Last updated on
Company health
Reviews
Navan (Formerly TripActions) description
Navan is a software platform that manages business travel and expenses. It allows employees to book trips and log expenses while giving companies control over spending and offering real-time visibility. Navan integrates with existing card programs and automates expense reports and approvals. This platform is designed to save companies money and make travel and expense management easier for everyone.
Who is Navan (Formerly TripActions) best for
Navan is ideal for businesses of all sizes with employees who travel frequently, particularly those with intricate itineraries and expense reporting needs. Users praise Navan for its simple design, easy expense tracking, and quick reimbursements.
-
Navan is a good fit for companies of all sizes.
-
Navan is a good fit for software, retail, and media companies.
Navan (Formerly TripActions) features
| Supported Navan allows users to search and book hotels. |
| Supported Navan supports creation and management of itineraries including flights, hotels and car rentals. |
| Supported Navan allows setting spending limits and defining preferred vendors. |
| Supported Navan allows users to search for and book flights. |
| Supported Navan allows users to search and book car rentals. |
| Supported Navan can generate expense reports such as summaries and breakdowns. |
| Supported Navan allows importing transactions from company credit cards. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Navan (Formerly TripActions) reviews
We've summarised 2773 Navan (Formerly TripActions) reviews (Navan (Formerly TripActions) TrustPilot reviews and Navan (Formerly TripActions) G2 reviews) and summarised the main points below.
- Simple and appealing design that focuses on what is necessary.
- Expense tracking and management is easy.
- Quick reimbursement.
- Easy to use mobile app.
- Limited train ticket options and lack of seat selection for train travel.
- Flight search is slow and sometimes misses flights that are available directly with the airline.
- Multi-city flight booking is difficult to use.
- Unexpected charges and fees after booking.
Navan (Formerly TripActions) pricing
The commentary is based on 423 reviews from Navan (Formerly TripActions) G2 reviews and Navan (Formerly TripActions) TrustPilot reviews.
While Navan offers travel and expense management convenience, some users find their pricing inconsistent. Higher fares, hidden fees, and limited low-cost options have been reported, making budget adherence a potential concern.
Users sentiment
See the Navan (Formerly TripActions) pricing page.
-
Navan (Formerly TripActions) has a free plan.
Free
Global travel inventory and exclusive rates, Unlimited policy and approval workflows, Self-serve changes and 24/7 travel support agents, Navan Rewards program, Customizable reports, 30+ seamless HRIS integrations, Expense features, Free for the first 5 users, Manage expenses and issue reimbursements, Connect existing corporate or business credit cards, Receipt scanning for on-the-go expenses, Seamless integrations with most ERPs
Enterprise
All features of Navan Business, plus: The full suite of Navan Travel, The full suite of Navan Expense, Unlimited travelers and expensing users, Global program coverage, Designated Account Executive, Dedicated Customer Success Manager, Custom implementation, Corporate negotiated rates, Comprehensive back office capabilities, Enterprise-grade travel support
Navan (Formerly TripActions) alternatives
SAP Concur
Better for larger enterprises and a wider range of industries. However, it has a negative pricing sentiment and users report the interface is clunky and outdated.
Happay
Better for larger companies. A better fit for Healthcare, Finance, and Hospitality industries. Lower rated by users.
Airbase
Better suited for Finance, Marketing, and Professional Services industries. It has more momentum in terms of website traffic growth. Users praise the user-friendly interface and virtual card features, while noting a less functional mobile app as a drawback.
Precoro
Better for purchase order automation and spend management. It is growing faster and is a much better fit for companies of all sizes across all industries. Users praise its step-by-step process and user-friendly interface.
Rippling
Rippling is a better Navan (Formerly TripActions) alternative for companies focused on comprehensive HR, IT, and finance process automation. It has wider industry coverage and is growing faster. However, users report Rippling's pricing as negative.
Traivel
Not a good fit for companies of any size.
Navan (Formerly TripActions) FAQ
What is Navan (Formerly TripActions) and what does Navan (Formerly TripActions) do?
Navan (formerly TripActions) is a travel and expense management platform for businesses. It allows employees to book and manage business trips, automate expense reports, and gives companies control over spending. Navan integrates with existing card programs and streamlines approvals, saving time and money.
How does Navan (Formerly TripActions) integrate with other tools?
Navan (Formerly TripActions) integrates with existing card programs, automates expense reports and approvals, and offers seamless connections with travel agencies.
What the main competitors of Navan (Formerly TripActions)?
The main competitors of Navan are SAP Concur, Happay, and Airbase. These platforms provide similar travel and expense management solutions, aiming to streamline processes, reduce costs, and enhance visibility for businesses.
Is Navan (Formerly TripActions) legit?
Yes, Navan (formerly TripActions) is a legitimate software platform. It is a well-known travel and expense management solution used by many businesses. They have generally positive reviews for ease of use and expense tracking.
How much does Navan (Formerly TripActions) cost?
Navan (Formerly TripActions) offers custom pricing for its Free and Enterprise plans. Contact Navan (Formerly TripActions) directly for a personalized quote tailored to your specific needs.
Is Navan (Formerly TripActions) customer service good?
Based on the reviews, Navan (Formerly TripActions) customer service receives mixed feedback. Some users praise the quick and helpful support, especially when dealing with travel disruptions. However, others express frustration with slow response times, difficulty reaching a live agent, and unhelpful chatbot interactions.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.