PrimeRx is a pharmacy management system designed for various pharmacy types, including independent, retail, multi-store, and hospitals. It offers a range of features to automate and manage core pharmacy functions, such as prescription processing, inventory management, billing, and patient communication. PrimeRx focuses on improving efficiency, patient outcomes, and financial success for pharmacies. It's known for its user-friendly interface, customizable features, and commitment to ongoing support and updates, adapting to the evolving needs of the pharmacy industry.
Who is PrimeRx best for
PrimeRx is a user-friendly pharmacy management system praised for its customizability and comprehensive features. Users appreciate the easy-to-learn interface and responsive support. However, some have noted software instability and inconsistent customer support quality. Ideal for small to medium pharmacies seeking an adaptable system.
Best fit for small to medium-sized businesses.
Ideal for pharmacies, particularly independent, retail, multi-store, and hospital pharmacies.
PrimeRx features
Supported
PrimeRx offers real-time inventory tracking for efficient medication management.
Supported
PrimeRx supports electronic medication ordering through wholesaler integration.
Supported
PrimeRx supports e-prescribing.
Supported
PrimeRx supports generating inventory reports with performance analytics.
Supported
PrimeRx CLOUD enables multi-store communication and inventory sharing.
Supported
Patient profiles are supported, including medication history, allergies, and likely insurance.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Strongly negative
-1
Customer Service
Neutral
+0
Ease of Use
Strongly positive
+0.76
Reliability and Performance
Neutral
+0.17
Ease of Implementation
Rather negative
-0.33
PrimeRx reviews
We've summarised 115
PrimeRx reviews (PrimeRx Capterra reviews and PrimeRx G2 reviews) and
summarised the main points below.
Pros of PrimeRx
User-friendly interface and easy to learn, even for new staff.
Highly customizable to fit different pharmacy workflows.
Comprehensive features covering core pharmacy functions.
Responsive customer support and readily available technical assistance.
Regular updates and ongoing innovation.
Cons of PrimeRx
Inconsistent customer support quality, with some representatives lacking knowledge.
Software instability, frequent glitches, and crashes, especially after updates.
Inaccurate clinical drug database with incorrect interactions and medication linking.
Difficulty with billing for compound medications.
Add-on features can be expensive.
PrimeRx pricing
The commentary is based on 11 reviews from PrimeRx Capterra reviews and PrimeRx G2 reviews.
PrimeRx users generally find it valuable given its features and customer support. However, many note the increasing cost of add-on features and some essential functions, impacting the overall affordability. Some users wish for bundled pricing or loyalty discounts.
Users sentiment
Strongly negative
-1
PrimeRx alternatives
SureCost
Control pharmacy inventory, find best drug prices, save money.
PrimeRx is a pharmacy management system automating core functions like prescription processing, inventory management, and patient communication. Its user-friendly interface and customizable features cater to diverse pharmacy types, from independent to hospital pharmacies. It aims to boost efficiency, patient outcomes, and profitability.
What is PrimeRx and what does PrimeRx do?
PrimeRx is a pharmacy management system automating core functions like prescription processing, inventory management, and patient communication. Its user-friendly interface and customizable features cater to diverse pharmacy types, from independent to hospital pharmacies. It aims to boost efficiency, patient outcomes, and profitability.
How does PrimeRx integrate with other tools?
PrimeRx integrates with wholesalers for electronic medication ordering and supports e-prescribing. It also facilitates multi-store communication and inventory sharing within its cloud-based system. Further integration details are not readily available.
How does PrimeRx integrate with other tools?
PrimeRx integrates with wholesalers for electronic medication ordering and supports e-prescribing. It also facilitates multi-store communication and inventory sharing within its cloud-based system. Further integration details are not readily available.
What the main competitors of PrimeRx?
PrimeRx competitors include WinPharm, NRx, PDX Enterprise Pharmacy System, and Abacus Pharmacy Plus Software. These alternatives offer similar pharmacy management features, catering to various pharmacy types and sizes. They focus on streamlining operations, improving efficiency, and enhancing patient care.
What the main competitors of PrimeRx?
PrimeRx competitors include WinPharm, NRx, PDX Enterprise Pharmacy System, and Abacus Pharmacy Plus Software. These alternatives offer similar pharmacy management features, catering to various pharmacy types and sizes. They focus on streamlining operations, improving efficiency, and enhancing patient care.
Is PrimeRx legit?
PrimeRx is a legitimate pharmacy management system. User reviews highlight its user-friendly interface and comprehensive features. However, some users have reported inconsistent customer support and software instability. Consider these factors when evaluating PrimeRx for your pharmacy's needs.
Is PrimeRx legit?
PrimeRx is a legitimate pharmacy management system. User reviews highlight its user-friendly interface and comprehensive features. However, some users have reported inconsistent customer support and software instability. Consider these factors when evaluating PrimeRx for your pharmacy's needs.
How much does PrimeRx cost?
Unfortunately, pricing information for PrimeRx is not publicly available. Contact their sales team for a personalized quote or to learn if a free trial is offered. Consider exploring alternative pharmacy management systems if budget is a primary concern.
How much does PrimeRx cost?
Unfortunately, pricing information for PrimeRx is not publicly available. Contact their sales team for a personalized quote or to learn if a free trial is offered. Consider exploring alternative pharmacy management systems if budget is a primary concern.
Is PrimeRx customer service good?
PrimeRx customer service receives mixed reviews. While some users praise the responsive and helpful support team, others report inconsistent service quality, with some representatives lacking knowledge and problem-solving skills. Support response times and follow-up also vary.
Is PrimeRx customer service good?
PrimeRx customer service receives mixed reviews. While some users praise the responsive and helpful support team, others report inconsistent service quality, with some representatives lacking knowledge and problem-solving skills. Support response times and follow-up also vary.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
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