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SendSafely description
SendSafely is a cloud-based platform designed for businesses to securely share sensitive files and information. It uses end-to-end encryption, meaning only the sender and intended recipient can access the data. It's compatible with all major browsers and requires no software installation. SendSafely prioritizes ease of use while offering features like compliance certifications (HIPAA, GDPR), integrations with existing business systems, and administrative controls for managing users. The platform boasts a simple interface, making secure file sharing straightforward for any employee.
Who is SendSafely best for
SendSafely is a user-friendly, secure file sharing platform ideal for businesses handling sensitive data. Users praise its ease of use and seamless integrations with existing business tools. However, some users have noted limitations with the free plan and occasional integration hiccups. It's best for larger enterprises prioritizing security and compliance.
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Best for larger enterprises needing secure file sharing.
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Suitable for any industry handling sensitive data, particularly those under regulatory compliance.
SendSafely features
| Supported SendSafely supports end-to-end encrypted emails. |
| Supported SendSafely supports HIPAA, GDPR, and CCPA compliance. |
| Supported SendSafely offers API integration for seamless data exchange with internal systems. |
| Supported SendSafely offers secure file sharing and collaboration features, especially for Enterprise users. |
| Supported Files can be transferred between computers without email via a secure link. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
SendSafely reviews
We've summarised 35 SendSafely reviews (SendSafely TrustPilot reviews and SendSafely G2 reviews) and summarised the main points below.
- SendSafely is incredibly easy to use and navigate, even for non-technical users.
- The platform integrates seamlessly with popular business tools like Zendesk, Salesforce, Gmail, and Outlook.
- End-to-end encryption provides peace of mind and ensures the secure transfer of sensitive data.
- Customer support is consistently praised for being responsive, helpful, and efficient.
- The detailed tracking and confirmation features provide transparency and accountability for sent files.
- The free plan has limitations on file size and monthly usage that are not clearly communicated upfront.
- Some users found the inability to send encrypted messages to group emails a significant inconvenience.
- Occasional issues with the Gmail/Outlook integration requiring a browser restart were reported.
- Recovering sent items from deactivated user accounts can be challenging.
- Some users found the user interface to be a bit plain and lacking visual appeal.
SendSafely pricing
The commentary is based on 5 reviews from SendSafely G2 reviews.
SendSafely's pricing is generally considered higher than alternatives, but many users feel the robust security and reliable performance justify the cost. While the free version has limitations, paid tiers offer greater flexibility for various needs, from individual use to large organizations.
Users sentiment
See the SendSafely pricing page.
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SendSafely has a free plan.
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SendSafely has a free trial.
Personal
Great for infrequent use, like sending docs to your accountant. 50MB/month
Basic
Protect your personal email attachments from prying eyes. 250MB/month
Pro
Single person license for sole practitioners and contractors. 100GB/month
Team
Team license for core SendSafely functionality. Get up and running fast with a minimum of 10 users.
Business
Designed for SMBs to secure customer data across multiple workflows. Starts with a minimum of 15 users.
Enterprise
Flexible enterprise licensing for organizations with advanced workflows and compliance requirements.
SendSafely alternatives
Coro CybersecurityMore comprehensive cybersecurity solution for SMBs with limited IT staff. Offers broader security features beyond secure file sharing.Read more
HDCloud Secure Document ExchangeMore focused on secure document exchange controls. Geared towards finance, legal, and professional services. Is growing faster regarding website traffic. SendSafely alternative; competitor to SendSafely.Read more
Druva Data Resiliency CloudBetter for backup and disaster recovery, ransomware protection, and compliance. A better SendSafely alternative for users prioritizing automated backups and cloud-native architecture. More suitable for those already using Microsoft 365.Read more
SecureDockOffers file storage, unlike SendSafely. SecureDock also supports HIPAA and PCI DSS compliance.Read more
Avanan Cloud Email SecurityBetter for larger enterprises focused on advanced email security. More suitable for finance, IT, professional services, and media industries. Has more momentum based on website traffic growth.Read more
SendSafely FAQ
What is SendSafely and what does SendSafely do?
SendSafely is a secure file sharing platform using end-to-end encryption, ensuring only the sender and recipient can access files. It features compliance certifications, integrations with business systems, and easy-to-use administrative controls, simplifying secure file transfers for businesses of all sizes.
How does SendSafely integrate with other tools?
SendSafely integrates with popular business tools, including Zendesk, Salesforce, Gmail, and Outlook, to streamline workflows. It offers API integration for seamless data exchange with internal systems, enhancing data security across various platforms.
What the main competitors of SendSafely?
Alternatives to SendSafely include Zivver, Dropbox, and HDCloud Secure Document Exchange. These competitors offer similar secure file sharing and collaboration features, often with different pricing models and target audiences. For example, Coro Cybersecurity focuses on mid-sized companies, while Avanan targets larger enterprises using cloud-based email.
Is SendSafely legit?
Yes, SendSafely is a legitimate and safe platform for secure file sharing. It employs end-to-end encryption, ensuring only the sender and recipient can access the data. Positive user reviews highlight its ease of use and seamless integrations. SendSafely offers robust security and compliance features, making it a reliable choice.
How much does SendSafely cost?
SendSafely's pricing includes a free Personal plan, while paid plans start at $10/month for Basic, $20/month for Pro, $11.50/user/month for Team, and $15/user/month for Business. Enterprise pricing is custom. Is SendSafely worth it? It depends on your file transfer needs and budget.
Is SendSafely customer service good?
Customers consistently praise SendSafely's customer support for being responsive, helpful, and efficient in resolving issues. Users highlight the team's knowledgeable and caring approach, further reinforcing the positive feedback.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.