From SaaS shortlist to AI automation

Don't get left behind. Show Gralio how you work and our revolutionary new tool will return step-by-step guidance plus the exact software - or AI - to accelerate your work.

Logo of Optum Health Care Advisor

Optum Health Care Advisor

Website LinkedIn Twitter

Last updated on

Ratings

G2
4.2/5
(14)

Optum Health Care Advisor description

Optum Health Care Advisor uses data and analytics to help mid-sized and large companies in the USA manage healthcare costs and improve the health outcomes of their employees. It offers insights into healthcare spending, identifies potential cost savings, and supports better decision-making in areas like benefits design and employee wellness programs. Optum Health Care Advisor aims to provide a more strategic approach to managing employee health and well-being.


Who is Optum Health Care Advisor best for

Optum Health Care Advisor helps mid-sized and large US companies manage healthcare costs and improve employee health outcomes. It offers data-driven insights into healthcare spending, identifies potential cost savings, and supports better decision-making regarding benefits design and employee wellness programs. Users appreciate the personalized health advice, prescription management tools, and cost transparency. However, some have reported difficulties with customer service, claim denials, and technical issues.

  • Ideal for medium to large companies (101+ employees).

  • Best fit for companies in the healthcare, wellness, and pharmaceutical industries.


Optum Health Care Advisor features

Supported

Optum provides coding and documentation solutions.

Supported

Optum offers solutions to manage and ensure clean claims processing.

Supported

Optum's solutions are designed to reduce denials and expedite A/R recovery.

Supported

Optum uses AI to enhance utilization review processes.

Supported

Optum provides RCM outsourcing services.

Supported

Optum offers HIM outsourcing to improve revenue and workflow stability.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather negative
-0.5

Ease of Use

Rather negative
-0.33

Optum Health Care Advisor reviews

We've summarised 32 Optum Health Care Advisor reviews (Optum Health Care Advisor TrustPilot reviews and Optum Health Care Advisor G2 reviews) and summarised the main points below.

Pros of Optum Health Care Advisor
  • Personalized health advice and plan recommendations.
  • Convenient prescription management with mail-order options.
  • User-friendly interface for tracking expenses and account balances.
  • Helpful tools and resources for managing health and wellness.
  • Provides insights into healthcare costs and potential savings.
Cons of Optum Health Care Advisor
  • Difficult to reach customer service with long wait times and frequent disconnections.
  • Claim denials and lengthy appeals processes for HSA/FSA reimbursements.
  • Issues with prescription renewals and medication management.
  • Inconsistent billing practices and unexpected charges for services.
  • Website and app technical issues, including login problems and incorrect data.

Optum Health Care Advisor alternatives

  • Logo of Cotiviti Medical Intelligence
    Cotiviti Medical Intelligence
    Finds healthcare savings, improves quality, and boosts efficiency.
    Read more
  • Logo of TriZetto Facets
    TriZetto Facets
    Streamlines US healthcare administration, claims, billing, and revenue.
    Read more
  • Logo of Veradigm
    Veradigm
    Connects healthcare data, improving decisions and patient care.
    Read more
  • Logo of MD Clarity
    MD Clarity
    Unlocks healthcare revenue potential with automated insights and tools.
    Read more
  • Logo of Cotiviti
    Cotiviti
    Finds healthcare savings through data analysis and quality improvement.
    Read more
  • Logo of Hint Health
    Hint Health
    Streamlines admin and billing for direct-pay healthcare providers.
    Read more

Optum Health Care Advisor FAQ

  • What is Optum Health Care Advisor and what does Optum Health Care Advisor do?

    Optum Health Care Advisor helps mid-sized and large US companies manage healthcare costs and improve employee health outcomes. It provides data-driven insights into healthcare spending, identifies potential savings, and supports better decision-making regarding benefits and wellness programs.

  • How does Optum Health Care Advisor integrate with other tools?

    There is no information available regarding specific integrations for Optum Health Care Advisor. However, it's designed for mid-sized and large companies to manage healthcare costs and improve employee health outcomes.

  • What the main competitors of Optum Health Care Advisor?

    Top alternatives to Optum Health Care Advisor include Wellness 360, Cotiviti Medical Intelligence, and Clarify Atlas. These platforms offer similar functionalities, such as data analytics, cost management tools, and employee wellness program support.

  • Is Optum Health Care Advisor legit?

    Optum Health Care Advisor is a legitimate service offered by a well-known company. However, user reviews on platforms like Trustpilot reveal some dissatisfaction with customer service and claim processing. Potential customers should carefully weigh the reported issues against the potential benefits of cost savings and improved health outcomes.

  • How much does Optum Health Care Advisor cost?

    I couldn't find pricing details for Optum Health Care Advisor. Contact Optum sales or visit their website for product pricing information and determine if the product is worth it for your needs.

  • Is Optum Health Care Advisor customer service good?

    Optum Health Care Advisor's customer service receives negative feedback. Users report long wait times, frequent disconnections, and difficulty resolving issues. While some positive experiences exist, negative reviews are more prevalent, citing unhelpful representatives and unresolved problems.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.