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Jamf Products

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Company health

Employee growth
4% decrease in the last year
Web traffic
16% decrease in the last quarter
Financing
May 2021 - $332M

Ratings

G2
4.7/5
(435)

Jamf Products description

Jamf Pro is a software that helps businesses manage their Apple devices like iPhones, iPads, and Macs. It lets you automate tasks like installing apps and updates, securing devices, and keeping track of your inventory. With Jamf Pro, you can give employees the freedom to use their Apple devices seamlessly and securely while IT maintains control. It works well with other IT systems you may already use and is designed to simplify how you manage Apple devices in your workplace.


Who is Jamf Products best for

Jamf Pro helps businesses manage their Apple devices, automating tasks like installing apps and updates, securing devices, and tracking inventory. Users praise its zero-touch deployment and comprehensive features but note slow customer support. Ideal for organizations seeking streamlined Apple device management.

  • Best fit for enterprise companies.

  • Suitable for businesses managing Apple devices.


Jamf Products features

Type in the name of the feature or in your own words tell us what you need
Supported

Jamf Pro and Jamf Now support remote wipe, enabling secure data removal from lost or stolen devices.

Supported

Jamf Pro supports remote desktop control via Jamf Remote Assist and traditional remote management.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.6

Customer Service

Rather positive
+0.68

Ease of Use

Strongly positive
+0.86

Reliability and Performance

Rather positive
+0.64

Ease of Implementation

Rather positive
+0.41

Scalability

Strongly positive
+0.73

Jamf Products reviews

We've summarised 435 Jamf Products reviews (Jamf Products G2 reviews) and summarised the main points below.

Pros of Jamf Products
  • Zero-touch deployment capabilities.
  • Comprehensive device management features.
  • Automated workflows and scripting capabilities.
  • Strong community support through Jamf Nation.
  • Seamless integration with Apple Business Manager.
Cons of Jamf Products
  • Slow customer support response times.
  • Difficult initial setup with Jamf Connect.
  • Jamf Connect's limited offline capabilities.
  • Lack of remote support tool.

Jamf Products pricing

The commentary is based on 43 reviews from Jamf Products G2 reviews.

Reviews consistently mention Jamf products' high cost, particularly for smaller organizations and educational institutions. While some find the pricing reasonable given the robust features, others express concern about the expense, especially regarding licensing and bundled pricing structures. Despite the cost, many still consider Jamf a worthwhile investment for streamlined Apple device management.

Users sentiment

Rather negative
-0.6

See the Jamf Products pricing page.


Jamf Products alternatives

  • Logo of Microsoft Power Platform
    Microsoft Power Platform
    Better fit for mid-sized businesses and the software, IT, and telecommunications industry. Is growing faster than Jamf Products. Easier to implement and use. Strong Microsoft ecosystem integration. Lacks Apple device management focus.
    Read more
  • Logo of Microsoft 365 E5 Compliance
    Microsoft 365 E5 Compliance
    Better for compliance and data governance in regulated industries. More suitable for larger organizations. Has stronger momentum.
    Read more
  • Logo of Compliance
    Compliance
    Better for compliance and data governance. More suitable for larger organizations. Has stronger momentum.
    Read more
  • Logo of Auto-Update for Jamf
    Auto-Update for Jamf
    Better for mid-sized companies needing automated macOS application management. Has more momentum based on LinkedIn employee growth.
    Read more
  • Logo of Microsoft Azure DevOps
    Microsoft Azure DevOps
    Better for software development teams. Broader industry applicability. Has more momentum based on website traffic and employee growth. A good Jamf alternative.
    Read more
  • Logo of Oracle Internet of Things (IoT) Applications
    Oracle Internet of Things (IoT) Applications
    Better for connecting and managing IoT devices, and offers real-time data analysis. It has significantly more website traffic momentum and faster employee growth. However, it has a less positive pricing sentiment.
    Read more

Jamf Products FAQ

  • What is Jamf Products and what does Jamf Products do?

    Jamf Products, specializing in Apple device management, offers solutions like Jamf Pro. This software automates tasks such as app installations, security updates, and inventory tracking, simplifying Apple device management for businesses while ensuring employee access and IT control.

  • How does Jamf Products integrate with other tools?

    Jamf Pro integrates with other IT systems and Apple Business Manager, simplifying Apple device management. It also supports remote desktop control via Jamf Remote Assist and traditional remote management. It offers automated workflows and scripting capabilities for streamlined administration.

  • What the main competitors of Jamf Products?

    Alternatives to Jamf Products include Microsoft Power Platform, Microsoft 365 E5 Compliance, and Auto-Update for Jamf. Other competitors offering device management solutions include Microsoft Azure DevOps and Oracle Internet of Things (IoT) Applications.

  • Is Jamf Products legit?

    Yes, Jamf Products is a legitimate software solution for Apple device management. It offers robust features like zero-touch deployment and automated workflows, simplifying IT tasks. While some users mention slow support and setup challenges, its comprehensive management capabilities make it a safe and reliable choice.

  • How much does Jamf Products cost?

    Jamf product pricing is not publicly available. Contact Jamf sales for a customized quote based on your specific needs and requirements. Consider exploring alternative solutions with transparent pricing if budget is a primary concern.

  • Is Jamf Products customer service good?

    Jamf Products receives positive feedback for its customer service. Users appreciate the knowledgeable and helpful support team and the extensive resources available through the Jamf Nation community. However, some users have reported slow response times, especially with the new support model.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.