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ManageEngine OpManager

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Company health

Employee growth
22% increase in the last year
Web traffic
6% decrease in the last quarter

Ratings

G2
4.5/5
(104)
Glassdoor
3.5/5
(24)

ManageEngine OpManager description

ManageEngine OpManager is a comprehensive network monitoring software designed for mid-sized to large enterprises. It offers a single console to monitor the health, performance, and availability of your entire IT infrastructure, including servers, networks, and storage devices. OpManager helps identify and troubleshoot issues, optimize performance, and plan for future capacity. It stands out with its visual dashboards, detailed reporting, and security features that help maintain uptime and protect against threats. This allows for better control over your IT environment, leading to reduced downtime and improved operational efficiency.


Who is ManageEngine OpManager best for

ManageEngine OpManager is a robust network monitoring solution designed for mid-sized to large enterprises. Users praise its comprehensive monitoring capabilities, user-friendly interface, and cost-effectiveness. However, some users have noted occasional bugs and complex setup. It's ideal for businesses needing real-time network performance tracking, customizable reports, and strong security features.

  • Ideal for medium to large enterprises seeking comprehensive network monitoring.

  • Best fit for IT and Telecom companies.


ManageEngine OpManager features

Type in the name of the feature or in your own words tell us what you need
Supported

OpManager supports generating reports on network performance, including historical data and customization options.

Supported

OpManager supports real-time monitoring of Windows servers, including CPU and memory usage.

Supported

OpManager performs real-time monitoring of network devices like routers, switches, and firewalls.

Supported

OpManager supports real-time monitoring of application and server performance.

Supported

OpManager supports real-time monitoring of Linux servers, including CPU and memory usage.

Supported

OpManager sends alerts for network issues via various channels like email and SMS.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.44

Customer Service

Neutral
+0.29

Ease of Use

Strongly positive
+0.91

Reliability and Performance

Rather positive
+0.61

Ease of Implementation

Rather positive
+0.33

Scalability

Rather positive
+0.43

ManageEngine OpManager reviews

We've summarised 96 ManageEngine OpManager reviews (ManageEngine OpManager G2 reviews) and summarised the main points below.

Pros of ManageEngine OpManager
  • User-friendly interface and easy navigation.
  • Comprehensive monitoring capabilities for diverse devices.
  • Cost-effective compared to competitors.
  • Real-time network performance tracking and alerts.
  • Customizable reports and dashboards.
  • Seamless integration with other ManageEngine products.
  • Excellent customer support.
  • Useful IP address management and network mapping.
  • Strong security features.
  • Helpful for proactive network management and troubleshooting.
  • Effective device and network monitoring improves uptime.
  • Facilitates efficient capacity planning for network devices and virtual servers.
  • Network topology visualization and bottleneck identification.
  • Detailed device inventory and quick overviews.
  • Supports a variety of devices regardless of make and model.
Cons of ManageEngine OpManager
  • False alerts after software upgrades require attention.
  • Lack of API or PowerShell module limits automation.
  • Limited customization for specific devices like Sun Solaris.
  • VMware and wireless monitoring needs improvement.
  • Third-party integrations can be challenging, requiring additional configuration and support.
  • Initial setup can be complex for new users.
  • Occasional bugs or troubleshooting required after updates/patches.
  • Limited device support in the free version.
  • On-premise installation only; no cloud-based solution.
  • In-app advertisements for upgrades and other applications can be intrusive.
  • Some menu options for unpurchased features cannot be disabled.
  • Automatic backup of OpManager configuration is lacking.
  • Complex licensing structure with numerous add-ons.
  • Can be challenging to create uniform policies for multiple devices.
  • Limited compatibility with Linux and Unix operating systems.
  • Dashboard can be slow to load, especially after updates.

ManageEngine OpManager pricing

The commentary is based on 23 reviews from ManageEngine OpManager G2 reviews.

ManageEngine OpManager is generally considered cost-effective and reasonably priced, especially for small to medium-sized businesses. While some users find the cost of add-ons or expanding the system to be high, many feel the product's comprehensive features and capabilities justify the expense.

Users sentiment

Rather positive
+0.44

See the ManageEngine OpManager pricing page.


ManageEngine OpManager alternatives

  • Logo of LinkEye
    LinkEye
    Better for monitoring internet connection speed, stability, and SLA compliance. Cloud-based and uses AI-driven troubleshooting. Has more momentum.
    Read more
  • Logo of Progress WhatsUp Gold
    Progress WhatsUp Gold
    Better fit for organizations in finance, healthcare, retail, manufacturing, media, and energy. Has significantly more momentum and positive reviews on G2 and Glassdoor. Easier to use, more reliable, and simpler to implement, but less scalable. Users praise the straightforward setup, valuable features, helpful support, and comprehensive device monitoring. However, they dislike occasional bugs, AD sync issues, and limited integrations. Pricing sentiment is negative.
    Read more
  • Logo of ManageEngine OpManager Plus
    ManageEngine OpManager Plus
    Better for cloud and hybrid environments. Has more momentum based on website traffic data. Higher ratings on G2.
    Read more
  • Logo of Entuity
    Entuity
    Better for Healthcare, Retail, Consumer Goods, Education, Non-profit & Government, Automotive, Aerospace & Defence. Higher rated by users. Has more momentum. Easier to implement and scale. Stronger customer service.
    Read more
  • Logo of Pulsetic
    Pulsetic
    Better for small or medium businesses focused on website monitoring. Primarily a website monitoring tool with positive reviews for ease of use. Offers a free plan and flexible paid plans.
    Read more
  • Logo of Jira Service Management
    Jira Service Management
    Better for IT service management and incident management. A good ManageEngine OpManager alternative for organizations of all sizes. Higher ratings on G2 and Capterra. Jira Service Management integrates seamlessly with other Jira products. However, it has a steeper learning curve and limited customer portal customization. Negative pricing sentiment.
    Read more

ManageEngine OpManager FAQ

  • What is ManageEngine OpManager and what does ManageEngine OpManager do?

    ManageEngine OpManager is network monitoring software for mid-size to large enterprises. It provides a central console to monitor IT infrastructure health, performance, and availability. OpManager offers real-time monitoring, alerting, and reporting for enhanced control, reduced downtime, and improved operational efficiency.

  • How does ManageEngine OpManager integrate with other tools?

    ManageEngine OpManager integrates seamlessly with other ManageEngine products. While it offers some third-party integrations, these might require additional configuration and support. Some users have noted that API or PowerShell automation is limited.

  • What the main competitors of ManageEngine OpManager?

    Top alternatives to ManageEngine OpManager include Progress WhatsUp Gold, Entuity, and Site24x7. These competitors offer similar network monitoring capabilities, catering to various business sizes and IT infrastructure needs. Exploring these options can help you find the best fit for your specific requirements.

  • Is ManageEngine OpManager legit?

    ManageEngine OpManager is a legitimate and safe network monitoring software. It's known for its user-friendly interface, comprehensive monitoring capabilities, and cost-effectiveness. However, some users mention occasional bugs and a complex initial setup.

  • How much does ManageEngine OpManager cost?

    ManageEngine OpManager's pricing is not publicly available. Contact their sales team for a customized quote based on your specific needs and infrastructure size. Consider exploring alternative network monitoring tools with transparent pricing if budget is a primary concern.

  • Is ManageEngine OpManager customer service good?

    Customer reviews on ManageEngine OpManager's support are mixed. While some users praise the helpful and knowledgeable support team, others express frustration with slow response times and the need for more prompt assistance.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.