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Optum Health Care Advisor description
Optum Health Care Advisor uses data and analytics to help mid-sized and large companies in the USA manage healthcare costs and improve the health outcomes of their employees. It offers insights into healthcare spending, identifies potential cost savings, and supports better decision-making in areas like benefits design and employee wellness programs. Optum Health Care Advisor aims to provide a more strategic approach to managing employee health and well-being.
Who is Optum Health Care Advisor best for
Optum Health Care Advisor helps mid-sized and large US companies manage healthcare costs and improve employee health outcomes. It offers data-driven insights into healthcare spending, identifies potential cost savings, and supports better decision-making regarding benefits design and employee wellness programs. Users appreciate the personalized health advice, prescription management tools, and cost transparency. However, some have reported difficulties with customer service, claim denials, and technical issues.
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Ideal for medium to large companies (101+ employees).
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Best fit for companies in the healthcare, wellness, and pharmaceutical industries.
Optum Health Care Advisor features
| Supported Optum provides coding and documentation solutions. |
| Supported Optum offers solutions to manage and ensure clean claims processing. |
| Supported Optum's solutions are designed to reduce denials and expedite A/R recovery. |
| Supported Optum uses AI to enhance utilization review processes. |
| Supported Optum provides RCM outsourcing services. |
| Supported Optum offers HIM outsourcing to improve revenue and workflow stability. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Optum Health Care Advisor reviews
We've summarised 32 Optum Health Care Advisor reviews (Optum Health Care Advisor TrustPilot reviews and Optum Health Care Advisor G2 reviews) and summarised the main points below.
- Personalized health advice and plan recommendations.
- Convenient prescription management with mail-order options.
- User-friendly interface for tracking expenses and account balances.
- Helpful tools and resources for managing health and wellness.
- Provides insights into healthcare costs and potential savings.
- Difficult to reach customer service with long wait times and frequent disconnections.
- Claim denials and lengthy appeals processes for HSA/FSA reimbursements.
- Issues with prescription renewals and medication management.
- Inconsistent billing practices and unexpected charges for services.
- Website and app technical issues, including login problems and incorrect data.
Optum Health Care Advisor alternatives
Cotiviti Medical IntelligenceBetter suited for payers and providers. Caters to a wider range of healthcare organizations including insurance companies. Has significantly more momentum.Read more
PabauBetter for small to medium-sized healthcare businesses like spas and salons. More focused on practice management features like online booking and inventory. A Pabau alternative for enterprise clients focused on US healthcare cost management.Read more
zHealthBetter for smaller wellness clinics, especially chiropractic, physical therapy, and massage therapy practices. More affordable and user-friendly, with highly-rated customer service. Offers customizable SOAP notes, online scheduling, and billing features.Read more
Power DiaryBetter for smaller clinics. More comprehensive features for practice management, including appointment scheduling and billing.Read more
Wellness 360More focused on wellness program features like health assessments and incentive management. Caters to a broader range of company sizes, including small businesses. Has grown faster than Optum Health Care Advisor. Users praise the platform's user-friendly interface and customer support. However, users note occasional syncing issues with fitness devices and initial setup complexity.Read more
Clarify AtlasBetter suited for enterprise-level healthcare analytics for larger organizations and pharmaceutical businesses. A Clarify Atlas alternative for mid-sized companies focused on cost management and employee wellness. Clarify Atlas has declining employee growth.Read more
Optum Health Care Advisor FAQ
What is Optum Health Care Advisor and what does Optum Health Care Advisor do?
Optum Health Care Advisor helps mid-sized and large US companies manage healthcare costs and improve employee health outcomes. It provides data-driven insights into healthcare spending, identifies potential savings, and supports better decision-making regarding benefits and wellness programs.
How does Optum Health Care Advisor integrate with other tools?
There is no information available regarding specific integrations for Optum Health Care Advisor. However, it's designed for mid-sized and large companies to manage healthcare costs and improve employee health outcomes.
What the main competitors of Optum Health Care Advisor?
Top alternatives to Optum Health Care Advisor include Wellness 360, Cotiviti Medical Intelligence, and Clarify Atlas. These platforms offer similar functionalities, such as data analytics, cost management tools, and employee wellness program support.
Is Optum Health Care Advisor legit?
Optum Health Care Advisor is a legitimate service offered by a well-known company. However, user reviews on platforms like Trustpilot reveal some dissatisfaction with customer service and claim processing. Potential customers should carefully weigh the reported issues against the potential benefits of cost savings and improved health outcomes.
How much does Optum Health Care Advisor cost?
I couldn't find pricing details for Optum Health Care Advisor. Contact Optum sales or visit their website for product pricing information and determine if the product is worth it for your needs.
Is Optum Health Care Advisor customer service good?
Optum Health Care Advisor's customer service receives negative feedback. Users report long wait times, frequent disconnections, and difficulty resolving issues. While some positive experiences exist, negative reviews are more prevalent, citing unhelpful representatives and unresolved problems.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.