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LaunchDarkly

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Company health

Employee growth
2% increase in the last year
Web traffic
11% decrease in the last quarter
Financing
May 2021 - $330M

Ratings

G2
4.5/5
(486)
Capterra
4.8/5
(20)
TrustPilot
3.2/5
(1)
Glassdoor
3.3/5
(114)

LaunchDarkly description

LaunchDarkly is a software tool that helps companies release new features and updates to their products safely and gradually. Instead of launching big, risky updates, you can use LaunchDarkly to control who sees what, when. This lets you test new features with small groups, target specific customer types, and easily reverse changes if needed. It's like having a volume knob for your software releases, giving you more control and reducing potential issues.


What companies are using LaunchDarkly?

Hawaiian Airlines is using LaunchDarkly
Hawaiian Airlines
MGM is using LaunchDarkly
MGM
Hulu is using LaunchDarkly
Hulu
ALly is using LaunchDarkly
ALly
Atlassian is using LaunchDarkly
Atlassian
Zapier is used by Hawaiian Airlines, MGM, Hulu, ALly, Atlassian.

Who is LaunchDarkly best for

LaunchDarkly is a feature management platform that allows for safe and gradual software releases. Teams can target specific user groups, test features in real-time, and quickly reverse changes if necessary. Users praise its ease of use and seamless integrations, but some find the new UI confusing and the pricing high. It's ideal for development teams seeking to minimize risk and streamline feature releases.

  • Best for small, medium, and enterprise companies.

  • Ideal for Software, IT, Telecommunications, Healthcare, Wellness, Pharma, Finance, Banking, Insurance, E-commerce, Education, Real Estate, Construction, Transportation, Logistics, Media, Entertainment, Legal, Non-profit, Government, Marketing, Advertising, Professional Services, and Automotive, Aerospace, and Defence.


LaunchDarkly features

Type in the name of the feature or in your own words tell us what you need
Supported

LaunchDarkly provides a centralized platform to manage feature flags, releases, A/B tests, and personalized experiences.

Supported

LaunchDarkly fully supports managing feature flags across environments for targeted releases.

Supported

LaunchDarkly supports real-time feature flag monitoring, allowing for quick adjustments based on performance data.

Supported

LaunchDarkly fully supports feature flag targeting with custom rules and context attributes.

Supported

LaunchDarkly integrates with development tools like Jira and Trello, streamlining workflows.

Supported

LaunchDarkly fully supports progressive rollouts, allowing gradual feature releases to targeted user segments.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.7

Customer Service

Rather positive
+0.52

Ease of Use

Strongly positive
+0.8

Reliability and Performance

Rather positive
+0.66

Ease of Implementation

Rather positive
+0.53

Scalability

Neutral
+0.24

LaunchDarkly reviews

We've summarised 498 LaunchDarkly reviews (LaunchDarkly TrustPilot reviews, LaunchDarkly Capterra reviews and LaunchDarkly G2 reviews) and summarised the main points below.

Pros of LaunchDarkly
  • Easy to use and implement feature flags.
  • Seamless integration with various platforms and SDKs.
  • Real-time updates and fast flag propagation.
  • Flexible targeting and custom rules for rollouts.
  • Comprehensive analytics and change history tracking.
Cons of LaunchDarkly
  • New UI is confusing and less intuitive than the old UI.
  • Difficult to manage a large number of flags across multiple environments.
  • High cost per seat, limiting access for larger teams.
  • Occasional downtime or slow performance.
  • Lack of robust default/fallback options in the SDK.

LaunchDarkly pricing

The commentary is based on 61 reviews from LaunchDarkly G2 reviews and LaunchDarkly TrustPilot reviews.

LaunchDarkly's feature flag management is praised for its ease of use and robust functionality, but the per-seat pricing is a recurring concern, especially for larger teams and smaller organizations. Many find the cost worthwhile for its advanced features, but some seek alternative solutions due to budget constraints.

Users sentiment

Strongly negative
-0.7

See the LaunchDarkly pricing page.


LaunchDarkly alternatives

  • Logo of Statsig
    launchdarkly vs Statsig
    Better for B2B SaaS and e-commerce businesses. Offers product analytics, A/B testing, and feature flagging in one platform. Has a free plan and is growing faster than LaunchDarkly. Some users find documentation and initial setup challenging.
    Read more
  • Logo of Split
    Split
    Has more website traffic momentum. Offers a free plan and paid plans. A LaunchDarkly competitor focused on faster release cycles using feature flags.
    Read more
  • Logo of Spinnaker
    Spinnaker
    Better for automating deployments at scale, especially for enterprises using multiple cloud providers. Website traffic is growing faster, though employee growth has slowed. More complex setup and dated UI.
    Read more
  • Logo of HubSpot Marketing Hub
    HubSpot Marketing Hub
    Better for broader marketing needs beyond feature flagging. Geared towards inbound marketing and lead generation. Has significantly more momentum in terms of employee growth. A LaunchDarkly competitor and alternative.
    Read more
  • Logo of ConfigCat
    ConfigCat
    More affordable with a free tier available. Simpler user interface, ideal for smaller teams or those new to feature flags. LaunchDarkly alternative for those prioritizing value and ease of use.
    Read more
  • Logo of Zendesk Support Suite
    Zendesk Support Suite
    Better for comprehensive customer support across various channels. More suitable for businesses prioritizing streamlined communication and helpdesk functionality. Has significantly more momentum in terms of employee growth. Zendesk Support Suite is a strong LaunchDarkly competitor and alternative for customer service focused teams.
    Read more

LaunchDarkly FAQ

  • What is LaunchDarkly and what does LaunchDarkly do?

    LaunchDarkly is a feature management platform enabling developers to release software updates gradually. It allows controlled rollouts to specific user segments, A/B testing, and quick feature toggling, reducing release risks and improving the user experience. It integrates with existing development tools for streamlined workflows.

  • How does LaunchDarkly integrate with other tools?

    LaunchDarkly integrates with various development tools, including Jira and Trello, streamlining workflows. It also supports real-time feature flag monitoring, enabling quick adjustments based on performance data. This allows for seamless integration with existing development processes.

  • What the main competitors of LaunchDarkly?

    LaunchDarkly's main competitors include Split, Unleash, and Spinnaker. These platforms offer similar feature flagging and release management capabilities, catering to businesses seeking controlled and progressive software rollouts.

  • Is LaunchDarkly legit?

    Yes, LaunchDarkly is a legitimate and safe software platform used by many companies for feature management and release control. It allows for targeted and gradual rollouts, reducing the risks associated with software releases.

  • How much does LaunchDarkly cost?

    LaunchDarkly doesn't publicly disclose pricing. Contact their sales team for a customized quote based on your specific product needs and user base. Consider whether the product is worth it after evaluating its features and obtaining a quote.

  • Is LaunchDarkly customer service good?

    LaunchDarkly's customer support receives positive feedback, with users highlighting helpfulness and responsiveness. Support teams offer regular sessions to assist with the latest features. While some users mention slow responses at times, the overall sentiment towards customer support is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.