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Rilla description
Rilla is sales coaching software designed for industries with face-to-face sales interactions, such as home services and medical sales. Rilla records sales conversations, transcribes them, and uses AI to analyze the content. The software then provides feedback to sales representatives on how to improve their performance and helps sales managers conduct more efficient "virtual ride-alongs". This allows for faster, more frequent, and data-driven coaching to improve sales techniques and close rates.
Who is Rilla best for
Rilla is an AI-powered sales coaching software perfect for sales teams in industries with face-to-face interactions. Users praise Rilla for its ease of use and the ability to record, transcribe, and analyze sales calls to provide actionable feedback. However, some users find the AI simplistic and the mobile app lacking. Rilla is best suited for small to medium businesses in real estate, manufacturing, or similar industries looking to improve their sales coaching and close rates.
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Rilla is a good fit for small to medium-sized businesses.
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Rilla is ideal for industries with face-to-face sales interactions like real estate or manufacturing.
Rilla features
| Supported Rilla implicitly provides a history of communications by recording and transcribing sales conversations and enabling analysis of these interactions for insights and trends. |
| Supported Rilla can log calls and provides details such as date, time and duration. |
| Supported Rilla provides a comprehensive suite of tools for tracking and analysing sales performance, including pipeline health, win rates, and sales cycle length. |
| Supported Rilla analyzes calls and meetings, providing insights into customer sentiment and topics discussed. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Rilla reviews
We've summarised 145 Rilla reviews (Rilla Capterra reviews and Rilla G2 reviews) and summarised the main points below.
- Rilla is praised for its ease of use and intuitive interface, making it simple for sales representatives and managers to adopt.
- The software’s ability to record, transcribe, and analyze sales calls is highly valued, saving managers significant time and effort.
- Users appreciate the real-time feedback and analytics, which provide valuable insights into sales performance and areas for improvement.
- Rilla’s customer support team is consistently praised for their responsiveness, helpfulness, and knowledge.
- It can be difficult to get buy-in from technicians who feel like it’s invasive.
- The speech-to-text transcription can be inaccurate, especially with multiple speakers or background noise.
- Some users find the software’s AI overly simplistic and would prefer more nuanced feedback.
- The mobile app has limited functionality and can drain battery life quickly.
Rilla pricing
The commentary is based on 16 reviews from Rilla Capterra reviews and Rilla G2 reviews.
Users agree that while Rilla might seem pricey at first, it quickly proves its worth, offering a significant return on investment by improving sales techniques and boosting close rates. Many consider it a worthwhile investment for any sales team.
Users sentiment
Rilla alternatives
Siro
Better for smaller companies. It has more momentum and users highlight the ease of implementation.
HubSpot Sales Hub
Better for larger businesses and offers a wider range of industry applications. This HubSpot Sales Hub alternative is known for its more negative pricing sentiment.
HubSpot Marketing Hub
Much better for marketing automation and broader industry application. However, it has a less positive pricing sentiment.
Grain
Better for online meetings and integrates with video conferencing software. It is growing faster and has broader industry application.
ActiveCampaign
More suitable for businesses that prioritize marketing automation and multi-channel campaigns than sales coaching in industries with face-to-face interactions.
Salesloft
More suitable for established, mid-sized businesses in the USA. It's a better fit for companies looking for a broader range of sales engagement features beyond conversation intelligence. Salesloft has a broader industry appeal compared to Rilla's niche focus. However, Salesloft users often express concerns about its pricing.
Rilla FAQ
What is Rilla and what does Rilla do?
Rilla is a sales coaching software that uses AI to analyze recorded sales conversations and provide feedback. It's designed for industries with face-to-face sales interactions, helping sales representatives improve their performance and close rates with data-driven coaching and virtual ride-alongs.
How does Rilla integrate with other tools?
Rilla integrates with tools you're already using. While the specific integrations are not listed, its focus on sales conversations suggests compatibility with popular CRM, video conferencing, and sales engagement platforms.
What the main competitors of Rilla?
The main competitors of Rilla are **Siro**, **Gong**, and **Chorus.ai**. These platforms offer similar AI-driven sales coaching features, including conversation intelligence, transcription, and performance analysis.
Is Rilla legit?
Rilla is safe to use. It has largely positive reviews from users on platforms like G2 and Capterra, who praise its ease of use and helpful customer support. For added security, explore their data privacy policy.
How much does Rilla cost?
There is no pricing information available for Rilla.
Is Rilla customer service good?
Rilla's customer service receives positive feedback from users, who describe the team as responsive, helpful, and knowledgeable. They are known for their assistance during onboarding, training, and ongoing support, ensuring users get the most out of the software.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.