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Mapbox description
Mapbox helps you add maps and location features to your apps and websites. Think interactive maps with points of interest, directions, traffic information, and more. It’s popular with developers and known for high-quality map visuals and fast performance. Mapbox lets you start for free and only pay for what you use.
Who is Mapbox best for
Mapbox is a powerful mapping and location platform ideal for developers building interactive maps for web and mobile apps. Users praise Mapbox's customizable maps, fast performance, and generous pricing. Some users have noted occasional inaccuracies with the Geocoding API and limited dark map themes. Mapbox is a good choice for businesses needing high-quality, customizable maps.
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Best for small to medium-sized businesses.
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Ideal for businesses in e-commerce, consumer goods, real estate, hospitality, tourism, transportation, logistics, media, entertainment, software, IT, telecommunications, non-profit, government, agriculture, automotive, aerospace, and defense.
Mapbox features
| Supported Mapbox supports converting addresses to coordinates via the Geocoding API. |
| Supported Mapbox offers high-resolution satellite imagery via the Mapbox Satellite tileset. |
| Supported Mapbox supports interactive maps, including zooming and panning, using Mapbox GL JS. |
| Supported Mapbox supports displaying data on maps with heatmaps, charts, and graphs. |
| Supported Mapbox offers extensive POI data through its APIs and SDKs, allowing custom layers and integrations. |
| Supported Mapbox estimates travel time considering real-time traffic via its APIs and datasets. |
| Supported Mapbox supports reverse geocoding through its Geocoding API. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Mapbox reviews
We've summarised 79 Mapbox reviews (Mapbox Software Advice reviews, Mapbox Capterra reviews and Mapbox G2 reviews) and summarised the main points below.
- Highly customizable maps with flexible styling options.
- Fast map load times and rendering performance.
- Generous and fair pricing, especially compared to Google Maps.
- Easy implementation and integration with various platforms.
- Excellent documentation and helpful support team.
- Geocoding API is not as accurate as Google's, occasionally returning unexpected results and lacking some location names.
- Limited selection of out-of-box dark map themes.
- Offline integration with GL-JS can be challenging.
- Performance of GL JS SDK can be sluggish.
- Globe View is not fully supported and lacks the ability to display data over poles.
Mapbox pricing
The commentary is based on 14 reviews from Mapbox Capterra reviews, Mapbox G2 reviews and Mapbox Software Advice reviews.
Mapbox offers a generous free tier and flexible pricing plans. However, some users find the pricing structure expensive for large projects, especially the per-view pricing for maps and static tiles API. Others mention the high cost of support plans. Some users find the pricing fair and competitive, particularly for SDK usage.
Users sentiment
Mapbox alternatives
Google Maps APIBetter user interface and generally easier to use. More accurate and reliable location data, especially valuable for navigation and location-based services. Wider industry applicability. Note that pricing is less transparent and potentially more expensive.Read more
Salesforce MapsBetter fit for sales teams needing CRM integration. Focuses on visualizing sales data, territories, and optimizing routes within Salesforce.Read more
Google Earth ProBetter for individuals, small and medium businesses. Free, unlike Mapbox. Higher ratings and user satisfaction. Easier to use, but has performance issues and outdated imagery. A Mapbox alternative, and Google Earth Pro competitor.Read more
ArcGIS EnterpriseBetter for visualizing and analyzing location-based data, especially for larger datasets. More suitable for enterprise customers in government, utilities, and transportation. Higher ratings on Glassdoor. Mapbox alternative; ArcGIS competitor.Read more
Stream ChatBetter for in-app chat, video calls, and activity feeds. Easy integration with various platforms using provided SDKs. Suitable for companies of all sizes needing real-time communication features in their apps. A Mapbox competitor and alternative.Read more
HERE FreemiumA better Mapbox alternative for users seeking simpler, no-code options and faster website traffic growth. Less focused on advanced features like 3D visualization and offline integration.Read more
Mapbox FAQ
What is Mapbox and what does Mapbox do?
Mapbox is a location platform offering developers tools to integrate customizable maps, navigation, and location search into websites and mobile apps. It provides high-quality map visuals, detailed POI data, real-time traffic information, and flexible styling options. Mapbox offers a generous free tier and pay-as-you-go pricing.
How does Mapbox integrate with other tools?
Mapbox integrates with various platforms and tools through its APIs and SDKs. This allows developers to connect Mapbox with data visualization tools, analytics platforms, and other location-based services for a customized experience.
What the main competitors of Mapbox?
Top Mapbox competitors include Google Maps API, ArcGIS Enterprise, Salesforce Maps, and HERE Freemium. These alternatives offer similar mapping and location-based services for businesses needing to integrate location data into their applications.
Is Mapbox legit?
Yes, Mapbox is a legitimate and safe platform trusted by many developers for adding location features to their apps and websites. It offers customizable maps, fast performance, and a fair pricing model. However, be aware of some limitations with its geocoding accuracy and offline integration.
How much does Mapbox cost?
Mapbox pricing information is not publicly available. Contact Mapbox directly to discuss pricing options and determine if the product is worth the investment for your specific needs.
Is Mapbox customer service good?
Mapbox customer service receives mixed reviews. Some users praise the helpful and responsive support team, particularly the Social Impact and Community teams. Others express frustration with slow response times and the need to purchase a costly support plan for faster service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.