Shutterstock is a global platform providing businesses and media companies with a vast library of high-quality licensed images, videos, music, and 3D models. With millions of images, videos, and music tracks, Shutterstock offers diverse content for various creative needs, from marketing materials to websites and presentations. Their collection is constantly growing, making it a valuable resource for businesses seeking fresh and engaging visuals.
Who is Shutterstock best for
Shutterstock is a platform offering a vast library of licensed images, videos, music, and 3D models. Users praise its diverse, high-quality content and user-friendly interface. However, some have noted difficulties with subscription cancellations and customer support. It's a great fit for businesses seeking creative assets.
Best for small, medium, and large businesses.
Ideal for E-commerce, Retail, Media & Entertainment, Software, and Marketing.
Shutterstock features
Type in the name of the feature or in your own words tell us what you need
Supported
Shutterstock supports similar image search using reverse image search technology.
Supported
Shutterstock offers robust search filters for various criteria like image type, orientation, and color.
Supported
Shutterstock uses OAuth tokens, similar to API keys, for secure access.
Supported
Shutterstock offers a searchable collection of royalty-free stock images for various creative purposes.
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Shutterstock offers perpetual licenses for downloaded content, but the subscription itself is not perpetual.
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Shutterstock offers a library of royalty-free music tracks and sound effects.
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Shutterstock offers a searchable library of royalty-free stock video clips.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Rather negative
-0.57
Customer Service
Rather negative
-0.33
Ease of Use
Strongly positive
+0.84
Reliability and Performance
Rather positive
+0.63
Shutterstock reviews
We've summarised 577 Shutterstock reviews (Shutterstock G2 reviews) and
summarised the main points below.
Pros of Shutterstock
Vast and diverse library of images, videos, and vectors catering to various needs.
High-quality content suitable for professional use.
User-friendly interface with powerful search and filter options.
Convenient features like 'similar image' search and collections.
Affordable subscription plans for businesses and individuals.
Cons of Shutterstock
Difficult to cancel subscriptions, often leading to unexpected charges.
Customer support can be unresponsive and unhelpful regarding billing issues.
Limited image/video rollover or carry-over options between billing cycles.
High prices, especially for video content and smaller image packages.
Search results can be overwhelming and contain irrelevant or low-quality images.
Shutterstock pricing
The commentary is based on 95 reviews from Shutterstock G2 reviews.
Shutterstock offers various subscription plans with access to its vast stock photo library. Users generally find the pricing fair, especially for larger organizations with high image demands. However, some find individual image costs and subscription prices high for smaller businesses or infrequent users. Several users mention the cost-effectiveness of Shutterstock's subscriptions for their marketing needs.
Better fit for enterprise companies. Geared towards data analysis and visualization, ideal for data-driven decision-making. Has significantly more website traffic momentum. Better customer service.
Better fit for smaller companies. Offers unlimited downloads with its PLUS subscriptions. Provides templates, unlike Shutterstock. 123RF is growing slower and has negative employee growth. Users report issues with unexpected charges and customer service.
Better for complex decision-making and statistical modeling. More suitable for software and IT companies, but less so for medium-sized businesses and those in media, entertainment, or hospitality. Has a faster website traffic growth rate but slower employee growth. Offers a visual interface and advanced modeling capabilities not found in Shutterstock. Pricing is generally higher.
Better for music and sound effects licensing. Offers unlimited downloads and simpler licensing. More affordable and has significantly more momentum. Users love the customer support. Not suitable for enterprise customers.
Better for individuals, marketers, educators, and small to medium businesses. Easier to use, more affordable, and has significantly more momentum. Broader industry applicability. Users love the ease of use and template variety but dislike the limited free version.
What is Shutterstock and what does Shutterstock do?
What is Shutterstock and what does Shutterstock do?
Shutterstock is a platform offering a vast library of high-quality licensed images, videos, music, and 3D models. Businesses and media companies use Shutterstock's diverse and growing content collection for various creative projects, from marketing to websites. It offers easy searching and filtering, but some users find subscription management and customer support challenging.
How does Shutterstock integrate with other tools?
How does Shutterstock integrate with other tools?
Shutterstock integrates with numerous platforms via its API, including popular website builders, social media management tools, and marketing automation platforms. This streamlines workflows, allowing users to access and manage Shutterstock content directly within their preferred tools.
What the main competitors of Shutterstock?
What the main competitors of Shutterstock?
Main competitors of Shutterstock include Adobe Stock, Getty Images, iStockphoto, and Alamy. These platforms offer similar services, providing businesses with high-quality stock photos, videos, and music for various creative projects.
Is Shutterstock legit?
Is Shutterstock legit?
Yes, Shutterstock is a legitimate platform for licensing stock photos, videos, and music. It's known for its vast library and user-friendly interface. However, be aware of potential issues with subscription cancellations and customer support responsiveness regarding billing.
How much does Shutterstock cost?
How much does Shutterstock cost?
Shutterstock's image packs cost $49 for 25 images. Subscription pricing starts at $29 monthly for 10 images. Custom pricing is available for larger volume subscriptions and packs. Is Shutterstock worth it for your image needs? Explore the product details to find out!
Is Shutterstock customer service good?
Is Shutterstock customer service good?
Shutterstock's customer service receives mixed reviews. While some users praise the support team's responsiveness and helpfulness, others express frustration with difficulty canceling subscriptions and resolving billing issues. Some users report slow response times.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.