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Sophos MDR

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Last updated on

Company health

Employee growth
5% increase in the last year
Web traffic
10% decrease in the last quarter
Financing
April 2021 - $125M

Ratings

G2
4.6/5
(223)
Glassdoor
4.0/5
(1348)

Sophos MDR description

Sophos MDR is a cybersecurity service that protects your business from online threats 24/7. Their team of experts acts as an extension of your IT team, hunting for, detecting, and responding to threats on your behalf. This service is suitable for companies of all sizes and integrates with your existing security tools for streamlined protection.


Who is Sophos MDR best for

Sophos MDR offers 24/7 threat detection and response for businesses of all sizes. Users praise its ease of use and integration capabilities, while some note initial setup complexities. It's ideal for organizations seeking proactive threat hunting and simplified security management through a centralized platform.

  • Ideal for small, medium, and large businesses seeking enhanced cybersecurity.

  • Caters to a wide range of industries needing robust threat detection and response.


Sophos MDR features

Type in the name of the feature or in your own words tell us what you need
Supported

Sophos MDR offers 24/7 threat protection through their managed detection and response service.

Supported

Sophos MDR provides proactive threat hunting services to identify and address threats.

Supported

Sophos MDR offers real-time threat detection and response capabilities as part of their service.

Supported

Sophos MDR integrates with existing security tools for streamlined protection.

Supported

Sophos Central provides centralized security management and operations.

Supported

Sophos MDR uses AI-powered cyber intelligence alongside human intelligence for threat monitoring and response.

Supported

Sophos Central offers powerful reporting and consolidated views with real-time data.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.24

Customer Service

Strongly positive
+0.82

Ease of Use

Rather positive
+0.66

Reliability and Performance

Strongly positive
+0.9

Ease of Implementation

Rather positive
+0.39

Sophos MDR reviews

We've summarised 223 Sophos MDR reviews (Sophos MDR G2 reviews) and summarised the main points below.

Pros of Sophos MDR
  • 24/7 monitoring provides peace of mind.
  • Easy to install and manage.
  • Excellent partner and technical support.
  • Integrates with existing security tools.
  • Provides valuable threat intelligence and detailed incident reports.
Cons of Sophos MDR
  • Third-party device integration costs additional and is still being developed for more additional vendors.
  • Some times you cannot have the total control of quarantined files, there is no repository for them.
  • Windows 2012R2 support discontinued, extended support bothersome.
  • Initial setup can be complex.
  • Sophos portal is really memory and cpu intensive which freezes my computer from time to time

Sophos MDR pricing

The commentary is based on 47 reviews from Sophos MDR G2 reviews.

Sophos MDR offers robust 24/7 threat detection and response, but reviews indicate a higher cost compared to similar services. Some users mention additional costs for third-party integrations. Despite the price, many consider it a worthwhile investment for enhanced security and peace of mind.

Users sentiment

Neutral
-0.24

Sophos MDR alternatives

  • Logo of First Response
    First Response
    Better fit for Healthcare, Finance, and Software companies. Fewer features and significantly less user reviews than the Sophos MDR alternative.
    Read more
  • Logo of ESET PROTECT
    ESET PROTECT
    Better for companies in finance, banking, IT, and marketing. Has broader platform support including MacOS. Growing faster than Sophos MDR.
    Read more
  • Logo of Agency
    Agency
    Better fit for organizations focused on employee device security, especially for executives and high-risk team members. Has significantly more momentum currently. Focuses on personal device security and identity theft protection.
    Read more
  • Logo of ConnectWise Cybersecurity Management - Endpoint
    ConnectWise Cybersecurity Management - Endpoint
    More focused on proactive cybersecurity for businesses of all sizes. Has faster website traffic growth but slower LinkedIn employee growth. Lower Glassdoor rating. Lacks extensive feature descriptions compared to Sophos MDR. A Sophos MDR competitor and alternative.
    Read more

Sophos MDR FAQ

  • What is Sophos MDR and what does Sophos MDR do?

    Sophos MDR is a 24/7 managed detection and response (MDR) service that provides proactive threat hunting, detection, and response. It integrates with existing security tools and offers AI-powered threat intelligence, benefiting businesses of all sizes seeking enhanced cybersecurity protection.

  • How does Sophos MDR integrate with other tools?

    Sophos MDR integrates with existing security tools for streamlined protection, offering centralized security management through Sophos Central. It combines AI-powered threat intelligence with human expertise for comprehensive threat monitoring and response.

  • What the main competitors of Sophos MDR?

    Top Sophos MDR alternatives include First Response, ESET PROTECT, Agency, and ConnectWise Cybersecurity Management - Endpoint. These competitors offer similar managed detection and response (MDR) services, focusing on threat hunting, real-time protection, and security information and event management (SIEM).

  • Is Sophos MDR legit?

    Sophos MDR is a legitimate cybersecurity service offering 24/7 threat protection. It's safe and reliable, integrating with existing security tools and providing proactive threat hunting, which users love. However, some users dislike the complexity of the initial setup.

  • How much does Sophos MDR cost?

    I cannot find pricing information for Sophos MDR. Contact Sophos directly to discuss pricing and determine if Sophos MDR is worth the investment for your needs.

  • Is Sophos MDR customer service good?

    Sophos MDR's customer service receives positive feedback. Users praise the excellent partner and technical support, as well as the helpful communication and quick responses. While some mention occasional communication delays and the support primarily being through ticketing, the overall sentiment towards Sophos MDR's customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.