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QBench description
QBench is a cloud-based laboratory information management system (LIMS) designed for laboratories of all sizes. It helps streamline lab operations, from managing samples and tests to generating reports. QBench is highly configurable and offers features like workflow automation, inventory management, and a customer portal. It integrates with other business systems and promises fast implementation without extensive custom coding. Its focus on flexibility and user-friendliness aims to simplify lab management.
What companies are using QBench?
Who is QBench best for
QBench is a user-friendly, configurable LIMS designed to streamline lab operations. Users praise its adaptability and customer support. However, some have noted slow response times and complex configuration for certain features. It's best for small to mid-sized labs in regulated industries seeking a flexible, cloud-based solution.
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Best fit for small to mid-sized labs.
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Ideal for labs in regulated industries like healthcare and life sciences.
QBench features
| Supported QBench allows users to define and modify workflows with no-code tools. |
| Supported Custom reports are supported, including a visual editor and various export formats. |
| Supported QBench supports inventory management, tracking supplies and preventing stockouts. |
| Supported QBench supports FDA 21 CFR Part 11 compliance through built-in features, but configuration is essential. |
| Supported QBench allows updating sample statuses during processing. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
QBench reviews
We've summarised 92 QBench reviews (QBench G2 reviews) and summarised the main points below.
- Highly configurable and adaptable to diverse lab setups.
- Modular design allows customization for different testing pipelines.
- Excellent technical support and responsive customer service.
- User-friendly interface for daily tasks like sample tracking and data entry.
- Comprehensive features covering LIMS, QMS, inventory, and equipment management.
- Slow response times for button presses and page loading.
- Difficulty with re-inventorying accidentally consumed items.
- Search functionality can be slow and inefficient, especially for biobank locations.
- Limited documentation and complex configuration for features like batching, leading to trial and error.
- Printing parameters for labels are not user-definable.
QBench pricing
The commentary is based on 7 reviews from QBench G2 reviews.
QBench offers tiered pricing based on modules, scaling with user needs. While some find the modular pricing structure and licensing a bit complex, most consider it cost-effective and appreciate the flexibility it provides.
Users sentiment
See the QBench pricing page.
Starter
Workflow Tools: Orders, Samples, Tests, Locations, Sources, Batches, Protocols (LES), Panels, Controls, Control Charting, Project Management, Quality Control Tracking, Worksheets: Results Recording, Automatic Calculations, Reports: Visual Report Templates Editor, Print Docs, Chart Integration, Charts, Easy Configuration & No-code Tools, Custom Fields, Role-Based Permissions, Customer Contacts and Communication, Barcode Labels, Audit Trail, Data Import/Export, Automations Engine: 50 runs/user/day
Growth
All Starter features plus: Automations Engine: 200 runs/user/day, File Parser Instrument Integration, Customer Portal: 1,000 end users, API: 300 calls/min., Inventory Management: Create & manage inventory, Automate stock consumption
Advanced
All Growth features plus: Automations Engine: 300 runs/user/day, Quality Management System (QMS): Equipment Management, Issues and Logs, Doc Control, Training Sets, Billing: Quotations, Invoice Creation & Emailing, Dynamic Price Discounts/Surcharges, Customer-specific Pricing, QuickBooks Integration, Dropbox Sign Integration
Enterprise
Everything in the Advanced Package plus: SSO, Divisions, Business Intelligence Integrations (e.g. Power BI, Tableau, Domo, Looker), IP Allowlisting, Activity Log, Custom Integrations, Technical Account Manager
QBench alternatives
LabWare LIMSBetter for enterprise customers needing stability management and lot management. More established, with slower growth. Users report a more robust system but dislike the UI and occasional slow performance. Customer support is rated higher.Read more
LabbitBetter for biotech, pharmaceutical, and manufacturing labs. Offers instrument integration and task automation.Read more
reteachBetter for employee training and onboarding. More suitable for small to medium-sized businesses. Positive user reviews highlight ease of use and excellent customer support.Read more
eLabJournalBetter for managing research projects with combined ELN/LIMS functionality. A good eLabJournal alternative for those in education, government, manufacturing, or agriculture. Has positive reviews and ratings. eLabJournal is growing faster.Read more
CloudLIMSBetter for clinical, cannabis, and biobanking labs. More cost-effective, especially for startups. Has positive pricing sentiment and growing website traffic. Rated higher by users.Read more
QBench FAQ
What is QBench and what does QBench do?
QBench is a cloud-based LIMS designed to streamline lab operations for labs of all sizes. It offers features like workflow automation, inventory management, and custom reports. QBench is highly configurable and integrates with other business systems, aiming for user-friendliness and simplified lab management.
How does QBench integrate with other tools?
QBench integrates with other business systems, although specific integrations are not listed in the provided data. It's designed for fast implementation without extensive custom coding, suggesting pre-built integrations or API access for connectivity.
What the main competitors of QBench?
QBench competes with other LIMS solutions like LabWare LIMS, Labbit, eLabJournal, CloudLIMS, and STARLIMS. These alternatives offer similar features for lab management, sample tracking, and regulatory compliance.
Is QBench legit?
Yes, QBench is a legitimate cloud-based LIMS. User reviews praise its configurability and customer support. However, potential users should be aware of reported slow response times and some limitations with documentation.
How much does QBench cost?
QBench pricing starts at $2,988/month for the Starter plan, $3,588/month for Growth, and $4,788/month for Advanced. The Enterprise plan has custom pricing. Add-ons like integrations and training are also available. They offer annual payment options and volume discounts.
Is QBench customer service good?
QBench's customer service receives overwhelmingly positive feedback. Users consistently praise the helpfulness, responsiveness, and technical expertise of the support team. They are lauded for their willingness to assist with customizations and problem-solving.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.