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PrimeRx

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Company health

Employee growth
97% increase in the last year
Web traffic
39% decrease in the last quarter

Ratings

G2
4.1/5
(60)
Capterra
4.1/5
(55)

PrimeRx description

PrimeRx is a pharmacy management system designed for various pharmacy types, including independent, retail, multi-store, and hospitals. It offers a range of features to automate and manage core pharmacy functions, such as prescription processing, inventory management, billing, and patient communication. PrimeRx focuses on improving efficiency, patient outcomes, and financial success for pharmacies. It's known for its user-friendly interface, customizable features, and commitment to ongoing support and updates, adapting to the evolving needs of the pharmacy industry.


Who is PrimeRx best for

PrimeRx is a user-friendly pharmacy management system praised for its customizability and comprehensive features. Users appreciate the easy-to-learn interface and responsive support. However, some have noted software instability and inconsistent customer support quality. Ideal for small to medium pharmacies seeking an adaptable system.

  • Best fit for small to medium-sized businesses.

  • Ideal for pharmacies, particularly independent, retail, multi-store, and hospital pharmacies.


PrimeRx features

Supported

PrimeRx offers real-time inventory tracking for efficient medication management.

Supported

PrimeRx supports electronic medication ordering through wholesaler integration.

Supported

PrimeRx supports e-prescribing.

Supported

PrimeRx supports generating inventory reports with performance analytics.

Supported

PrimeRx CLOUD enables multi-store communication and inventory sharing.

Supported

Patient profiles are supported, including medication history, allergies, and likely insurance.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Neutral
+0

Ease of Use

Strongly positive
+0.76

Reliability and Performance

Neutral
+0.17

Ease of Implementation

Rather negative
-0.33

PrimeRx reviews

We've summarised 115 PrimeRx reviews (PrimeRx Capterra reviews and PrimeRx G2 reviews) and summarised the main points below.

Pros of PrimeRx
  • User-friendly interface and easy to learn, even for new staff.
  • Highly customizable to fit different pharmacy workflows.
  • Comprehensive features covering core pharmacy functions.
  • Responsive customer support and readily available technical assistance.
  • Regular updates and ongoing innovation.
Cons of PrimeRx
  • Inconsistent customer support quality, with some representatives lacking knowledge.
  • Software instability, frequent glitches, and crashes, especially after updates.
  • Inaccurate clinical drug database with incorrect interactions and medication linking.
  • Difficulty with billing for compound medications.
  • Add-on features can be expensive.

PrimeRx pricing

The commentary is based on 11 reviews from PrimeRx Capterra reviews and PrimeRx G2 reviews.

PrimeRx users generally find it valuable given its features and customer support. However, many note the increasing cost of add-on features and some essential functions, impacting the overall affordability. Some users wish for bundled pricing or loyalty discounts.

Users sentiment

Strongly negative
-1

PrimeRx alternatives

  • Logo of SureCost
    SureCost
    Control pharmacy inventory, find best drug prices, save money.
    Read more
  • Logo of PDX Enterprise Pharmacy System (EPS)
    PDX Enterprise Pharmacy System (EPS)
    Streamlines pharmacy operations, boosting efficiency and patient care.
    Read more
  • Logo of DoseSpot
    DoseSpot
    E-prescribing made easy, fast, and safe, improving patient care.
    Read more
  • Logo of XoroERP
    XoroERP
    Streamlines retail, ecommerce, and wholesale operations.
    Read more
  • Logo of FrameworkLTC
    FrameworkLTC
    LTC pharmacy software automating workflows and boosting efficiency.
    Read more
  • Logo of Clear Spider
    Clear Spider
    Simplified inventory management for clearer insights and smarter decisions.
    Read more

PrimeRx FAQ

  • What is PrimeRx and what does PrimeRx do?

    PrimeRx is a pharmacy management system automating core functions like prescription processing, inventory management, and patient communication. Its user-friendly interface and customizable features cater to diverse pharmacy types, from independent to hospital pharmacies. It aims to boost efficiency, patient outcomes, and profitability.

  • How does PrimeRx integrate with other tools?

    PrimeRx integrates with wholesalers for electronic medication ordering and supports e-prescribing. It also facilitates multi-store communication and inventory sharing within its cloud-based system. Further integration details are not readily available.

  • What the main competitors of PrimeRx?

    PrimeRx competitors include WinPharm, NRx, PDX Enterprise Pharmacy System, and Abacus Pharmacy Plus Software. These alternatives offer similar pharmacy management features, catering to various pharmacy types and sizes. They focus on streamlining operations, improving efficiency, and enhancing patient care.

  • Is PrimeRx legit?

    PrimeRx is a legitimate pharmacy management system. User reviews highlight its user-friendly interface and comprehensive features. However, some users have reported inconsistent customer support and software instability. Consider these factors when evaluating PrimeRx for your pharmacy's needs.

  • How much does PrimeRx cost?

    Unfortunately, pricing information for PrimeRx is not publicly available. Contact their sales team for a personalized quote or to learn if a free trial is offered. Consider exploring alternative pharmacy management systems if budget is a primary concern.

  • Is PrimeRx customer service good?

    PrimeRx customer service receives mixed reviews. While some users praise the responsive and helpful support team, others report inconsistent service quality, with some representatives lacking knowledge and problem-solving skills. Support response times and follow-up also vary.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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