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Purplepass Ticketing description
Purplepass Ticketing is a cloud-based event management and ticketing platform designed for various event organizers, from small businesses to larger venues. It offers a range of features, including ticketing and registration, marketing tools, seating charts, reporting and analytics, and integrations with other software. The platform aims to simplify event management by providing a comprehensive solution for selling tickets, tracking sales, and managing attendees, all while remaining user-friendly and offering strong customer support.
Who is Purplepass Ticketing best for
Purplepass Ticketing is a user-friendly platform ideal for small businesses organizing events. Users love its excellent customer service and ease of use. While payouts can be slow and customization options are limited, its competitive pricing and flexible ticketing options make it a strong choice.
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Best for small businesses.
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Ideal for event organizers across various sectors.
Purplepass Ticketing features
| Supported Purplepass offers real-time reporting and event statistics, viewable via a dashboard. |
| Supported Purplepass Ticketing handles secure online payment processing, including major credit cards. |
| Supported Purplepass Ticketing allows selling tickets online through its dedicated platform. |
| Supported Purplepass allows automated emails such as confirmations and updates. It also integrates with services like MailChimp for broader campaigns. |
| Supported Purplepass Ticketing allows customers to select specific seats during ticket purchase. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Purplepass Ticketing reviews
We've summarised 33 Purplepass Ticketing reviews (Purplepass Ticketing G2 reviews) and summarised the main points below.
- Excellent and responsive customer service, readily available to assist with technical issues and onboarding.
- Easy to use platform for creating and managing events, including copying previous event settings.
- Competitive and transparent pricing structure with no hidden fees.
- Flexible ticketing options, including QR codes, printed tickets, and various ticket types.
- Useful reporting and analytics features to track sales and attendee information.
- Payouts can be slow, sometimes taking several days after the event.
- Limited customization options for visual elements and branding on the ticketing page.
- Backend UI can be clunky and difficult to navigate, especially for reserved seating.
- Some reporting features have minor formatting issues with time zones and data alignment.
Purplepass Ticketing pricing
The commentary is based on 12 reviews from Purplepass Ticketing G2 reviews.
Purplepass Ticketing offers competitive pricing and reasonable fees, described by users as inexpensive and cost-effective. Many appreciate the simple, transparent pricing structure and the absence of long-term contracts or bulk purchase requirements. While some mention fees for patrons, the overall pricing sentiment is positive.
Users sentiment
See the Purplepass Ticketing pricing page.
Purplepass Ticketing alternatives
EventcomboBetter for virtual, hybrid, and in-person events. Wider industry applicability. Integrates with more business applications. 24/7 customer support.Read more
EventixBetter for a wider range of industries. More user-friendly. Free for charities. Has garnered more user reviews and higher ratings. However, it is growing slower and has fewer integrations. Users appreciate the seamless QR code check-in and customizable ticket shops but dislike limited payment options.Read more
Webex Events (formerly Socio)Better for hybrid events. Stronger customer service and easier to use. Offers live streaming and Zoom integration. More scalable. A Purplepass Ticketing competitor and alternative.Read more
BizzaboBetter for mid-sized B2B companies focused on ROI. More suitable for software, marketing, professional services, finance, ecommerce, education, hospitality, transportation, media, government, and energy industries. A Purplepass Ticketing competitor and alternative with highly-rated user experience.Read more
TktbyBetter for social media promotion. Has less momentum. Lacks advanced features like reserved seating, QR code check-in, and real-time dashboards.Read more
NunifyBetter for virtual, hybrid, and in-person events with a focus on attendee networking. Provides mobile apps and networking features. Ease of use and customer service is highly rated by users.Read more
Purplepass Ticketing FAQ
What is Purplepass Ticketing and what does Purplepass Ticketing do?
Purplepass Ticketing is a user-friendly, cloud-based platform for event management and ticketing. It offers tools for online ticketing, seating charts, marketing, and reporting, simplifying event organization for businesses of all sizes. Purplepass is known for its excellent customer support and flexible ticketing options.
How does Purplepass Ticketing integrate with other tools?
Purplepass Ticketing integrates with Mailchimp for email campaigns. It also supports credit card processing integrations and offers tools for generating QR codes and printed tickets, enhancing its functionality and streamlining event management. Information on other integrations is limited.
What the main competitors of Purplepass Ticketing?
Top alternatives to Purplepass Ticketing include Eventcombo, Eventix, and Bizzabo. These platforms offer similar features such as ticketing, event management, and marketing tools, catering to various event sizes and types. They also prioritize user-friendly interfaces and robust customer support.
Is Purplepass Ticketing legit?
Purplepass Ticketing is a legitimate and safe platform. User reviews praise its ease of use, robust features, and excellent customer service. While some users mention slow payouts and limited customization, Purplepass remains a reliable option for event ticketing.
How much does Purplepass Ticketing cost?
Purplepass Ticketing uses a pay-per-ticket pricing model. While the exact percentage and fixed fee aren't listed, there are no monthly fees. Additional services like credit card processing and printed tickets incur extra costs. Contact Purplepass for specific pricing details.
Is Purplepass Ticketing customer service good?
Purplepass Ticketing's customer service is consistently praised in reviews. Users highlight the helpfulness, responsiveness, and problem-solving abilities of the support team. They appreciate the quick responses and personalized assistance, especially with technical issues and event setup.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.