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Lusha description
Lusha is a sales intelligence tool that provides contact information for businesses and professionals. It helps users build lists of leads based on various criteria like company size, industry, location, and job title. Lusha has a browser extension that integrates with platforms like LinkedIn and Salesforce to show contact details directly on those websites. They also offer data enrichment features to update your CRM with verified contact information. Lusha promises accurate data and is GDPR and CCPA compliant.
Gralio opinion about Lusha
It's a breeze to use, has great global coverage and is compliant. It is particularly suitable for users seeking contacts in Europe due to its strong coverage in the EMEA region and GDPR compliance. The platform integrates seamlessly with LinkedIn and Sales Navigator, allowing users to access contact details directly from profiles; its Chrome extension is also liked. Despite reports of inconsistent data accuracy and slow customer support, it remains a strong option for customer data enrichment.
Who is Lusha best for
Lusha is ideal for sales and marketing professionals, as well as recruiters, who require quick and easy access to accurate B2B contact information. Users praise Lusha for its seamless integration with LinkedIn and Sales Navigator, making it simple to uncover contact details directly from profiles. The platform is particularly popular for its comprehensive database with strong coverage in the EMEA region.
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Lusha is a good fit for companies of all sizes, particularly small to medium businesses and enterprises.
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Lusha is a valuable tool for industries that rely heavily on outreach and lead generation, such as software, IT, professional services, and marketing and advertising.
Lusha features
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Lusha reviews
We've summarised 1787 Lusha reviews (Lusha Software Advice reviews, Lusha GetApp reviews, Lusha Capterra reviews and Lusha G2 reviews) and summarised the main points below.
- Seamless integration with LinkedIn and Sales Navigator, making it easy to find contact information directly from profiles.
- User-friendly interface and easy-to-use Chrome extension.
- Provides access to direct phone numbers and personal email addresses, which can be valuable for outreach.
- Offers a comprehensive database with good coverage, particularly for the EMEA region.
- Data accuracy is inconsistent, with frequent reports of outdated or incorrect information, especially for phone numbers.
- Limited free credits and high pricing for premium features, making it expensive for some users.
- Occasional bugs and technical issues, such as the browser extension interfering with other website elements.
- Customer support response times can be slow, sometimes taking several hours or even days.
Lusha pricing
The commentary is based on 193 reviews from Lusha Capterra reviews, Lusha G2 reviews, Lusha GetApp reviews and Lusha Software Advice reviews.
While Lusha is praised for its ease of use and accurate contact information, many users find the credit-based pricing model expensive, particularly for smaller businesses or those with infrequent needs. Several users suggest that Lusha could be more cost-effective by offering more credits or flexible pricing options.
Users sentiment
See the Lusha pricing page.
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Lusha has a free plan.
Free
Includes a limited number of contacts per month.
Premium
Includes unlimited contacts and more features.
Scale
Includes all Premium features and additional features for teams.
Custom
Custom plan for businesses with specific needs.
Lusha alternatives
Immagnify
A much better fit for small to medium businesses. Users praise its ease of use and highly accurate contact information.
HubSpot Marketing Hub
It is a much better fit for businesses focused on inbound marketing and lead generation. This alternative offers a wider range of features and integrates seamlessly with its own CRM platform, enhancing sales and marketing alignment. However, it has a steeper learning curve and its pricing can be considered high by some.
ActiveCampaign
Better for marketing automation and email campaigns. It is a better fit for small businesses and has more momentum. Provides broader industry coverage.
Cognism
Better for larger businesses and has more positive pricing sentiment. It's a better fit for businesses focused on EMEA and DACH regions.
HubSpot Sales Hub
Better for mid-sized businesses seeking to enhance sales processes and automation. It offers a more integrated approach with a suite of tools working together seamlessly.
Wiza
More focused on lead list building from LinkedIn. It is growing faster than Lusha and is a better fit for Finance, E-commerce and Retail industries.
Lusha FAQ
What is Lusha and what does Lusha do?
Lusha is a sales intelligence platform that offers B2B contact information, including verified phone numbers and emails, empowering sales and marketing professionals to connect with prospects. Its browser extension integrates seamlessly with platforms like LinkedIn and Salesforce to streamline lead generation and prospecting.
How does Lusha integrate with other tools?
Lusha integrates with popular CRM platforms like Salesforce, HubSpot, and Pipedrive, allowing for seamless contact exporting and data enrichment. Their browser extension also integrates with websites like LinkedIn, providing contact details directly on those platforms.
What the main competitors of Lusha?
Lusha's main competitors include ZoomInfo, Cognism, Apollo.io, and Seamless.ai. These platforms offer similar features such as contact data enrichment, lead generation tools, and integrations with popular CRMs.
Is Lusha legit?
Yes, Lusha is a legitimate sales intelligence tool used by many businesses. However, some users report issues with data accuracy and pricing. Consider Lusha if you need a user-friendly platform for finding contact information, but explore alternatives if accuracy is a top priority.
How much does Lusha cost?
Lusha has a Free plan with limited features. Lusha's paid plans start at $37/month for the Premium plan and $75/month for the Scale plan. A custom plan is also available.
Is Lusha customer service good?
Based on user reviews, Lusha's customer service receives mixed feedback. While some users describe the support team as responsive and helpful, others have had negative experiences, citing unhelpful and rude interactions.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.