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SAP Business One

Last updated on

Reviews

G2
4.3/5
(513)
Capterra
4.3/5
(315)

SAP Business One description

SAP Business One is a single, comprehensive software designed to manage all aspects of small to midsize businesses. It streamlines operations like financials, sales, inventory, and customer relationships, providing real-time insights for informed decision-making. The software is designed to adapt and grow with your business, offering a clear overview of your operations through a user-friendly interface. It aims to reduce management costs and empower businesses to achieve their goals through better organization and control over their processes.


Who is SAP Business One best for

SAP Business One is an all-in-one software solution designed for small and medium-sized businesses (SMBs) seeking to streamline their operations. Users appreciate its comprehensive suite of integrated tools, especially for real-time inventory tracking and customizable features. While praised for its robust functionality, some users find the interface less intuitive and the implementation cost high. It's ideal for businesses needing a scalable solution to manage financials, sales, inventory, and customer relationships, and it's particularly well-suited for industries like retail, manufacturing, and healthcare.

  • SAP Business One is a good fit for small to medium-sized businesses, offering scalability and a comprehensive suite of tools to manage growth.

  • SAP Business One caters to a wide range of industries, including Retail, Manufacturing, Healthcare, and Finance, providing tailored solutions for their specific needs.


SAP Business One features

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SAP Business One offers comprehensive accounts receivable features.

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SAP Business One includes accounts payable functionality.

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It provides a change log recording any changes made to documents and master data.

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SAP Business One provides a digital ledger that tracks financial transactions.

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SAP Business One can generate balance sheets, P&L statements, and cash flow reports.

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SAP Business One offers real-time inventory tracking to monitor stock levels.

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SAP Business One automatically creates purchase orders for items with low stock.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.38

Customer Service

Rather negative
-0.6

Ease of Use

Neutral
+0.27

Reliability and Performance

Strongly positive
+0.71

Ease of Implementation

Strongly negative
-0.79

Scalability

Neutral
+0.25

SAP Business One reviews

We've summarised 828 SAP Business One reviews (SAP Business One GetApp reviews, SAP Business One Software Advice reviews, SAP Business One Capterra reviews and SAP Business One G2 reviews) and summarised the main points below.

Pros of SAP Business One
  • Real-time inventory tracking.
  • Customizable to fit each business case.
  • Many add-ons available.
  • Comprehensive suite of integrated business management tools.
  • Increased security.
Cons of SAP Business One
  • The Human Resources Management subfield is a little corner of the business world.
  • Mobile app presents a number of difficulties.
  • Frequent server updates and bugs.
  • Not a user-friendly interface.
  • High implementation cost.

SAP Business One pricing

The commentary is based on 75 reviews from SAP Business One Capterra reviews and SAP Business One G2 reviews.

Based on the reviews, SAP Business One pricing is considered high, especially for small businesses, with significant implementation and potential customization costs. However, many users find it a worthwhile investment due to its comprehensive features and customization options.

Users sentiment

Rather negative
-0.38

See the SAP Business One pricing page.


SAP Business One alternatives

  • Logo of NetSuite

    NetSuite

    It’s a much better fit for larger companies and is growing faster. It has stronger e-commerce capabilities but might be less suitable for industries like Healthcare, Manufacturing, or Transportation.
  • Logo of SAP Business One

    SAP Business One

    No differences found.
  • Logo of Sage 100cloud

    Sage 100cloud

    Better perceived value and pricing. More focused on Manufacturing and Retail. Offers true cloud functionality and is considered easier to use but is growing faster and has more momentum.
  • Logo of QuickBooks Desktop Enterprise

    QuickBooks Desktop Enterprise

    It is a better fit for businesses focused on ease of use for basic accounting. It has a strong reputation for its user-friendly interface, especially for daily tasks and reporting. However, users point out limitations with its inventory management and data backup reliability.
  • Logo of Acumatica

    Acumatica

    It's a better fit for companies that prioritize customer support and an easy-to-use interface. It is also known for its flexible "pay-as-you-go" pricing model. However, some users find the forced partner model for sales and support to be a drawback.
  • Logo of SAP S/4HANA Cloud

    SAP S/4HANA Cloud

    Better for larger companies. Easier to implement. More suitable for Hospitality and Tourism.

SAP Business One FAQ

  • What is SAP Business One and what does SAP Business One do?

    SAP Business One is a comprehensive software solution designed for small and medium-sized businesses. It streamlines business processes such as financials, sales, customer relationship management, and inventory, providing real-time insights for informed decision-making and business growth.

  • How does SAP Business One integrate with other tools?

    SAP Business One can be integrated with other SAP products and offers various APIs and SDKs for custom integrations. However, users mention that implementations can be complex and costly.

  • What the main competitors of SAP Business One?

    The main competitors of SAP Business One are Microsoft Dynamics 365 Business Central, NetSuite, Sage Intacct, and Acumatica. These alternatives to SAP Business One offer a variety of features and price points for small to midsize businesses.

  • Is SAP Business One legit?

    SAP Business One is a legitimate and widely used business management software. It's a safe and reliable solution developed by SAP, a globally recognized and trusted enterprise software provider.

  • How much does SAP Business One cost?

    There is no publicly available pricing information for SAP Business One.

  • Is SAP Business One customer service good?

    Based on user reviews, SAP Business One's customer service receives mixed feedback. While some users praise the helpful assistance received, others express concerns about the support system, noting that it can be slow and inefficient.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.