for any industry.
Symantec Web Security Service features
| Supported Symantec Web Security Service detects and blocks various malware types, including viruses, trojans, ransomware, and spyware. |
| Supported Symantec WSS allows blocking or allowing access to specific websites via URL filtering. |
| Supported Country blocking is supported via geolocation-based policies. |
| Supported Symantec WSS offers data loss prevention via integration with Symantec Cloud DLP. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Symantec Web Security Service reviews
We've summarised 123 Symantec Web Security Service reviews (Symantec Web Security Service G2 reviews) and summarised the main points below.
- Real-time threat detection and prevention are highly praised.
- Comprehensive web security features are appreciated.
- User-friendly interface and easy deployment are highlighted.
- Cloud-based architecture offers flexibility and scalability.
- Effective protection against malware and phishing attacks.
- Slow performance and system lag are common complaints.
- High cost and complex pricing structure are deterrents.
- Customer support responsiveness is inconsistent and sometimes slow.
- Integration with non-Symantec products can be challenging.
- Occasional false positives and annoying website blocks.
Symantec Web Security Service pricing
The commentary is based on 21 reviews from Symantec Web Security Service G2 reviews.
Symantec Web Security Service offers robust security features, but some users find it expensive, particularly regarding yearly plans and premium versions. While some consider it affordable compared to competitors, others suggest pricing could be more competitive for smaller businesses.
Users sentiment
Symantec Web Security Service alternatives
N-able DNS filteringBetter fit for Managed Service Providers. Focuses on blocking malicious websites and phishing links, even off-network.Read more
Microsoft Defender for CloudBetter for cloud security posture management across multiple cloud platforms. Focuses on vulnerability scanning, threat protection, and compliance. Caters to organizations of all sizes using cloud services.Read more
Druva Data Resiliency CloudBetter for backup and disaster recovery, ransomware protection, and regulatory compliance. More suitable for companies of all sizes seeking simplified, cloud-native data protection for various data sources and software.Read more
Symantec SASE FrameworkMore focused on password security through location-based credentials. Better fit for E-commerce, Retail, Hospitality & Tourism, Media & Entertainment, Software/IT, and Government organizations.Read more
Trend Micro Web SecurityHas more momentum and a generally higher user rating. A better Symantec Web Security Service competitor for businesses of all sizes, especially those with remote workforces.Read more
Symantec Web Security Service FAQ
What is Symantec Web Security Service and what does Symantec Web Security Service do?
Symantec Web Security Service is a cloud-based solution that protects businesses from web-based threats. It blocks malicious websites, downloads, and controls access to cloud apps, preventing data loss. It's easily deployed and offers real-time threat detection and comprehensive security features.
How does Symantec Web Security Service integrate with other tools?
Symantec Web Security Service integrates with Symantec Cloud DLP for data loss prevention. While it offers robust security features, integration with non-Symantec products can be challenging, a point to consider for businesses relying on diverse security tools.
What the main competitors of Symantec Web Security Service?
Top alternatives to Symantec Web Security Service include Microsoft Defender for Cloud, N-able DNS Filtering, and Sophos Firewall. These competitors offer similar web security features, such as malware detection, web filtering, and data loss prevention.
Is Symantec Web Security Service legit?
Symantec Web Security Service is a legitimate cloud-based security solution. It offers real-time threat detection, comprehensive web security features, and a user-friendly interface. However, potential users should be aware of user complaints regarding slow performance and high costs.
How much does Symantec Web Security Service cost?
I cannot find pricing information for Symantec Web Security Service. Contact Symantec sales for product pricing details and assess if the product's web security features are worth the investment for your business.
Is Symantec Web Security Service customer service good?
Symantec Web Security Service's customer service receives mixed reviews. While some users praise the support team's responsiveness, others express frustration with slow response times and unhelpful support, particularly in certain regions. Several users note that customer service quality declined after the Broadcom acquisition.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.