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Smokeball description
Smokeball is a cloud-based legal practice management software designed for small to midsize law firms. It offers a suite of features like automatic time tracking, legal billing and accounting, document automation with over 20,000 forms, and case management, all within a single platform. Smokeball aims to increase law firm profitability by improving efficiency and organization while providing data-driven insights to make better business decisions. They are highly rated and stand out with their dedicated customer support.
Who is Smokeball best for
Smokeball is a cloud-based legal practice management software praised for its ease of use and comprehensive features. Users highlight the centralized case management, automated time tracking, and extensive form automation. However, some users mention the lack of split billing and Mac compatibility. Smokeball helps small to midsize law firms improve efficiency and profitability.
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Best fit for small to mid-sized law firms.
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Ideal for legal practices.
Smokeball features
| Supported Smokeball allows uploading, storing, and organizing case-related documents. |
| Supported Smokeball offers automatic time tracking, eliminating the need for a manual timer. |
| Supported Smokeball automatically generates legal documents based on templates. |
| Supported Smokeball streamlines billing with automated invoices, payment tracking, and integrations. |
| Supported Smokeball offers reports on matter progress, including next steps and time spent in each stage. Client updates are available via Case Status integration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Smokeball reviews
We've summarised 529 Smokeball reviews (Smokeball Software Advice reviews, Smokeball Capterra reviews and Smokeball G2 reviews) and summarised the main points below.
- Centralized case management, keeping all case details in one place.
- Easy-to-use interface and integration into daily operations.
- Extensive form automation with pre-existing templates and easy customization.
- Responsive and knowledgeable customer support.
- Automatic time tracking for efficient billing.
- Lack of split billing option for invoices shared between parties.
- Lacks autocorrect and some formatting features in integrated Word and memo areas.
- The "Experts" settings are not ideal.
- No Mac compatibility or web browser version.
- Difficult to track aging receivables/unpaid invoices.
Smokeball pricing
The commentary is based on 42 reviews from Smokeball Capterra reviews, Smokeball G2 reviews and Smokeball Software Advice reviews.
Smokeball's pricing is generally considered high, but many users feel it's justified by the value and features offered. Some find the cost increases frustrating, especially with tiered pricing limiting access to certain features. However, others state that the automatic time tracking and increased efficiency make the software pay for itself.
Users sentiment
See the Smokeball pricing page.
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Smokeball has a free trial.
Bill
Key Features: Invoicing Time & Expense Tracking Online Payments Trust Accounting & Reporting Accounting Integrations
Boost
Key Features: Everything in “BILL” Client & Matter Management Task Management Calendar Management Document Management Secure Client Portal Customizable Dashboards Access to Integrations
Grow
Key Features: Everything in “BOOST” Practice Area Templates Practice Area Calculators Adv. Document Automation Automated Forms/Templates Email Management Word & Outlook Integration Web App Communicate powered by Smokeball AI
Prosper+
Key Features: Everything in “GROW” Firm Insights Reporting Lead Management Inquiry Intake Advanced Matter Intake Custom Workflows Workflow Templates Staff Activity Reporting Profitability Reporting Intake powered by Smokeball AI Communicate powered by Smokeball AI Included: LeadPro: Effortless lead management and client intake. MatterFlow: Simplified legal matter intake. Autotime: Built-in automatic time tracking.
Smokeball alternatives
smokeball vs PracticePantherBetter for larger firms. Website traffic is growing faster. Higher ratings on Glassdoor.Read more
Rocket MatterRocket Matter has more transparent pricing and is growing faster. It offers a wider range of pricing tiers and serves larger firms.Read more
Best Case BankruptcyMore specifically designed for bankruptcy law firms. Best Case Bankruptcy users dislike its expense, technical support, glitches, and outdated interface.Read more
BilablBetter fit for smaller firms. Fewer features for document automation and client intake. Lacks specific legal billing and reporting tools. No mobile time tracking.Read more
LexisBetter for legal research in the Finance, Education, and Professional Services industries. Also a good Smokeball competitor for government and non-profit organizations.Read more
Smokeball FAQ
What is Smokeball and what does Smokeball do?
Smokeball is a cloud-based legal practice management software for small to midsize law firms. It automates time tracking, billing, document creation, and case management, all in one platform. Smokeball boosts firm profitability through increased efficiency and data-driven insights. They are known for excellent customer support.
How does Smokeball integrate with other tools?
Smokeball integrates with various tools to enhance its functionality. It offers integrations with Microsoft Outlook and QuickBooks, streamlining email and accounting processes. Additionally, Smokeball integrates with LawPay for online payment processing. Information on other specific integrations is limited.
What the main competitors of Smokeball?
Top alternatives to Smokeball include Clio, Rocket Matter, and CASEpeer. Clio is a widely used cloud-based option for firms of all sizes. Rocket Matter is another cloud-based solution known for its user-friendly interface. CASEpeer focuses on personal injury firms.
Is Smokeball legit?
Yes, Smokeball is a legitimate and safe legal practice management software. It offers features such as automatic time tracking, document automation, and billing management. Smokeball is highly rated for its ease of use and dedicated customer support. However, some users mention limitations with billing and formatting.
How much does Smokeball cost?
Smokeball's pricing is custom for its Bill, Boost, Grow, and Prosper+ plans. Contact their sales team or book a demo for a quote. A 30-day free trial is available for the Boost plan. Is Smokeball worth it? It depends on your law firm's size and needs.
Is Smokeball customer service good?
Smokeball's customer service receives positive feedback. Users praise the responsive, knowledgeable, and helpful support staff, highlighting the readily available assistance and training. Some users mention support going above and beyond to tailor the program to individual needs.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.