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Liquid Web description
Liquid Web is a hosting company that specializes in providing businesses with reliable and high-performance web hosting solutions. They offer a wide range of hosting services, including shared hosting, dedicated servers, and cloud hosting. Liquid Web is known for its excellent customer support and its commitment to providing businesses with the tools they need to succeed online. They focus on serving small to medium-sized businesses, particularly those with mission-critical websites and applications. Their emphasis on performance and customer support makes them a popular choice for businesses that require a high level of reliability and technical expertise.
Who is Liquid Web best for
Liquid Web offers reliable, high-performance hosting solutions for businesses with mission-critical websites and applications. Users praise the knowledgeable support and wide range of services, from shared hosting to dedicated servers. However, some recent reviews mention declining support quality and unexpected downtime. Liquid Web is a strong choice for businesses needing robust hosting with a focus on performance and technical expertise, but potential customers should be aware of recent mixed reviews regarding support.
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Best for small to medium-sized businesses (1-1000 employees).
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Well-suited for Software, IT, Telecommunications, Healthcare, Wellness, Pharma, E-commerce, Non-profit, Government, Marketing, Advertising, Professional Services, and Automotive.
Liquid Web reviews
We've summarised 101 Liquid Web reviews (Liquid Web G2 reviews) and summarised the main points below.
- Knowledgeable and helpful support technicians praised for quick and effective issue resolution.
- High performance and reliable hosting solutions appreciated for minimizing downtime.
- Wide range of hosting services caters to diverse business needs.
- User-friendly interface and control panel simplifies server management.
- Proactive monitoring and communication regarding server health and potential issues.
- Declining quality of customer support, with responses becoming less helpful and slower.
- Instances of unprofessional behavior and manipulative sales tactics reported.
- Unexpected downtime and outages, impacting website availability.
- Unclear and confusing billing practices, with unexpected or hidden charges.
- Difficulty canceling accounts and stopping recurring charges.
Liquid Web alternatives
InMotion HostingBetter fit for larger enterprises. Caters to more industries, including Finance, Education, Legal, Media & Entertainment, and Agriculture. Has grown its employee base more rapidly. Higher ratings on Glassdoor. Users praise the excellent customer support and affordable pricing. Offers features like subdomain management, website templates, and a drag-and-drop editor.Read more
NestifyMore focused on WordPress hosting. Better ease of use and customer service based on user reviews. Positive pricing sentiment.Read more
MakersHostBetter suited for budget-conscious users due to lower pricing. Offers features like website templates and DNS management. However, users have reported DNS issues and slow support responses. A Liquid Web alternative and competitor.Read more
MochaHostMochaHost is growing faster and offers more features like subdomain management, website templates, and a drag-and-drop editor. It has more positive reviews, but users report issues with downtime and support. A better Liquid Web alternative for smaller businesses focused on affordability.Read more
Liquid Web FAQ
What is Liquid Web and what does Liquid Web do?
Liquid Web offers managed hosting solutions like dedicated servers and cloud hosting, focusing on performance and support. They cater to small and medium-sized businesses, especially those with mission-critical websites requiring high reliability. While known for excellent support, some users have reported recent declines in support quality and billing issues.
How does Liquid Web integrate with other tools?
There is no information available about specific integrations for Liquid Web. However, as a hosting provider, Liquid Web's services are generally compatible with various software and tools commonly used by businesses for website development, e-commerce, and online applications.
What the main competitors of Liquid Web?
Liquid Web competes with InMotion Hosting, Nestify, MakersHost, and MochaHost in the web hosting market. These alternatives offer similar services like shared, VPS, and cloud hosting, targeting businesses with varying needs and budgets.
Is Liquid Web legit?
Yes, Liquid Web is a legitimate hosting provider specializing in reliable, high-performance solutions for businesses. They are known for their excellent customer support and diverse hosting options, making them a safe and popular choice, but users have reported declining support quality and unexpected downtime.
How much does Liquid Web cost?
Liquid Web doesn't publicly list pricing information. Contact their sales team to get a customized quote based on your specific product and service needs.
Is Liquid Web customer service good?
Liquid Web's customer service receives mixed reviews. While some customers praise the knowledgeable and helpful support technicians, many recent reviews report a decline in service quality, citing unhelpful responses, slow resolution times, and unprofessional behavior. Several long-term customers have expressed disappointment with the recent decline in support quality.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.