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N-able Passportal

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Ratings

G2
4.0/5
(35)

N-able Passportal description

N-able Passportal is a cloud-based security solution designed specifically for IT service providers. It enables secure storage and management of passwords for your company and your clients. Features include automated password changes, detailed usage reports, and secure access from anywhere. It integrates with other IT management tools and can be packaged to be offered directly to your clients.


Who is N-able Passportal best for

N-able Passportal is a cloud-based password management solution for IT service providers and MSPs. Users praise its user-friendly interface, easy setup, and secure password storage. However, some find its complex access controls confusing and password processing slow. It offers automated password changes, detailed usage reports, and secure access from anywhere.

  • Best for small to medium-sized businesses (SMBs) seeking efficient password management.

  • Ideal for IT service providers and MSPs.


N-able Passportal features

Type in the name of the feature or in your own words tell us what you need
Supported

Passportal stores passwords securely in an encrypted vault.

Supported

Passportal can generate strong, unique passwords for different sites.

Supported

Passportal supports access control management with granular permissions and role-based access.

Supported

Passportal supports automated password rotation on a defined schedule, and integrates with Active Directory.

Supported

Passportal securely stores, manages, and rotates passwords for privileged accounts.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Rather positive
+0.33

Reliability and Performance

Rather positive
+0.33

N-able Passportal reviews

We've summarised 31 N-able Passportal reviews (N-able Passportal G2 reviews) and summarised the main points below.

Pros of N-able Passportal
  • User-friendly interface and smooth UI.
  • Easy to use and configure.
  • Secure cloud-based password storage and encryption.
  • Good customer support.
  • Seamless integration with other tools like Take Control.
Cons of N-able Passportal
  • Some complex features for access control can be confusing.
  • Slow password processing times reported.
  • Documentation feature is clunky and difficult to use effectively.
  • Chrome extension can be unreliable and messy.
  • Limited customization options for documentation and certain fields.

N-able Passportal alternatives

  • Logo of JumpCloud
    JumpCloud
    Better for mid-size and enterprise companies. More industry coverage. Offers single sign-on, cloud directory sync, and cross-device management. Boasts robust security features and excellent customer support. Has more momentum. Higher rated on G2.
    Read more
  • Logo of Devolutions Hub
    Devolutions Hub
    Better fit for smaller companies. A Passportal alternative focused on simplified password management for internal teams, not client management.
    Read more
  • Logo of IT Glue
    IT Glue
    Better for larger organizations and the IT industry. Higher rated and praised for integrations and ease of use. Documentation features are more robust, but the pricing is less favorable. A strong Passportal alternative.
    Read more
  • Logo of Okta Workforce Identity
    Okta Workforce Identity
    Better for medium and enterprise companies. More industry-specific applications in areas like finance, IT, and healthcare. Offers SSO, 2FA, and social login. Higher ratings on G2 and Glassdoor. Known for easier mobile app usage and seamless integrations, but implementation can be challenging and pricing is considered expensive.
    Read more
  • Logo of Password Boss
    Password Boss
    Better fit for industries like Healthcare, Finance, Legal, and Marketing. A strong N-able Passportal competitor for MSPs.
    Read more
  • Logo of Keeper Password Manager
    Keeper Password Manager
    Better fit for larger organizations and a wider range of industries. Keeper Password Manager has stronger security features, better rated, and is growing faster. However, some users dislike the pricing model. A strong N-able Passportal competitor.
    Read more

N-able Passportal FAQ

  • What is N-able Passportal and what does N-able Passportal do?

    N-able Passportal is a cloud-based password management solution for MSPs. It securely stores and manages passwords for both internal use and client accounts. Key features include automated password changes, access control, and integration with other IT tools. It's praised for its ease of use and robust security.

  • How does N-able Passportal integrate with other tools?

    N-able Passportal integrates with various IT management tools, including N-able's Take Control. It streamlines workflows by enabling secure password storage, automated password changes, and access from anywhere, directly within your existing IT environment.

  • What the main competitors of N-able Passportal?

    N-able Passportal competes with password management and IT documentation solutions like IT Glue, Password Boss, Keeper Password Manager, Devolutions Hub, JumpCloud, and Okta Workforce Identity. These alternatives offer similar features such as secure password storage, access control, and integration with other IT tools.

  • Is N-able Passportal legit?

    Yes, N-able Passportal is a legitimate cloud-based password management solution designed for IT service providers and MSPs. It offers secure password storage, automated password changes, and integrates with other IT management tools. Reviews highlight its user-friendly interface and robust security features, making it a safe and reliable choice.

  • How much does N-able Passportal cost?

    I couldn't find pricing details for N-able Passportal. Contact N-able directly to discuss pricing and determine if Passportal is worth the investment for your needs. This will allow you to evaluate Passportal's product pricing.

  • Is N-able Passportal customer service good?

    Customer reviews indicate a positive experience with N-able Passportal's customer support. Users highlight its helpfulness and responsiveness. While some areas like documentation could be improved, the overall sentiment towards support is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.